Phooi Mun Wong
Singapore
Summary
Result driven HR Manager with over 10 years of experience in managing HR functions, including talent acquisition, employee relations, performance management, and policy development. Proven ability to align HR strategies with organizational goals and drive continuous improvement. Skilled in fostering positive workplace cultures and enhancing employee engagement. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
25
25
years of professional experience
Work History
HR Manager
Trainocate (S) Pte. Ltd
08.2017 - Current
- Handle all HR functions, including recruitment, onboarding/offboarding, payroll, leave management, appraisal, and training & development
- Develop and implement HR policies and procedures, ensuring compliance with labour laws and regulations
- Lead talent acquisition efforts, resulting in a 20% improvement in employee retention and a 15% increase in overall employee satisfaction
- Manage employee relations by addressing grievances and resolving conflicts to maintain a positive work environment
- Conduct performance appraisals and implement performance improvement plans to enhance employee productivity
- Coordinate and facilitate training programs to develop employee skills and support career growth
- Implement employee engagement initiatives, increasing employee satisfaction scores by 20%
- Arrange and coordinate staff training enrollment and training grants
- Updated and maintain training records
- Manage training plan and budget for the training programs
- Update and maintain employees’ employment and personal records in HRMS system
- Maintain proper documentations in employee’s personal file
- Assist in annual performance appraisal exercise
- Assist in medical claims, hospitalizations claim, WICA claim, and government paid claims
- Work closely with various departments, assisting line managers to understand and implement policies and procedures
- Verify all staff claims and reimbursement
- Administer staff insurance inclusion & deletion, workmen injury claims and safety compliance
- Monitor and arrange staff for related medical check-up or health screenings
- Plan and organize staff gatherings and events
- Managed office renovation projects, ensuring minimal disruption to daily operations and staying within budget.
HR Executive
NauticAWT Limited
02.2014 - 04.2017
- Arrange & coordinate staff training enrollment and training grant
- Updated and maintain training records for ISO 9001 audit
- Manage training plan and budget for the training programs
- Update and maintain employees’ employment and personal records in EasyPay system
- Maintain proper documentations in employee’s personal file
- Assist in annual performance appraisal exercise
- Assist in medical claims, hospitalizations claim, WICA claim, and government paid claims
- Working closely with various departments, assisting line managers to understand and implement policies and procedures
- Verifications of all staff claims and reimbursement
- Verifications of staff travel allowance and site allowance
- Assist in visa and seaman book applications
- Administer staff insurance inclusion & deletion, workmen injury claims and safety compliance
- Monitoring and arrange staff for related medical check-up or health screening
- Planning of staff gatherings and events
- Arrange hotel bookings & flight reservations
- Responsible for issuing and record-keeping of uniform, safety shoes to employees.
Operations Executive
Supersonic Maintenance Services Pte. Ltd.
03.2011 - 02.2014
- To maintain updated employee personnel file and employment records for each employee pertaining to training, leaves and medical
- Processing on time payroll every month including GIRO submission
- Meeting the recruitment and staffing needs sourcing through appropriate and cost-effective channels
- Plan and co-ordinate training courses for staff career and skill development
- Provide administrative support to ensure effective office administration, correspondence and documents are filed and properly recorded/kept.
Personal Assistant cum Sales Coordinator
Q’son Equipment Pte Ltd
06.2010 - 02.2011
- Participating monthly staff meetings and drafting minutes of meeting and agenda if required
- Assist in preparation of quotations, sales orders, invoice, packing list and sales contracts
- Liase with customers and suppliers as well as cooperate well with salesperson
- Monitor payment and receipts from customers
- Provide admin role and co-ordination support to sales and project teams
- Assisting in checking stock availability in order to make prompt delivery
- To coordinate with shipping agent for overseas delivery Co-ordinate daily administrative functions and perform any other duties assigned from time to time.
