Pauline Chan
Professional Services Project Manager
Singapore
Summary
Highly focused Project Manager with over 18 years' experienced in leading client-facing deliveries, planning, directing, delivering controlling costs with an eye for profitability. Adept at creative and analytical approaches to help client's process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Implementation Consultant, Project Manager
Napier Technologies Ltd
08.2020 - Current
- Served as key project driver and authoritative source for customers implementing a SaaS Anti-Money Laundering platform and solution, customer portfolio valued at ~USD3M including recurring revenue .
- Orchestrated implementation of projects with complex customer requirement, tight timeframes, resource and budgetary constraints. Ensured close collaboration with senior client stakeholders and internal leaders in the organization to support successful delivery.
- Planned, designed, scheduled all phases of project to strategically meet objectives, balance build quality, meet deadlines and budget.
- Ensured design of solution is in compliance with regulatory parameters in each country.
- Authored project documentation to help improve internal project life-cycle processes.
Director, Partner
Stratiqa Pte Ltd
03.2016 - Current
- Spearheaded innovative approach to develop a leadership programme focused on cross-border team collaboration, source resources and strategic planning.
- Identified opportunities, participated in sales, design customized training planning of courseware.
- Chaired partner meetings to drive discussion of matters important to operations, keeping discourse on-topic and moving at efficient pace.
Regional Project Managent Office Manager
Pernod Ricard
11.2019 - 07.2020
- Hybrid role Regional PMO and PM managing tracking success of IT portfolio valued at `USD2M
- Implementation of strategic modules SAP Concur, Salesforce across regional offices.
- Created program implementation plan, tracked, meeting communicated objectives working closely with senior stakeholders, in each country.
- Developed GDPR strategy, communications plan, delivered informational sessions for region.
- Conducted requirements gathering sessions for multiple strategic projects on plan presented results.
Project Mgr, Lead Consultant Regulatory Compliance
Fair Isaac Corporation (FICO)
10.2017 - 10.2019
- Regional lead consultant representing the Anti-Financial Crime division. Managed portfolio of clients in APAC and Japan, P/L ~US$3M
- Maintained relationships clients, sub-contractors, vendors to drive costs and diversify capabilities regionally.
- Maintained close ties with development team in Frankfurt Germany, ensured knowledge transfer flow to APAC team.
- Delivered quality implementations onsite and remotely aligned with regulatory framework of each country.
- Supported pre-sales activities, reviewed statement of work and client MSA contracts.
Project Manager Oracle Opera Project
Marina Bay Sands
08.2016 - 03.2017
- Developed and led an SaaS implementation of Oracle's 'Opera' a multi point front to back end hospitality solution at the heart of MBS' hotel operations.
- Partnered with internal senior leadership, test/QA teams, infrastructure Security, Support teams, finance, to ensure full end-to-end operations is well supported from project stage to BAU.
Education
MBA - International Business Management
University of Ottawa, Telfer School of Management
Ottawa, Ontario, Canada 01.1995 - 06.1996
Bachelor of Science - Information Technology
McGill University, Desautel Faculty of Management
Montreal, Canada 09.1986 - 10.1989
Skills
- Project planning, development, deployment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Implementation Consultant, Project Manager
Napier Technologies Ltd
08.2020 - Current
Regional Project Managent Office Manager
Pernod Ricard
11.2019 - 07.2020
Project Mgr, Lead Consultant Regulatory Compliance
Fair Isaac Corporation (FICO)
10.2017 - 10.2019
Project Manager Oracle Opera Project
Marina Bay Sands
08.2016 - 03.2017
Director, Partner
Stratiqa Pte Ltd
03.2016 - Current
MBA - International Business Management
University of Ottawa, Telfer School of Management
01.1995 - 06.1996
Bachelor of Science - Information Technology
McGill University, Desautel Faculty of Management
09.1986 - 10.1989
Similar Profiles
Shivaraj SamalaShivaraj Samala
Associate Software Engineer at Napier Healthcare Solutions (India) LtdAssociate Software Engineer at Napier Healthcare Solutions (India) Ltd
James NapierJames Napier
Supervisor at Napier ContractingSupervisor at Napier Contracting
Paris Naik-NeenanParis Naik-Neenan
Fundraising Lead at Napier PhotoFundraising Lead at Napier Photo