Phang Yong Qing

Sales Assistant

Overview

years of professional experience

Languages

Pazzion

03.2018 - Current

Handled customer needs, complaints, and returns professionally, ensuring a positive experience for all customers.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked system from other outlets.
Handled daily paper work and closing settlement.
Work closely and teamwork with team in store to achieve sales and shop target.
Planed store team roster every month.

Genting Highlands

02.2017 - 05.2017

Ensuring venues are arranged according to the event's requirements and setting all tableware.
Ensuring the dining area is kept clean, organized, and well-maintained throughout service.
Delivering meals, drinks, and special requests to guests in a timely manner.

Tunku Abdul Rahman University College

Malaysia

04.2001 -

Problem-solving

Sales and promotions

Stock management

Upselling strategies

Sales target achievement