Phyllis Chua Yi Xuan
Summary
I am someone who thrives on building connections and engaging in conversations, with a knack for hands-on projects and quick learning. I enjoy exploring new languages to connect with others and have a passion for exploring and playing various musical instruments. I am sensitive and place importance on standing firm in my decisions and values, while also being empathetic and relational. I am able to identify problems even if solutions may not always be immediately apparent, however I look forward to growing and maturing in my thinking and as a person.
Overview
8
8
years of professional experience
Work History
Kitchen Assistant
Maju Camp
04.2023 - Current
- Assisting in food preparation tasks, resulting in timely meal service.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Kitchen Cook
Yunomori Onsen & Spa
06.2022 - 07.2023
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
- Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
Part-time kitchen crew
THE TREE CAFE
03.2022 - 06.2022
- Preparation of ingredients, such as cutting, marinating of vegetables, meat, toast, desserts
- Served and prepared western food items
- Ensure adequacy of supplies at work station
- Maintaining kitchen cleanliness
- Managed opening and closing duties.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Increased team productivity through effective communication, delegation of tasks, and motivational leadership strategies.
Full-time sales associate, cake designer
CAKE INSPIRATION
06.2021 - 12.2021
- Carve and decorate cakes for respective events, as well as for pets
- Built relationships with customers to encourage repeat business.
- Taking in orders through phone calls and walk ins
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Making different cream bases, chocolate ganache for cake frostings
- Dishwasher dedicated to maintaining and ensuring of clean dishes and utensils
- Work with overseas team for project meetings and accurately confirm customers' orders
- Manage store cleanliness
- Answered customer questions about sizing, accessories, and merchandise care.
Part-time personal assistant
GREAT EASTERN
01.2018 - 03.2018
- Admin, data entry
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Writing and mailing of cards for respective occasions
- Submitting claims
Freelance Band Facilitator
TEAM MUSIC
08.2017 - 02.2018
- Facilitating music band sessions for corporate companies
- Confidence in guiding people to learn different instruments.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
Part-time service crew
JUST LIKE IT
01.2017 - 06.2017
- Diligence in maintaining a clean and organised environment
- Providing quality service by responding efficiently to customers' requests
- Meticulous in collecting payment and maintaining proper accountability for orders.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
Part-time service crew
CEDELE
01.2016 - 01.2017
- Providing food service duties and giving recommendations
- Effectively promotes specials or selected menu items
- Managed closing duties
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
Education
No Degree - High School Diploma
LCA School of Tomorrow
11.2019
Skills
Music teaching (guitar)
Korean Language Level III (Rosetta Stone)
Staff sergeant of Girls Brigade 44th Co, Springfield Secondary (2013)
Musician/Band leader, Worship and Music team of Riverlife Church (2013-Present)
Interests
Drawing/painting
Playing different band instruments
Learning languages
Exercising
Cooking
Skills / Video features
https://youtube.com/clip/UgkxzE3d_hqKtoOC8U9BO7jBd9X1VYBzo54D?si=0vrTmek0PyaV4v8I (Bass playing + Band instrumental - 147 bpm)
https://youtube.com/clip/Ugkxco7J7KqdhJINGRf7sgMa6y25aPdbplWL?si=WpBlFZnfu8Ndb3nX (Bass playing + Band lead - 147 bpm)
https://youtube.com/clip/UgkxY2pGauI-2L0AWIlG2uefbfUq33dz50Qv?si=-e6Q8FVtNz7IVCy- (Bass playing + Band lead - 71 bpm)
https://youtube.com/clip/UgkxFNMR6ja4l5RcRgZPmrxYkr-JA5NxK1ee?si=i_OUQtmPgR-_8ai4 (Guitar playing - 68 bpm)
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Korean
Intermediate (B1)
Timeline
Kitchen Assistant
Maju Camp
04.2023 - Current
Kitchen Cook
Yunomori Onsen & Spa
06.2022 - 07.2023
Part-time kitchen crew
THE TREE CAFE
03.2022 - 06.2022
Full-time sales associate, cake designer
CAKE INSPIRATION
06.2021 - 12.2021
Part-time personal assistant
GREAT EASTERN
01.2018 - 03.2018
Freelance Band Facilitator
TEAM MUSIC
08.2017 - 02.2018
Part-time service crew
JUST LIKE IT
01.2017 - 06.2017
Part-time service crew
CEDELE
01.2016 - 01.2017
No Degree - High School Diploma
LCA School of Tomorrow