PAUL TRISTAN TALLADA
Summary
Organized Dining Room Attendant offering Three (3) years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Electrical Quantity Surveyor
Tektronz Private Limited
Singapore
03.2023 - Current
Electrical Quantity Surveyor / Electrical Engineer
Various Companies
Philippines & Singapore
05.2011 - 03.2023
Dining Room Attendant
Pizza Hut Bistro
Makati City - Philippines
10.2007 - 04.2009
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Arranged tables and chairs for special occasions and events.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Addressed customer complaints and inquiries to verify satisfaction.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Processed payments for orders and provided customers with change.
Dining Room Server
Kenny Rogers Roster
Metro Manila - Philippines
09.2006 - 09.2007
- Greeted new customers, discussed specials, and took drink orders.
- Backed up hosts by greeting guests, assigning tables and escorting to seats.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Replenished table, wait staff and kitchen supplies.
- Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Service Crew Member
Jollibee Fast Food Restaurant
Metro Manila - Philippines
02.2006 - 08.2006
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Science - Electrical Engineering
Technological Institute of The Philippines
Metro Manila - Philippines10.2010
Skills
- Professional Relationships
- Dining Reservations
- Servsafe Certified
- Vendor Relationships
- Food Handling Standards
- Hospitality Service Expertise
- Organizing Supplies
- Safety and Sanitation Standards
- Food Preparation and Safety
- Customer Service and Assistance
- Dining Room Services Coordination
- Customer Satisfaction Understanding
Certification
- Introductory Training, Pizza Hut Bistro - 2007-08
- Service Expert Award, Pizza Hut Bistro - 2008-09
- Certified Service Crew Member, Jollibee SM Manila GF - February, 2006 - August, 2006
Timeline
Electrical Quantity Surveyor
Tektronz Private Limited
03.2023 - Current
Electrical Quantity Surveyor / Electrical Engineer
Various Companies
05.2011 - 03.2023
Dining Room Attendant
Pizza Hut Bistro
10.2007 - 04.2009
Dining Room Server
Kenny Rogers Roster
09.2006 - 09.2007
Service Crew Member
Jollibee Fast Food Restaurant
02.2006 - 08.2006
Bachelor of Science - Electrical Engineering
Technological Institute of The Philippines