Phileo Chua

Human Resource

· Developed and implemented HR strategies and initiatives aligned with the overall business strategy.

· Maintains HR systems and processes.

· Manages the firm’s staffing and recruiting needs, including interviewing candidates, onboarding new hires, maintaining staff trackers for statutory reporting and offboarding process.

· Investigates employee issues, concerns and conflicts and brings them to resolution

· Ensures compliance with statutory reporting and filing requirements e.g. CPF, IRAS, MOM, NS and other government-related claims as well as administering work pass application/ issuance/ renewal/ cancellation etc.

Finance

· Oversees all finance-related activities for the firm.

· Oversees the firm's accounts payable function, ensuring timely payments, accurate financial records, and compliance with internal controls.

· Oversees the monthly billing processes and credit control management

· Organises and manages the regular review of partners' WIP to ensure that i) billing opportunities are identified, actioned and maximised; ii) debt is regularly chased for collection; and iii) client monies are attended to in accordance with SRA rules.

· Reviews month end closing of accounts.

· Forecasts cash flow position for the firm.

· Ensures fee earners’ timesheets are promptly and properly recorded.

· Manages all payroll-related activities such as allowances, overtime, statutory contributions, and staff benefits.

Operations

· Oversaw the setting up and renovation of the physical office.

· Responsible for acquisition and maintenance of office furniture & fixtures; including pantry & supplies, equipment and space/infrastructure.

· Manages as a direct report for a small team of Executive Assistants.

· Manages all security and office emergency procedures within the office and act as the appointed contact for all related issues.

· Responsible for the business continuity plan and its implementation.

· Works with an outsourced IT vendor to ensure well rounded IT support, and be ISO270001 certified too.

· Sees to all regulatory reporting.

Finance

· Manages the Accounts Payable function for the firm.

· Oversees outsourced shared services team in Warsaw to ensure excellent service delivery to both internal and external stakeholders, while being compliant to statutory and firm requirements.

· Responsible for cash flow management and forecasts.

· Ensures accounting and reporting functions are in compliance with accounting standards, regulatory and internal policies, procedures and guidelines.

· Automated several finance processes to cut down on excessive usage of paper and achieve better work-flow efficiencies.

Payroll

· Responsible for timely and accurate end-to-end processing of payroll for all staff in the Singapore office.

· Manages all payroll-related activities such as allowances, overtime, statutory contributions, and staff benefits.

· Provides relevant and effective technical advice to staff and departments, in relation to payments of salary, CPF and taxes.

· Implemented new digital platform for staff to view payslips.

· Streamlines and reviews processes to ensure adequate internal controls, drive efficiencies and process improvements.

Taxes

· Responsible for all employee income taxes, including expatriate taxes for international assignees.

· Works with tax agents to manage the income tax filing obligations of firm Partners.

· Regularly advises HR and Global Mobility teams on crafting of secondment terms and conditions to achieve tax efficiencies.

· Proactively assesses manages firm’s corporate tax exposures across multiple jurisdictions, ensuring compliance with evolving regulations and optimizing tax strategies to mitigate risks.

Operations

· Oversaw office operations in the absence of the operations manager for the period Dec 2021 to Feb 2022

· Managed a team of 7 staff

· Responsible for management of various vendors to ensure smooth running of office

· Assisted with statutory reporting, and compliance activities where needed

· Ensured that all office staff adhered to statutory and firm covid protocols and responsible for business continuity of the office

· Responsible for space planning, and workspace allocation for new joiners

HR Management

· Managed entire recruitment process; including reviewing divisions’ manpower needs and headcount requests.

· Ensured that manpower needs are met to deliver organisational goals.

· Executed effective recruitment strategies and processes to ensure a ready supply of quality manpower

· Contract management of officers to monitor performance progress during contract tenure and ensuring good performers are offered timely emplacement or contract renewals

HR Development and Organisational Development

· Designed and developed training programmes to foster a high performance culture, where learning, continuous improvement and diversity are practised and lived, and are aligned with organisational goals.

· Developed a talent development framework and design initiatives that show the organisation’s commitment to recruit, hire, retain and develop talented employees to ensure a talent pipeline for succession planning.

· Identified new areas and scope to enhance staff development.

· Involved in developing and implementing a recognition framework to recognise staff contributions and achievements.

Singapore Tax Compliance

· Specialized in Singapore tax compliance for expatriate employees as well as local nationals on foreign assignments.

· Helped organisations develop and support their mobility programmes by managing complex compliance, reporting and risks associated with deploying a globally mobile workforce.

· Project managed a portfolio of more than 350 clients on an annual basis.

· Analysed payrolls from various countries on a regular basis.

· Provided high level advice on compensation structure and processes.

· Regular liaising with the Singapore tax authorities on behalf of clients.

· Involved in successful "Request for Proposal" ("RFP") bids to win new Clients.

· Spoke at annual IR8A seminars conducted for clients.

Coaching / Improving Internal Processes

· Championed the ongoing "paperless" campaign for the People Advisory Services department.

· Leading associates both in Singapore and India; reviewing their work and coaching/mentoring them in their careers