Enjoy watching UFC (Ultimate Fighting Championship) matches, staying updated on the latest fights and techniques
PHUE PYAE AUNG
Operations Manager
Summary
Highly motivated and self-managed professional with 9 years of experience in corporate buffet set-up, Chinese and Western banquet events planning, and food preparation. Seeking a challenging position in the food and beverage industry that allows me to utilize my strong leadership, coordination, time management, and event planning skills to deliver exceptional experiences.
Overview
9
9
years of professional experience
Work History
Operations Manager
3 Embers Culinary Craft Pte Ltd
05.2023 - Current
- Successfully managed and supervised all aspects of event planning and execution at Suntec Singapore Convention & Exhibition Centre
- Provided leadership and direction to a team of event coordinators and staff, ensuring seamless and exceptional event experiences
- Collaborated closely with Suntec Singapore to understand their unique requirements and translate them into detailed event plans
- Coordinated and liaised with internal departments, including operations, and catering, to ensure flawless execution of events
- Oversaw the meticulous setup and layout of event spaces, optimizing venue utilization and adhering to strict safety regulations
- Consistently delivered exceptional customer service, promptly addressing client inquiries, proactively resolving issues, and ensuring utmost client satisfaction.
- Expertly juggled multiple events simultaneously, maintaining meticulous attention to detail and consistently delivering outstanding results
Assistant Operations Manager
Rasel Catering Singapore Pte Ltd
04.2014 - 05.2023
- Effectively managed Chinese banquets events with more than 2000 guests
- Managed buffet events with guests of 3000 or less such as weddings and various Corporate events
- Provided overall direction, coordination, and ongoing evaluation to operation departments of catering events
- Using the information on function sheets to coordinate food and beverage services for scheduled events
- Fostered a communicative work environment, resulting in improved operational efficiency
- Ensured that all food and beverage items are presented and served correctly
- Monitoring compliance with all health regulations for food preparation
- Effectively managed and liaise with kitchen staff in producing food for banquets, catered events, and member dining
- Ensuring that communication is constantly maintained between the management team and the catering staff during events, alerting them of any changes in the schedule of service
- Challenges or adverse comments that may arise during service of the events
Education
Diploma in Food And Beverage Management
SHRM COLLEGE
SingaporeSkills
Cross-functional communications
Event Planning
Mastery in delegating multiple tasks
Leadership and team building
Ability to spot and resolve problems efficiently
Up to date with food and beverages trends and best practices
Interests
Donate blood every 3-6 months to contribute to the well-being of the community
Timeline
Operations Manager
3 Embers Culinary Craft Pte Ltd
05.2023 - Current
Assistant Operations Manager
Rasel Catering Singapore Pte Ltd
04.2014 - 05.2023
Diploma in Food And Beverage Management
SHRM COLLEGE