PEARL LIM
Summary
Results-driven Senior Officer with expertise in administrative support and project coordination. Leverage advanced skills in grant and budget oversight to streamline operations and ensure compliance. Proven track record in stakeholder engagement and event planning, enhancing team collaboration and driving successful outcomes. Excel in time management and adaptability, consistently achieving organisational goals while fostering continuous improvement.
Overview
11
11
years of professional experience
Work History
Senior Officer
Singapore Tourism Board
07.2023 - Current
- Led first-level reviews of grant claims and managed drawdown projections, utilising C&E’s risk profiling dashboard to resolve documentation gaps effectively, supporting cash flow management for the Incentive Policy team.
- Oversaw department and division training funds, supporting MYR release and virement planning, resolving budget shortfalls, and implementing improved tracking measures to strengthen financial oversight.
- Expertly organised logistics for over 19 events, including high-profile corporate events such as F1, TIC, and STA, ensuring timely distribution to relevant teams and stakeholders.
- Coordinated industry communications by issuing timely advisories on TRUST from agencies such as LTA, MOH, MFA, and NUS, verifying sign-offs, dates, and agency endorsements to ensure compliance and credibility.
- Managed department's inbox and responded to public and agency inquiries within a three-day SLA, ensuring timely, accurate, and professional communication.
- Managed Surface Transport responsibilities, liaising with LTA and URA on PUDO site adjustments, coordinating stakeholder site inspections, and handling all related feedback to ensure smooth operations and minimal disruption to coach lot allocations.
ASSISTANT EXECUTIVE
Ministry of Transport
01.2021 - 06.2023
- Delivered customer-centric corporate services within Ministry through effective teamwork.
- Provided operational support for procurement activities, ensuring compliance with policies.
- Guided users on procurement processes, including requirement specifications and tender exercises.
- Administered records management, advising on policies and supporting digitization efforts.
- Conducted business analytics on procurement and records management to enhance process efficiency.
- Contributed to Corporate Division Project by brainstorming for Digital Workspace chatbot development.
- Created eDM content for Procurement, Record Management, and Mobility Subsidy Package communications.
- Served as Covering PA to Divisional Director, managing daily administrative tasks.
PROJECT EXECUTIVE (TEMPORARY POSITION)
National Heritage Board
06.2019 - 11.2020
- Supported Speak Mandarin Campaign's 40th Anniversary Celebration, hosting 500 guests with PM Lee as Guest of Honor.
- Compiled and managed invitation list of 1,500 guests, including Ministers and past Council Members.
- Solely responsible for all invitations and consolidation of RSVPs, ensuring accurate records.
- Collaborated with media agencies to secure permission for celebrities' footage in commemorative video.
- Led registration team on event day, ensuring seamless operations throughout the celebration.
- Monitored social media sentiments, preparing data for insights and analytical purposes.
- Contributed to Singaporean Mandarin Database project by sourcing lexicon images and obtaining usage permissions.
- Coordinated EDM dispatch and maintained social media content for Bulan Bahasa 2020, compiling program write-ups.
SALES & OPERATION ADMIN OFFICER
Algattas Pte Ltd
12.2017 - 03.2019
- Sourced suppliers for SMRT Bus Interchange Interactive Kiosk project and updated internal Build of Material list.
- Crafted multiple quotations to support project requirements.
- Served as point-of-contact for Wildlife Reserves Singapore's Self-payment Interactive Kiosk project, managing supplier sourcing and material updates.
- Performed secretariat duties, arranging client management meetings and documenting meeting notes.
- Maintained suppliers' contact lists and tracked project status, providing weekly updates to team and clients.
- Managed media content across 30 interactive kiosks at MRT Stations and Bus Interchanges.
- Executed regular updates to ensure accurate information displayed on kiosks.
- Coordinated with stakeholders to streamline communication and enhance project efficiency.
EVENTS EXECUTIVE
MR Events Pte Ltd
04.2015 - 10.2017
- Facilitated ideation for 'RECYCLE AND REJOICE' event and 'Kids' Hand-and-Craft' workshop.
- Hired and managed team of 20 part-time staff for each event.
- Supervised event setup and teardown, ensuring smooth day-to-day operations.
- Maintained onsite equipment inventory, including gift vouchers, while handling customer correspondence.
- Oversaw office equipment inventory management, tracking event supplies.
Education
DIPLOMA - INTERIOR DESIGN
Singapore Polytechnic
01.2015
GCE 'O' LEVELS -
Beatty Secondary School
01.2011
PSLE -
Pei Chun Public School
01.2006
Skills
- Administrative support and project coordination
- Grant and budget oversight
- Records management and compliance
- Stakeholder engagement and event planning
- Team collaboration
- Time management and adaptability
- Customer relationship management
- Problem solving and task orientation
- Microsoft Office proficiency
- Budget administration
- Team bonding
Timeline
Senior Officer
Singapore Tourism Board
07.2023 - Current
ASSISTANT EXECUTIVE
Ministry of Transport
01.2021 - 06.2023
PROJECT EXECUTIVE (TEMPORARY POSITION)
National Heritage Board
06.2019 - 11.2020
SALES & OPERATION ADMIN OFFICER
Algattas Pte Ltd
12.2017 - 03.2019
EVENTS EXECUTIVE
MR Events Pte Ltd
04.2015 - 10.2017
GCE 'O' LEVELS -
Beatty Secondary School
PSLE -
Pei Chun Public School
DIPLOMA - INTERIOR DESIGN
Singapore Polytechnic