Penny Jiang

• Led the supply chain efforts (demand-supply analysis) for key big customers in the semiconductor industry, providing exceptional customer advocacy and support throughout the entire engagement process to prevent line down and excess inventory.
• Utilized extensive knowledge of demand planning to accurately forecast customer requirements and collaborated with internal teams to ensure timely production and delivery.
• Acted as a key liaison between the company and global account customers in the semiconductor industry, providing demand analysis, order management, inventory management, and supply chain expertise to support customer requirements.
• Analyzed supply chain processes, identified areas for improvement, and implemented process enhancements resulting in a 20% reduction in lead time and a 15% increase in overall efficiency.
• Supported the regional sales team with deep dives and analyses for problems encountered, providing solutions and actions, utilizing PowerBI for data fetching extensively and publishing to the LT team monthly.
• Prepared and presented regular reports to senior management, providing insights on supply chain performance, and recommending strategic actions.

Projects Completed: GTS (Go to Sales) project & Oracle – SAP integration project.

Achievements:

• Successfully supported sales to close deals, achieving a 100% replacement of a competitor and facilitating full ramp-up for multiple projects through strategic supply chain management support.
• Successfully completed the CMC materials to Entegris's integration in the supply chain process through system changes management (e.g., product migration, customer code integration, and process changes).

• Oversee end-to-end supply chain operations for BreadTalk's franchise in Sichuan Province, ensuring seamless coordination and optimization of logistics processes
• Led and mentored purchasing, logistics, and production planning and control teams, implementing best practices through training, structuring, and performance evaluation, leading to increased efficiency and performance
• Pioneered the establishment and management of an E-commerce supply chain, No.1 in bakery industry in Sichuan province, seamlessly integrating online channels into the overall logistics framework
• Spearheaded the development of an efficient online shipping system, reducing delivery times by 100% and enhancing customer satisfaction
• Achieved a significant milestone by driving online sales to account for an estimated 20% of the total sales, contributing to a substantial increase in overall revenue
• Provided leadership and direction to the supply chain team, fostering a culture of adaptability and continuous improvement in response to the evolving E-commerce environment
• Reason for leaving: Career break, move back to Singapore and raise children.

• Responsible for demand planning, scheduling, and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to HP policy and country regulatory requirements
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals
• Business execution processes related to NPI& EOL product life cycle planning, order management
• Product Master Data setup in SAP systems for use in manufacturing, Corporate Business Unit, Order management and other relevant target processes
• Works on problems/projects of moderately complex scope
• Exercises independent judgment within defined practices and procedures to determine appropriate action
• Reason for leaving: Family reason to relocate.

• Analyze customer demand and prepare weekly Input/output report to be used for requesting supply allocation, and closing the gap between demand and sales forecasts
• Determine priority of supply requirements and communicate these requirements weekly to Corporate HQ
• Manage inventory to ensure key targets are met (Weeks of Supply, Aging, rebalancing, and rework)
• Co-ordinate activities with Manufacturing, Logistics and Fulfilment teams in order to provide estimate schedule arrival of supply to the customers' hub
• Reason for leaving: looking for better career prospects, professional growth and work opportunities.