Pei Yi Gim

Preparing Invoices and Collecting Fees:

Prepare invoices for maintenance fees, sinking fund contributions, and other fees, and follow up on outstanding payments by quarterly or monthly.

Managing Arrears:

Track outstanding payments, inform condo manager to follow up with residents. implement collection procedures such as gentle reminder/legal action.

Managing Cash Flow:

This includes monitoring cash inflows and outflows, managing bank accounts, and arranging payments.

Maintaining Full Sets of Accounts:

This involves recording all financial transactions, including maintenance fees, sinking funds, and other charges.

This includes all aspects of accounting, such as general ledger, accounts payable (AP), accounts receivable (AR), fixed assets, and reconciliation of bank statements

Preparing Financial Statements:

They prepare financial reports, such as trial balances and financial statements, adhering to relevant accounting standards

Assisting with Budgeting:

Insert the proposed budgets for operational expenses into accounting system.

Tax Compliance

Preparing and filing GST returns, ensuring adherence to tax regulations, and liaising with tax agents and auditors.

Liaising with Auditors:

Work with auditors to ensure compliance and accuracy in financial reporting.

Providing Support for AGMs/EOGMs:

They may provide support for annual general meetings (AGMs) and

extraordinary general meetings (EOGMs).

• Audited daily revenue figures, supporting reports, and vouchers for accuracy.
• Conducted thorough audits of city ledger billing to ensure compliance and precision.
• Reviewed entertainment dockets and officer checks, confirming all were authorized and signed.
• Examined daily cash summaries from General Cashier, recording findings in reports.
• Tracked cashier over/undercharges, coordinating with outlet or reception managers for resolution.
• Prepared and distributed revenue reports for HOD to assess business performance.
• Verified Duty Manager worksheets against computer reports to ensure consistency.
• Submitted monthly Tourism Tax and Service Tax reconciliation reports to AFC by deadlines.

• Audited and verified all revenue transactions, preparing daily and monthly sales reports for management.
• Ensured accuracy of transactions and compliance with hotel standards and local policies.
• Collaborated with Accounts Receivable, Accounts Payable, Cost Control, General Ledger, and Financial Control teams.
• Assisted Accounts Receivable with invoicing and credit facility applications.
• Supported Accounts Payable in processing payments via cheque and transfer, verifying supplier invoices against purchase orders.
• Implemented Standard Operating Procedures and provided training to enhance workflow efficiency.
• Ensured accurate posting of revenue and conducted SST reconciliation to maintain financial integrity.
• Compiled daily management review packages including voiding reports, billing summaries, and rebates for executive distribution.

• Tracked daily cash sales, credit card transactions, checks, and debits.
• Prepared payments for major expenses including goods, services, rent, utilities, and wages via Standard Chartered Bank.
• Obtained statement and balance confirmations from suppliers before due dates.
• Processed supplier tax invoices alongside statements for payment approval.
• Updated bankbook and performed bank reconciliations regularly.
• Verified accuracy of total amounts and GST in relation to tax invoices.
• Ensured timely payments to avoid penalties.
• Conducted clerical tasks such as filing, basic bookkeeping, and email management.

• Generated banquet sales through training sessions, meetings, seminars, and private events.
• Introduced tailored banquet packages for guests and corporate clients.
• Developed packages based on market trends and client needs.
• Coordinated functions with organizers, ensuring seamless event flow to the banquet team.
• Participated in telemarketing activities, travel fairs, and road shows to boost visibility.
• Conducted daily briefings with banquet staff, chefs, florists, and AV teams for event readiness.
• Managed inquiries via telephone, email, and in-person interactions.
• Resolved customer complaints and gathered feedback to enhance service quality.

• Completed five-month internship across all departments at Sunway Resort, enhancing teamwork skills.
• Acquired departmental knowledge to improve guest experience through collaboration.