Summary
Overview
Work History
Education
Skills
Languages
meeting new people and attending social events
Software
Work Availability
Timeline
BusinessDevelopmentManager

PHELIN HO

Summary

Driven sales professional with a proven track record at CT Smart Home, adept in sales presentations and strategy, and excelling in client relationship management. Leveraged systems expertise and sales planning to surpass revenue goals. Demonstrates exceptional cold-calling abilities and staff support, enhancing team performance and customer satisfaction. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Reliable and upbeat sales executive successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Project Coordinator

CT SMART HOME
08.2024 - Current
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
  • Improved project visibility and stakeholder engagement with creation of interactive project dashboard.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Enhanced team productivity with introduction of agile project management techniques, facilitating quicker adjustments to project scope.
  • Coordinated cross-departmental meetings to streamline project communication, enhancing team collaboration and efficiency.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Responded to requests for information on materials to inquiring parties.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Maintained database and spreadsheets with accurate inventory and status.

Sales Executive

CT Smart Home
05.2024 - 07.2024
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Listened to customer needs and desires to identify and recommend optimal products.

Interior Design Intern

CT Smart Home
09.2023 - 11.2023
  • Participated in client meetings, taking detailed notes and providing valuable input on design solutions as needed.
  • Collaborated with vendors and suppliers to source materials, meeting budget requirements and maintaining project timelines.
  • Drafted floor plans, elevations, and sections using AutoCAD software for accurate representation of spatial layouts.
  • Specified and selected furniture, fixtures and lighting conditions to achieve desired effects.
  • Participated in site visits, gaining valuable insight into construction processes and understanding the implications of design choices on built environments.
  • Cultivated strong working relationships with construction crews and project managers to achieve interior design goals.

Retail Sales Associate

Pull & Bear
05.2023 - 09.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Retail Sales Associate

Zara
11.2022 - 03.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

No Degree - Business Studies , Singapore

PSB Academy
Singapore
08.2024

No Degree - Interior Design

ITE College Central
Singapore
02.2024

Skills

  • Sales Presentations
  • Sales Planning
  • Sales strategy
  • Cold-calling
  • Systems and software expertise
  • Staff Support
  • Sales and Promotions
  • Site Visits
  • Site Surveys
  • Inspect Job Sites

Languages

Chinese (Mandarin)
Intermediate (B1)
English
Upper intermediate (B2)

meeting new people and attending social events

Meeting new people and attending social events offer great chances for personal growth and learning. Interacting with people from different backgrounds can really boost my confidence and give me new perspectives on the world. It’s amazing how much I can learn just by talking to others, especially when it comes to skills related to my work, like networking. Building a professional network can lead to career opportunities and collaborations I might not have found otherwise. Plus, sharing knowledge with others is incredibly rewarding.

On a more personal level, these social connections are vital for my well-being. They give me a sense of community and belonging. Having a network of friends and acquaintances means I have people to turn to for emotional support when I need it. Overall, these experiences enrich my life in so many ways.

Software

Autocad

Sketch up

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Project Coordinator

CT SMART HOME
08.2024 - Current

Sales Executive

CT Smart Home
05.2024 - 07.2024

Interior Design Intern

CT Smart Home
09.2023 - 11.2023

Retail Sales Associate

Pull & Bear
05.2023 - 09.2023

Retail Sales Associate

Zara
11.2022 - 03.2023

No Degree - Business Studies , Singapore

PSB Academy

No Degree - Interior Design

ITE College Central
PHELIN HO