HR Executive cum Secretary
Toh Kim Bock C-E Contractor Pte Ltd
05.2003 - 08.2008
- To maintain updated employee personnel file and employment records for each employee pertaining to training, leaves and medical
- Processing on time payroll every month including GIRO submission
- Meeting the recruitment and staffing needs sourcing through appropriate and cost-effective channels
- Assisting in annual performance and annual increment and bonuses
- Plan and co-ordinate with HOD on training courses for staff career and skill development
- Handle SDF and SRP claims
- Prepare and submit CPF contributions
- Control and monitor Workmen’s Compensation and Public Liability
- Handle recruitment of staffs
- To do payroll calculation for 200 of office staffs and foreign workers
- Coordinating and arranging incoming mails
- Prepare Personal Income Tax Return for Director
- Prepare, monitor and control of Banker’s Guarantee and Performance Bond
- Monitor and renew of Road Tax, Insurance, VPC and COE
- Arrangement of appointments and scheduling of meetings
- Participating monthly staff meetings and drafting minutes of meeting and agenda if required
- To arrange and remind appointment for Senior Manager and Director
- Handle phone calls and confidential information with discretion
- Drafting and preparing correspondences
- Maintenance and management of effective filing system
- Co-ordinate daily administrative functions and perform any other duties assigned from time to time.
Junior Secretary
Expotour Pte Ltd (Travel Agency)
05.2001 - 05.2003
- To act as a backup for Tour Consultant when shortage of manpower
- Prepare and provide information to assist Managing Director
- Arrange appointments for Managing Director
- To maintain the proper filing system
- Handle phone calls
- To take minutes in meeting
- Drafting and preparing business correspondences
- Handle recruitment of staffs
- Sorting incoming outgoing mails and circulate memo.
Billing Officer
TMS Contract Services (Employment Agency)
12.1999 - 04.2001
- To do payroll calculation
- Do Auditing and get approval from clients
- Issue cheque to workers
- Handle phone calls and provide information to workers and clients
- Prepare and provide information to assist Finance Manager
- Prepare worksheet or spreadsheet of payroll
- Process invoices for client
- Prepare outstanding statement and chase payment from clients
- Update the payment records
- Data Entry and filing
- Application of Work Permit through Labour Net.
Education
Diploma in Business Administration -
LCCI
Private Secretary Certificate (PSC)
Accounting -
LCCI
Graduate Diploma in Human Resource -
MDIS
06.2014
Private Secretary’s Diploma -
LCCI
05.2003
Skills
- Microsoft Office
- EPE – SAGE EasyPay
- UNIT4-Prosoft
- INFO-TECH
- Talent Acquisition
- Employee Relations
- Performance Management
- HR Policy Development
- Training & Development
- Employee Engagement
- Compliance with Labor Laws
- Payroll Management
- HRMS Systems
- Conflict Resolution
- Office Renovation Management
- HR policies and procedures
- New Employee Orientation
- HR processes
- Retention Strategies
- HR software proficiency
- Payroll
Personal Information
- Expected Salary: S$6,500.00
- Notice Period: 2 MONTHS
- Nationality: Malaysian (PR)
Tel
8138 6184
Timeline
HR Manager
Trainocate (S) Pte. Ltd
08.2017 - Current
HR Executive
NauticAWT Limited
02.2014 - 04.2017
Operations Executive
Supersonic Maintenance Services Pte. Ltd.
03.2011 - 02.2014
Personal Assistant cum Sales Coordinator
Q’son Equipment Pte Ltd
06.2010 - 02.2011
HR Executive cum Secretary
Toh Kim Bock C-E Contractor Pte Ltd
05.2003 - 08.2008
Junior Secretary
Expotour Pte Ltd (Travel Agency)
05.2001 - 05.2003
Billing Officer
TMS Contract Services (Employment Agency)
12.1999 - 04.2001
Diploma in Business Administration -
LCCI
Private Secretary Certificate (PSC)
Accounting -
LCCI
Graduate Diploma in Human Resource -
MDIS
Private Secretary’s Diploma -
LCCI
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