LOH SENG CHONG
Summary
LOH SENG CHONG PROFESSIONAL SUMMARY Experienced in computer support with over 30 years of experience in I.T Industries. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Application Engineer
Cadlea Systems Inc
- Technical support on CAD/CAM (PCB layout) systems and AT&T 3B series super-microcomputer to customers and sales staffs
- Prepare and present demonstration applications for CAD/CAM system
- Technical support of CAD/CAM (PCB layout) systems and AT&T 3B series super-microcomputer to customers and sales staff
- Provide technical training to customers at Singapore and Taiwan.
Desktop Engineer Team Lead
PCCW Solution Insys Pte Ltd
01.2019 - Current
- Manage group of desktop engineers providing support for the WOG network on GSIB machines
- Troubleshooting on GSIB connection and applications issue for users
- Worked with backend Staffs to understand requirements and provide exceptional service.
Head of Communication and I
B19 Technologies Pte Ltd
01.2008 - 01.2019
- T
- Provide desktop, printer, NAS and server support to office ans site staffs
- Troubleshooting on applications software and hardware faults
- Worked with vendors like CCTV or time attendant to resolve operation problems, improve operations
- Worked with Site Staffs to understand requirements Setting up Site office and configure all network devices.
Senior Manager
Kyodo Allied Industrial Pte Ltd
01.2006 - 01.2008
- Maintenance and support all computer related matter, include applications and network issue
- Implementation Company industrial software development with vendors ,undertake installation for local and oversea clients.
Manager
Access Point Technology
01.1989 - 01.2006
- Identify and establish new business opportunities,
- Promote, marketing PC-based computer systems, networking maintenance services
- Provide technical support to customers,
- Plan, organize and co-ordinate the procurement of parts and inventory.
Field Service Engineer
Automated System (S) Pte. Ltd
01.1982 - 01.1986
- Install, upgrade and maintain computer systems include DOS, UNIX, Novell, LAN environment
- Attend to customer's queries ,administrator and maintain customer systems to minimize downtime
- Customer include all major banks, schools,NUS and government agencies.
Education
Full Technological Certificate in Telecommunication Technicians -
City and Guilds of London Institute
1986
National Trade Certificate 3 – Electronic Servicing - undefined
Aljunied Vocational
1980
O” levels - undefined
Upper Aljunied Technical School
1978
Skills
- Eagerness to Learn New Technologies
- Analytical Thinking and Problem Solving
- Teamwork and Collaboration
- Hardware Configuration
- End User Support
Accomplishments
1. SUTL Corporation Pte Ltd
Setup Project
Duration: 2 Months
Equipment: Provide AT&T Structure Cable concept for SUTL Building with About 400 pairs Cable install, setting up the Microsoft NT Server with 50 Clients
2. Lehman Brothers Singapore Pte Ltd
Relocation Project
Duration: 4 Months
Equipment: BT Dealing Phone, PABX, Novell Server, Sun Workstation and Marketing Data Equipment, etc
3. Pratt & Whitney
Relocation Project (Singapore Changi Airport)
Duration: 2 Weeks
Equipment: Structure Network Cable, IBM Token Ring PC Network and SITA Link
4. Palm Beach Seafood Restaurant International Pte Ltd
COCO Club Membership Program
Duration: 2 months
Equipment: PC Base Membership System on Pick Operating System Environment.
5. MiCaSa Services Apartment @Cambodia
Project IT and Comm Project Manager
Duration: 6 months
Equipment: PC, Servers, Network and communication cabling design include call accounting system
Manage schedule and supervise vendor on meeting project deadline
6. One Degree 15 at Marina Sentosa Cove
Design and install all data include communication cabling
Duration: 3 months
Equipment: Structure UTP Cat.5, Fibre cabling and IP phone system
7. 5 Star Dormitory Pte Ltd
RWS Brani Island Dormitory project
I.T consultant for all communication, CCTV, data server, WiFi setup for dormitory environment
PERSONAL INFORMATION
Name : LOH Seng Chong (Peter)
Address : Blk 943, Hougang Street 92, #04-133, Singapore 530943.
Certification
- CCNA 200-125 Udemy Online course completed. 16/9/2019.
- AWS Concepts Udemy Online course completed 28/9/2019
Timeline
Desktop Engineer Team Lead
PCCW Solution Insys Pte Ltd
01.2019 - Current
Head of Communication and I
B19 Technologies Pte Ltd
01.2008 - 01.2019
Senior Manager
Kyodo Allied Industrial Pte Ltd
01.2006 - 01.2008
Manager
Access Point Technology
01.1989 - 01.2006
Field Service Engineer
Automated System (S) Pte. Ltd
01.1982 - 01.1986
Application Engineer
Cadlea Systems Inc
Full Technological Certificate in Telecommunication Technicians -
City and Guilds of London Institute
National Trade Certificate 3 – Electronic Servicing - undefined
Aljunied Vocational
O” levels - undefined
Upper Aljunied Technical School