Phoon Mei Seng ( RON )

• Inspire and bring out the best in your clients with chanel products
• Provide a unique beauty experience for your clients with our vast product offerings
• Be part of a collaborative and inclusive team
• Demonstrate passion and knowledge in Fragrance, Makeup or Skincare
• Develop strong, lasting relationships with clients
• Demonstrating high professional standards, personal commitment and passion for the brand
• Working in a highly collaborative and fast-paced environment
• Fostering meaningful client experience and building client networks
• Keeping yourself updated with latest trends and innovation in the world of Beauty
• Trying new approaches to tackle own work and opportunities to learn new knowledge and skills

• Provided positive first impressions to welcome existing, new and potential customers.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Processed product returns and assisted customers with other selections.
• Achieved perfect attendance and on-time record.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Maintained records related to sales, returns and inventory availability.
• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
• Ensure high levels of cleanliness and hygiene are always met.
• Operated the POS and credit card machine when front lines call for additional.
• Helped customers complete purchases, locate items and join reward programs.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Prepared merchandise for sales floor by pricing.
• Tracked stock using company inventory management software.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Maintained records related to sales, returns and inventory availability.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Achieved perfect attendance and on-time record.
• Increased sales by offering advice on purchases and promoting additional products.
• Performed cash, card and check transactions to complete customer purchases.