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PHUE PYAE AUNG
Operations Manager
Summary
Highly motivated and self-managed professional with 9 years of experience in corporate buffet set-up, Chinese and Western banquet events planning, and food preparation. Seeking a challenging position in the food and beverage industry that allows me to utilize my strong leadership, coordination, time management, and event planning skills to deliver exceptional experiences.
Overview
9
9
years of professional experience
Work History
Operations Manager
3 Embers Culinary Craft Pte Ltd
05.2023 - Current
- Successfully managed and supervised all aspects of event planning and execution at Suntec Singapore Convention & Exhibition Centre
- Provided leadership and direction to a team of event coordinators and staff, ensuring seamless and exceptional event experiences
- Collaborated closely with Suntec Singapore to understand their unique requirements and translate them into detailed event plans
- Coordinated and liaised with internal departments, including operations, and catering, to ensure flawless execution of events
- Oversaw the meticulous setup and layout of event spaces, optimizing venue utilization and adhering to strict safety regulations
- Consistently delivered exceptional customer service, promptly addressing client inquiries, proactively resolving issues, and ensuring utmost client satisfaction.
- Expertly juggled multiple events simultaneously, maintaining meticulous attention to detail and consistently delivering outstanding results
Assistant Operations Manager
Rasel Catering Singapore Pte Ltd
04.2014 - 05.2023
- Effectively managed Chinese banquets events with more than 2000 guests
- Managed buffet events with guests of 3000 or less such as weddings and various Corporate events
- Provided overall direction, coordination, and ongoing evaluation to operation departments of catering events
- Using the information on function sheets to coordinate food and beverage services for scheduled events
- Fostered a communicative work environment, resulting in improved operational efficiency
- Ensured that all food and beverage items are presented and served correctly
- Monitoring compliance with all health regulations for food preparation
- Effectively managed and liaise with kitchen staff in producing food for banquets, catered events, and member dining
- Ensuring that communication is constantly maintained between the management team and the catering staff during events, alerting them of any changes in the schedule of service
- Challenges or adverse comments that may arise during service of the events
Education
Diploma in Food And Beverage Management
SHRM COLLEGE
SingaporeSkills
Cross-functional communications
undefinedInterests
Donate blood every 3-6 months to contribute to the well-being of the community
Timeline
Operations Manager
3 Embers Culinary Craft Pte Ltd
05.2023 - Current
Assistant Operations Manager
Rasel Catering Singapore Pte Ltd
04.2014 - 05.2023
Diploma in Food And Beverage Management
SHRM COLLEGE
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