Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pei Ting Ho

Kepala Batas

Summary

Versatile and detail-oriented professional with a track record of reducing data entry errors and improving customer satisfaction at World Auto Pte Ltd. Skilled in Microsoft Office and adaptable to changing environments, I excel in invoice processing and delivering exceptional service. Achieved notable efficiency in handling payments and customer inquiries.

Overview

9
9
years of professional experience

Work History

Administration Clerk

World Auto Pte Ltd
02.2023 - 03.2025
  • invoice/credit note/delivery order
  • filing
  • sent statement every end of month
  • Handled incoming phone calls and answered questions from callers.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Typed, formatted and edited professional correspondence.
  • Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
  • Utilized office management software to record and track customer information.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Performed cash, card, and check transactions to complete customer purchases.

Administrator/Assistant

Phang Oo Lang Kedai Ubat
06.2017 - 01.2023
  • assist doctor
  • blood pressure/blood sugar/cholesterol test
  • fill out medical record
  • Handled incoming phone calls and answered questions from patient
  • dispensing medicine

Clerk

BIHO Food (Kepala Batas Bihun Sdn. Bhd)
02.2016 - 06.2017
  • issue invoice/credit note for customer refund/delivery order
  • filing
  • sent statement every end of month

Education

SPM -

SMK Bertam Indah
Malaysia
12-2015

Skills

  • Google drive
  • Flexible and adaptable
  • Invoice processing
  • Microsoft office
  • Scanning and copying
  • Handling payments
  • Mail processing
  • Filing
  • Processing mail

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Advanced (C1)

Timeline

Administration Clerk

World Auto Pte Ltd
02.2023 - 03.2025

Administrator/Assistant

Phang Oo Lang Kedai Ubat
06.2017 - 01.2023

Clerk

BIHO Food (Kepala Batas Bihun Sdn. Bhd)
02.2016 - 06.2017

SPM -

SMK Bertam Indah
Pei Ting Ho