Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Lee Chia Hui

Johor Bahru

Overview

19
19
years of professional experience

Work History

Outlet Manager

Ban Joo Hoe Trading
01.2022 - Current
  • Ensure constant awareness of current industry trends to provide valuable feedback to management
  • Manage and monitor stock inventory, ensuring optimal levels for smooth operations
  • Provide excellent customer service, addressing health-related queries and concerns
  • Build and maintain strong relationships with regular customers to foster loyalty
  • Stay informed about surrounding trade areas and activities, approaching targeted customers for potential business opportunities.

Sales Executive

Ultifresh Activewear Sdn Bhd
12.2020 - 12.2021
  • Successfully sourced, called, and secured appointments with new customers, expanding the client base
  • Introduced and promoted products effectively, leading to the establishment of robust and lasting business relationships
  • Handled customer inquiries promptly and provided accurate quotations and samples as per customer requests
  • Collaborated seamlessly with team members to coordinate orders, ensuring timely and accurate delivery
  • Played a key role in order processing, including receiving, processing, and reviewing customer transactions and service inquiries
  • Actively contributed to the collection of payments, maintaining healthy financial transactions.

Self-Employed - Tailoring

Bee 22 Image Collection
10.2017 - 11.2020
  • Provide customize tailoring and design service in Malay and corporate uniform to customer
  • Establish pricing and identify profit and loss for business
  • Prepare quotation and invoice to as customer requested
  • Maintain customer service level including resolve customer complain
  • Always aware of surrounding trade area / activities and approach for targeted customer as opportunity
  • Participate in yearly tender for major corporate.

Sales Supervisor

Guo Hui Enterprise
12.2004 - 09.2017
  • Consistently surpassed monthly indoor sales targets, showcasing sales performance in motoring modification industry
  • Delivered valuable insights on industry trends, contributing to the successful introduction of inhouse accessories and a subsequent boost in sales
  • Demonstrated effective resolution of customer complaints, fostering and preserving high levels of customer satisfaction and loyalty
  • Proactively monitored and assessed staff performance, accurately recording commissions to ensure precise and timely payroll processing
  • Strategically managed stock inventory, optimizing levels to enhance operational efficiency
  • Championed workplace safety and cleanliness, cultivating a secure and conducive environment for efficient daily operations.

Education

Certificate in Electrical & Electronics -

Hitech Electronics Johor Bahru
06.2006

UEC, Unified Examination Cert -

Foon Yew High School
12.2004

UPSR -

SJKC St Joseph

Skills

  • Basic in Ms Word / Powerpoint / Excel
  • Adobe Illustrator (AI), CS6
  • Adobe Photoshop

Personal Information

  • Age: 37
  • Expected Salary: MYR 4500
  • Date of Birth: 08/22/86

Languages

Mandarin, Malay, Basic English, Chinese, Malay, Basic English

Timeline

Outlet Manager

Ban Joo Hoe Trading
01.2022 - Current

Sales Executive

Ultifresh Activewear Sdn Bhd
12.2020 - 12.2021

Self-Employed - Tailoring

Bee 22 Image Collection
10.2017 - 11.2020

Sales Supervisor

Guo Hui Enterprise
12.2004 - 09.2017

Certificate in Electrical & Electronics -

Hitech Electronics Johor Bahru

UEC, Unified Examination Cert -

Foon Yew High School

UPSR -

SJKC St Joseph
Lee Chia Hui