Lee Chia Hui
Johor Bahru
Overview
19
19
years of professional experience
Work History
Outlet Manager
Ban Joo Hoe Trading
01.2022 - Current
- Ensure constant awareness of current industry trends to provide valuable feedback to management
- Manage and monitor stock inventory, ensuring optimal levels for smooth operations
- Provide excellent customer service, addressing health-related queries and concerns
- Build and maintain strong relationships with regular customers to foster loyalty
- Stay informed about surrounding trade areas and activities, approaching targeted customers for potential business opportunities.
Sales Executive
Ultifresh Activewear Sdn Bhd
12.2020 - 12.2021
- Successfully sourced, called, and secured appointments with new customers, expanding the client base
- Introduced and promoted products effectively, leading to the establishment of robust and lasting business relationships
- Handled customer inquiries promptly and provided accurate quotations and samples as per customer requests
- Collaborated seamlessly with team members to coordinate orders, ensuring timely and accurate delivery
- Played a key role in order processing, including receiving, processing, and reviewing customer transactions and service inquiries
- Actively contributed to the collection of payments, maintaining healthy financial transactions.
Self-Employed - Tailoring
Bee 22 Image Collection
10.2017 - 11.2020
- Provide customize tailoring and design service in Malay and corporate uniform to customer
- Establish pricing and identify profit and loss for business
- Prepare quotation and invoice to as customer requested
- Maintain customer service level including resolve customer complain
- Always aware of surrounding trade area / activities and approach for targeted customer as opportunity
- Participate in yearly tender for major corporate.
Sales Supervisor
Guo Hui Enterprise
12.2004 - 09.2017
- Consistently surpassed monthly indoor sales targets, showcasing sales performance in motoring modification industry
- Delivered valuable insights on industry trends, contributing to the successful introduction of inhouse accessories and a subsequent boost in sales
- Demonstrated effective resolution of customer complaints, fostering and preserving high levels of customer satisfaction and loyalty
- Proactively monitored and assessed staff performance, accurately recording commissions to ensure precise and timely payroll processing
- Strategically managed stock inventory, optimizing levels to enhance operational efficiency
- Championed workplace safety and cleanliness, cultivating a secure and conducive environment for efficient daily operations.
Education
Certificate in Electrical & Electronics -
Hitech Electronics Johor Bahru
06.2006
UEC, Unified Examination Cert -
Foon Yew High School
12.2004
UPSR -
SJKC St Joseph
Skills
- Basic in Ms Word / Powerpoint / Excel
- Adobe Illustrator (AI), CS6
- Adobe Photoshop
Personal Information
- Age: 37
- Expected Salary: MYR 4500
- Date of Birth: 08/22/86
Languages
Mandarin, Malay, Basic English, Chinese, Malay, Basic English
Timeline
Outlet Manager
Ban Joo Hoe Trading
01.2022 - Current
Sales Executive
Ultifresh Activewear Sdn Bhd
12.2020 - 12.2021
Self-Employed - Tailoring
Bee 22 Image Collection
10.2017 - 11.2020
Sales Supervisor
Guo Hui Enterprise
12.2004 - 09.2017
Certificate in Electrical & Electronics -
Hitech Electronics Johor Bahru
UEC, Unified Examination Cert -
Foon Yew High School
UPSR -
SJKC St Joseph