Piyumi Shakunthala

Company Overview: Provides administrative support to Aurum Land (Private) Limited and its subsidiaries, Found8 and Core Collective

• Recruitment and Staffing: Managing the hiring process, including job postings, screening resumes, and conducting interviews
• Employee Onboarding: Facilitating orientation and training for new hires.
• Employee Management: Creating and maintaining a live Employee Master file list.
• Policy Development: Creating and implementing onboarding and offboarding policies. Ensuring compliance with company policies and labor laws.
• Payroll and Benefits Administration: Assisting with payroll processing and managing employee benefits programs. Processing insurance, personal claims, and finance payment approvals.
• Employee Relations: Addressing employee concerns and fostering a positive workplace culture.
• Scheduling: Organizing appointments and meetings, managing calendar for the Director and management team, and ensuring communication with attendees.
• Event Planning: Planning and executing events for employees and clients, managing logistics, and vendor relations. Assisting in planning logistics for on and off-site team events (e.g., retreats, team-building activities).
• Vendor Management: Receiving and validating vendor invoices for accuracy and processing them for payment.
• Grant Applications: Applying for monetary grants for the company and its subsidiaries.
• Compliance Implementation: Implementing outsourced PDPA compliance for the organization.
• Training Coordination: Sourcing and registering staff for learning and training development.
• Administrative Support: Providing support through copying, filing, preparing meeting materials, and arranging meetings/events as needed.
• Correspondence Management: Arranging and monitoring signatures for correspondence and corporate documents and tracking shipment.
• Travel Arrangements: Organizing travel, visas, and accommodations for staff and the director's family.
• Equipment and Access Management: Ensuring team members have necessary equipment and access to systems.
• Research Assistance: Conducting background research for various projects.
• Gift Management: Researching, buying, and arranging gifts for special occasions.
• Office Supply Management: Managing miscellaneous business-related tasks, including replenishing office supplies.
• Liaising: Assisting in communication with consultants, vendors, agents, lawyers, and buyers.

• Upkeep and maintain IT assets, office equipment and office supplies/ stationary
• Process Monthly Staff Claims for all employees
• Maintain Staff leave calendar and all Leave records (MC & Holidays)
• Overseeing Staff Insurance (Indemnity Insurance/Group Hospitalization/Workplace Injury)
• Cheque receipts tabulation - Sender, cheque amount, date received, date bank in
• Carried out all data entry in liaison with the office accountant for day-to-day expenses and other expenses arising as instructed by the management
• Prepare Statement of Account/Activity for Clients
• Prepare & Record Invoice for Receipt and Payable
• Prepare & Modify documents including correspondence, reports, drafts, memos, and emails
• Maintain Human Resources and Finance Records in system
• Plan and schedule appointments/Meetings/Interviews & Prepare Letter of appointment
• Make all necessary travel arrangements (Airfares/Accommodation/Visa(s)/Data Roaming)
• Primary gatekeeper for the senior management (Personal Assistant to Director)
• Maintain Calendar & Schedule for Management

• Responding to telephone and in-person requests for information
• Serve as a central point of contact for internal employees and outside vendors needing to gain access to the building; Handle administrative requests
• Respond to inquiry emails and disperse incoming emails/faxes to concerned recipients in the office
• Clerical Services like photocopying documents, filing, transcribing, and faxing
• Documenting irregularities, communicating with teams, and maintaining visitors' logbook
• Stocking and Manage Inventory and Stationary
• Responsible for the daily administrative activities of the executive offices
• Organize staff welfare and activities

• Receive and respond to customer service account inquiries on Open/Close accounts, Changing information, account balances and credit top-up, transaction details, statements and fees and charges
• Assisting Customers (driver-partners and passengers) to use Grab mobile App
• Customer Support (24/7) through Voice and Digital channels
• Process Ad-hoc requests by the team to improve overall business such as market research, service quality audit, feedback
• Monitor company's communication channels including call center, social media, web inquiries
• Resolve front-line issues such as booking cancellation reasons, etc
• Perform clerical tasks and support other department campaigns as per needs
• 6 months (Contract)

• Create and expedite Bookings of Job/Projects/Contracts for Engineers in System
• Collect information to calculate bills receivable (order amounts, discount rates, etc.)
• Receiving and sorting incoming payments with attention to credibility
• Review of receipts, Invoices & bills and issue the same to customers
• Filling and Archiving of Documents (manually and electronically)
• Ensure all Bookings, Service Reports and Invoice are traceable
• Provide necessary support to all Engineers
• 6 months (Contract)

• Create and maintain contact with vendors and customers to ensure timely delivery of goods
• Receive shipments/inventory and ensure both quality and quantity; Reconcile receipts
• Maintain communication loop with warehouse staff to ensure proper working sequence
• Electronic inventory tracking to scan stock and reconcile inventory
• Review bills, invoices, and purchase orders
• Monitor and Coordinate repairs orders/items