Summary
Overview
Work History
Education
Skills
Timeline
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Pek Cheng Loh

Summary

Proactive Head Cashier and Women's Shoe Sales Associate with extensive experience in customer service, cash handling, and store operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Head Cashier

Aryan (SEA) Pte Ltd
06.2012 - 12.2021
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Maintained up-to-date knowledge of store policies, promotions, and products to provide accurate information to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Women's Shoe Sales Associate

HeatWave
05.2009 - 07.2011
  • Serviced multiple customers at once, multi-tasked
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.

Education

No Degree - Secondary School ('O' Level)

SMK Horley Methodist
Malaysia
11.2008

Skills

  • Store opening/closing procedures
  • Adaptable and Flexible
  • Friendly and Helpful
  • Teamwork and Collaboration

Timeline

Head Cashier

Aryan (SEA) Pte Ltd
06.2012 - 12.2021

Women's Shoe Sales Associate

HeatWave
05.2009 - 07.2011

No Degree - Secondary School ('O' Level)

SMK Horley Methodist

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Pek Cheng Loh