Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
working and co-ordinate with various contractor who supplying cleaning services, pre and post inspections, pest controller activity, waste management recycle center collection.
Management, technicial and FME work order provider, security and resort ambassador as guest service provides.
Operations Executive
Absolute Maintenance Services Pte Ltd
07.2022 - 04.2023
Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures.
Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
Improved employee retention rates by creating a positive work environment and offering professional development opportunities for staff members.
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
Room Attendant
Rendezvous Hotel
04.2023 - 10.2023
Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Performed laundry duties for improved efficiency and faster room turnover times.
Ensured positive guest experiences with prompt response to special requests and additional services.
Education
No Degree -
Secondary School of Anderson Ipoh, Perak
Malaysia
Skills
Estate Management
Environmental
Customer service provider
Supervision
SOP compliances
Food and Beverages Handler
Timeline
Room Attendant
Rendezvous Hotel
04.2023 - 10.2023
Operations Executive
Absolute Maintenance Services Pte Ltd
07.2022 - 04.2023
Operations Supervisor
Estate Management
04.2016 - 07.2020
No Degree -
Secondary School of Anderson Ipoh, Perak
Similar Profiles
Hue NghiemHue Nghiem
Marketing Associate at Real Estate ManagementMarketing Associate at Real Estate Management