Yoga
Pei Zhang
Cabin Crew Business&Premium Service
Summary
Dynamic Senior Cabin Crew Member with Singapore Airlines Ltd., adept at enhancing cabin efficiency and ensuring passenger safety. Skilled in emergency procedures and cultural awareness, I excelled in managing challenging situations while providing exceptional service. Recognized for improving teamwork and delivering personalized care, I consistently contributed to a positive flight experience.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Senior Cabin Crew Member
Singapore Airlines Ltd. / ADR
11.2019 - Current
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
- Improved overall cabin efficiency through meticulous attention to detail in pre-flight preparations and post-flight tasks.
- Assisted passengers with special needs, providing personalized care and support throughout the journey.
Cabin Crew Member
SilkAir
11.2013 - 09.2018
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
Procurement Executive
Resorts World Sentosa
08.2011 - 09.2013
- Collaborated closely with internal stakeholders to understand their needs and align procurement objectives accordingly.
- Set up and negotiated contracts to obtain favorable pricing and delivery structures.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Delivered substantial bottom-line impact by identifying inefficiencies in existing procurement processes and implementing corrective measures.
Education
Bachelor of Science - Logistics And Supply Chain Management
Wuhan University of Science And Technology
China 04.2001 -
High School Diploma -
Ngee Ann Polytechnic
Singapore 04.2001 -
Skills
Emergency procedures
Accomplishments
yoga instructor
mat pilates instructor
volunteer work:
SIA charity sun
maritime experience museum
Covid social distancing officer SMRT
Interests
Reformer
Cycling
Diving
Timeline
Senior Cabin Crew Member
Singapore Airlines Ltd. / ADR
11.2019 - Current
Cabin Crew Member
SilkAir
11.2013 - 09.2018
Procurement Executive
Resorts World Sentosa
08.2011 - 09.2013
Bachelor of Science - Logistics And Supply Chain Management
Wuhan University of Science And Technology
04.2001 -
High School Diploma -
Ngee Ann Polytechnic
04.2001 -
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