Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kee Kuong Huat

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Senior Operation Executive

NETS
06.2015 - Current
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Developed comprehensive strategies for enhancing productivity, reducing costs, and optimizing resource allocation.
  • Managed cross-functional teams to achieve project goals on time and within budget constraints.
  • Established effective communication channels between departments, fostering collaboration and teamwork.
  • Implemented process improvements that increased overall operational effectiveness and cost savings.
  • Provided strong leadership during periods of organizational change, maintaining high employee morale and engagement levels.
  • Ensured strict compliance with industry regulations through diligent monitoring and timely updates to policies and procedures.
  • Eliminated bottlenecks in operations by identifying inefficiencies, introducing automation where appropriate, and refining workflows.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored key performance indicators to identify trends, anticipate challenges, and develop proactive solutions.

Computer Operator

IBM
03.2007 - 04.2015
  • Improved system efficiency by monitoring computer performance and troubleshooting issues
  • Enhanced data security by performing regular backups and implementing disaster recovery plans.
  • Streamlined operations with routine maintenance tasks, such as updating software and hardware components.
  • Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.
  • Optimized resource usage by efficiently allocating computer systems for various workloads and user needs.
  • Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
  • Reduced downtime by proactively identifying potential issues and taking corrective actions before problems escalated.
  • Provided training to end-users on various software applications, fostering self-sufficiency and confidence among staff members.
  • Managed inventory of hardware components, ensuring availability of necessary resources for ongoing operations.
  • Generated reports covering details about data, system operation, and error monitoring.
  • Changed and replaced backup tapes regularly and performed detailed server backups.
  • Processed requests for service from internal and external customers.
  • Reacted calmly during times of highly stressed or emergency situations.
  • Provided basic end-user troubleshooting and desktop support.
  • Monitored fire, security and duress systems, responding appropriately to alarms and emergency situations.

Associate Process Engineer

1st Silicon (M) Sdn Bhd
05.2004 - 02.2006
  • Developed standard operating procedures to ensure consistency and adherence to best practices across the team.
  • Utilized statistical process control tools to monitor and maintain optimal process performance levels.
  • Supported new product introductions by providing technical expertise during scale-up from R&D to full-scale production.
  • Provided technical assistance to production team when issues arose.
  • Optimized process efficiency by identifying and implementing improvements in manufacturing procedures.
  • Reduced waste generation with careful monitoring and adjustment of production processes.

Education

No Degree - Diploma of Information Technology

Polytechnic Kuching Sarawak
Malaysia
06.2003

Skills

  • Operational Excellence
  • Process Improvement
  • Continuous Improvement
  • Staff Training
  • Cross-functional Coordination
  • Team Leadership
  • Effective Leader
  • Teamwork and Collaboration
  • Training Management
  • Operational Leadership
  • Technical Support
  • Risk Assessment

Languages

Malay
Upper intermediate (B2)
Chinese (Mandarin)
Advanced (C1)
English
Upper intermediate (B2)

Timeline

Senior Operation Executive

NETS
06.2015 - Current

Computer Operator

IBM
03.2007 - 04.2015

Associate Process Engineer

1st Silicon (M) Sdn Bhd
05.2004 - 02.2006

No Degree - Diploma of Information Technology

Polytechnic Kuching Sarawak

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Kee Kuong Huat