PENDYALA SIVA PRASAD
Overview
20
20
years of professional experience
Work History
Manager Consulting - T&T (Transition and Transformation)
Deloitte Consulting Pte Ltd
08.2022
- Currently working as Manager in the Enterprise Technology Performance vertical of Deloitte Consulting Pte Ltd
- Engaged in successful execution of projects and also support sales in responding RFP's
- Managed several SAP and Non SAP Implementations, rollouts, upgrade, integration and transformation projects in Financial and Manufacturing industries.
Head of Cloud Solutions and Presales
T-Systems Singapore Pte Ltd
11.2020 - 08.2022
- Lead and manage dynamic and high performing team of pre-sales consultants, solutions architects and bid managers
- Developed and executed pre-sales strategies to identify and qualify potential customers
- Worked closely with the sales team to understand customer needs and develop tailored solutions
- Negotiated contracts and pricing with customers
- Built and maintained strong relationships with key partners and vendors
- Developed and maintained a deep understanding of T-Systems' solutions portfolio.
Account Director
T-Systems Singapore Pte Ltd
08.2015 - 11.2020
- Managed a diverse portfolio of large accounts across multiple Industries including Logistics, Consulting, Customer Relation Management, and Automotive
- Managed contracts encompassing services such as public and private cloud Managed services, colocation, on-premises hosting, MPLS, End-user device management, and email services
- Strategically expanded business avenues by cross-selling services encompassing SAP Managed Services, Automation, Digital solutions, Data Infrastructure and Management, and Data Analytics, thereby driving revenue growth.
Senior Service Delivery Manager
T-Systems Singapore Pte Ltd
04.2009 - 07.2015
- Overseeing the overall delivery of services, ensuring they adhere to contractual agreements, service level agreements (SLAs), and quality standards
- Managed Transition and Transformation of customers from On Prem Data centres to T-Systems Private Cloud platform
- Overseeing the tracking and analysis of key performance metrics to optimize service quality, enhance customer satisfaction, and improve operational efficiency and cost management
- Managing the budget for service delivery, including forecasting, and controlling expenses related to personnel, equipment, and technology.
Delivery Manager
Satyam Computer Ltd (Onsite France)
07.2007 - 09.2009
- Oversee offshore support and implementation project delivery, seamlessly transitioning projects offshore, ensuring on-schedule delivery through coordination with on-site and offshore teams, and managing resource allocation in line with project timelines and budgets
- Established key support delivery processes including change, incident/problem, and quality management while also developing mentoring programs, drafting statements of work for additional projects, and creating essential reports for incident status, SLA compliance, and task scheduling.
SAP BASIS COE Lead
T-Systems India Pte Ltd
05.2005 - 07.2007
- As an SAP BASIS COE Lead, setup the SAP BASIS COE with the team of 23 and provided the SAP BASIS Shared services for TCOM, EPCOS, BMW, AUDI, BAT.
Consultant
Xansa India Ltd
08.2003 - 05.2005
- Projects - XEAL (Xansa Enterprise Application Launch) for Xansa.
SAP BASIS Consultant
IBilt Technologies Pvt. Ltd
03.2002 - 07.2003
Timeline
Manager Consulting - T&T (Transition and Transformation)
Deloitte Consulting Pte Ltd
08.2022
Head of Cloud Solutions and Presales
T-Systems Singapore Pte Ltd
11.2020 - 08.2022
Account Director
T-Systems Singapore Pte Ltd
08.2015 - 11.2020
Senior Service Delivery Manager
T-Systems Singapore Pte Ltd
04.2009 - 07.2015
Delivery Manager
Satyam Computer Ltd (Onsite France)
07.2007 - 09.2009
SAP BASIS COE Lead
T-Systems India Pte Ltd
05.2005 - 07.2007
Consultant
Xansa India Ltd
08.2003 - 05.2005
SAP BASIS Consultant
IBilt Technologies Pvt. Ltd
03.2002 - 07.2003
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