Pei En Hee
Summary
Adept Senior Engineer with a proven track record at KPMG, showcasing expertise in server virtualization (Vmware ESXi) and account management. Excelled in streamlining IT procedures, enhancing system security, and fostering team collaboration. Known for a strong analytical mind and a knack for problem-solving, significantly improving operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Engineer
KPMG
03.2008 - Current
- Follow, document and initiate the creation of internal IT procedures, workflows and guides.
- Able to administer user account e.g. creating, deleting or updating user account information, assigning user access rights, resetting passwords with Active Directory.
- Able to manage mailbox account with Office 365.
- Able to setup server virtual machine using Vmware ESXi.
- Able to carry out regular monthly exercise on virtual servers by applying application\operating system updates, patches (BigFix).
- Analyze system/event logs, identify and correct potential issues with the systems.
- Ensuring system records and procedures are accurate.
- Able to perform azure backup schedule on virtual windows server.
- Able to response requests for technical assistance in person, ticketing system (ServiceNow) or over the phone.
Education
No Degree - Diploma of Computer Networking Technology
Singapore Polytechnic
Dover02.2008
Skills
- Strong analytical mind
- Schedule Maintenance
- Teamwork and Collaboration
- Account Management
Certification
ITIL 4 Foundation
Timeline
Senior Engineer
KPMG
03.2008 - Current
No Degree - Diploma of Computer Networking Technology
Singapore Polytechnic
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