PEI CHEN LAI
Summary
Dynamic professional with a proven track record at Singapore Technologies Kinetics Ltd, excelling in strategic planning and operational efficiency. Adept at leading cross-functional teams, I leverage market analysis to drive impactful business decisions. Recognized for mentoring staff and enhancing collaboration, I bring a blend of analytical and interpersonal skills to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
ADMIN EXECUTIVE CUM BUYER
SINGAPORE TECHNOLOGIES KINETICS LTD
01.2008 - 01.2009
- Developed and implemented strategic initiatives to improve operational efficiency across departments.
- Led cross-functional teams to enhance project delivery timelines and quality standards.
- Mentored junior staff, fostering professional growth and enhancing team collaboration.
- Analyzed market trends to inform decision-making and drive business development strategies.
Prison Officer
Singapore Prison Service
04.1998 - 03.2008
- Supervised inmate activities to maintain order and safety within correctional facilities.
- Conducted regular security checks, identifying and addressing potential risks effectively.
- Implemented rehabilitation programs, facilitating inmate participation in personal development initiatives.
- Mentored junior officers on best practices for crisis management and conflict resolution.
- Collaborated with multidisciplinary teams to develop strategies for inmate reintegration into society.
- Analyzed inmate behavior patterns to enhance security protocols and reduce incidents.
- Developed training materials for staff on updated policies and procedures, ensuring compliance with regulations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Prepared reports to document incidents and violations.
- Investigated and responded to incidents of inmate misconduct.
- Documented inmate behavior and activities in logbooks.
- Provided assistance and guidance to inmates regarding daily activities.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Supervised inmates during meals, recreation and other activities.
- Assisted in intake and release of inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Established positive working relationships and maintained boundaries with resident offenders.
- Interviewed inmates to obtain information and evidence.
- Restrained juvenile inmates when disturbances required physical intervention.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Interviewed inmates to obtain information and assess needs.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Received and accounted for personal possessions and determined inmate work assignments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Led workshops focused on conflict de-escalation techniques, promoting a safe environment within facilities.
- Mentored new officers joining the team, providing guidance on best practices for achieving success in their roles.
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
- Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
- Participated in ongoing training courses for continuous professional development in correctional practices.
- Protected inmate rights by ensuring fair treatment according to established guidelines and regulations.
- Collaborated with fellow officers to maintain a safe environment for staff and inmates alike.
- Built trust among inmates through respectful interactions, helping to reduce tensions within the facility.
- Supervised daily activities of inmates, promoting structure and routine while minimizing potential conflicts.
- Provided first aid and emergency response services as needed, prioritizing prisoner safety and wellbeing.
- Managed high-risk situations calmly and effectively, using de-escalation techniques when necessary.
- Improved communication between staff members through regular meetings addressing concerns or sharing updates on prison operations.
- Developed strong relationships with community organizations to support inmate transition back into society post-release successfully.
- Utilized problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.
- Conducted thorough investigations into allegations of misconduct or policy violations within the facility.
- Streamlined documentation processes for increased efficiency in reporting incidents or updating inmate records.
- Coordinated with external agencies such as parole boards or social services for successful reintegration of inmates into society upon release.
- Conducted routine and emergency head counts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Administered drug tests to inmates.
- Responded to inquiries from inmates and other members of public.
- Coordinated with other law enforcement personnel to exchange information.
- Facilitated group therapy sessions for inmates struggling with addiction or mental health issues for better outcomes.
Mitsumi Electric (s) PTE LTE
Mitsumi Electric (s) PTE LTE
01.1995 - 03.1998
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree -
S.P.M. ( 8 Credit)
MalaysiaSkills
Strategic planning
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Intermediate (B1)
Timeline
ADMIN EXECUTIVE CUM BUYER
SINGAPORE TECHNOLOGIES KINETICS LTD
01.2008 - 01.2009
Prison Officer
Singapore Prison Service
04.1998 - 03.2008
Mitsumi Electric (s) PTE LTE
Mitsumi Electric (s) PTE LTE
01.1995 - 03.1998
No Degree -
S.P.M. ( 8 Credit)