Paul Andre Gaite
Summary
Senior Network Engineer Perceptive, insight-driven professional with more than 8 years of technical and hands-on experience on network engineering design, troubleshooting, operations and maintenance of LAN/WAN/IPCORE/IPRAN/SDWAN networks. Actively involved on all stages of different network projects, including requirements definition, designing, planning, deployment, support, and acceptance. Excellent at handling network incidents up to resolution in collaboration with service providers and vendors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Systems Engineer
NCS PTE Ltd
02.2020 - Current
- Recruited to provide level 3 level 2 network technical support for different Singtel Communications Network Groups
- Created low-level and high-level design documents for Singtel Mobile and Core Projects
- Managed and resolved technical problems in running projects and network routers under provisioning, achieving customer satisfaction through high performance and quality of service
- Implemented different Network solutions such as hardware and software upgrade, link capacity expansion, and service end-state migrations
- Ensured all network engineering activities were implemented accurately through comprehensively created MOPs
- Performed in the designing and planning of new network solutions/projects compatibility to the customer's network production.
Senior Network Engineer
NTT Ltd, Global Networks
01.2018 - 01.2020
- Recruited to provide level 2 network/security support, network problem management, and network performance management; proactively identifies and rectifies network issues before it become service-affecting
- Works with Telecommunication Service Providers and vendors to resolve escalated incidents
- Produces and implements Method of Procedures (MOP) for different configuration changes and software upgrade of company managed routers and switches
- Collaborates with internal teams to conduct in-depth network impact analysis prior to major network maintenance
- Delegates escalated cases to on-shift engineers
- Provides mentorship to colleagues and junior engineers
Datacom Team Leader, Services Project
Huawei Technologies Philippines Inc
01.2015 - 01.2017
- Promoted as the team leader of a group responsible for the maintenance of the customer network’s quality and performance
- Provided 24/7 technical remote and on-site support to ensure network issues are resolved within SLA
- Conducted semi-annual health checks, which identified risks and problems on the customer's network stability
- Produced and presented network assessment reports and provided MOPs, which helped the customers resolve more than 80% of network operations issues identified each year
- Spearheaded the testing, deployment and completion of different network rectification activities.
Datacom Engineer
Huawei Technologies Philippines Inc
01.2014 - 01.2015
- Managed and resolved technical problems in running projects and network routers under provisioning, achieving customer satisfaction through high performance and quality of service
- Implemented different Network solutions such as hardware and software upgrade, link capacity expansion, and service end-state migrations
- Facilitated customer acceptance testing for of newly provisioned network devices
- Ensured all IPRAN network engineering activities were implemented accurately through comprehensively created MOPs
- Participated in the design and evaluation of new network solutions compatibility to the customer's network production.
Education
Cisco Certified Network Professional (CCNP) – Service Provider CSC01245134 -
Bachelor of Science - Electronics and Communications Engineering
De La Salle University
Silver Peak SDWAN Expert - undefined
Silver Peak SDWAN Professional - undefined
Cisco Certified Network Professional (CCNP) – Enterprise CSC01245134 - undefined
Cisco Certified Network Professional (CCNP) – Routing and Switching CSC01245134 - undefined
Cisco Certified Network Associate (CCNA) – Routing and Switching CSC01245134 - undefined
Philippine Licensed Electronics Engineer - undefined
Skills
- Network Analysis and Troubleshooting
- Network Operation and Maintenance
- Network Performance Management and Optimization
- Network Incident Management
- Network Change Management
- Network Risk Assessment and Impact Analysis
- Team Leadership and Project Coordination
- Technical Proficiencies
- Networking
- TCP/IP, ISO/OSI, Switching (VLAN, 8021Q Protocol, and STP), Routing (Static, OSPF, BGP, MPBGP, BGP LU, ISIS, Segment Routing), Multicast ACL, NAT, WAN technologies, QoS, MPLS, MPLS L3VPN, MPLS L2VPN IPSEC, BFD, Micro BFD, etc
- Network Devices
- Cisco, Nokia and Juniper Routers, Silverpeak and Viptela SDWAN, Fortigate Firewall
- Circuit Troubleshooting
- DSL, Internet Direct Service, Leased Lines, SDH Terminated Circuits, Metro Ethernet Circuits, International Leased Circuits, MPLS Circuits and IP Transport Circuits
- Computer Literacy
- MS Office applications (Word, Excel, Powerpoint, Access, Outlook), Basic Linux System Administration, Basic to Intermediate knowledge of Unix and Python
- Standard operating procedures
Certification
March 2023
Cisco Certified Network Professional (CCNP) – Service Provider
CSC01245134
July 2019
Silver Peak SDWAN Expert
June 2019
Silver Peak SDWAN Professional
August 2016
Cisco Certified Network Professional (CCNP) – Enterprise
CSC01245134
August 2016
Cisco Certified Network Professional (CCNP) – Routing and Switching
CSC01245134
September 2013
Cisco Certified Network Associate (CCNA) – Routing and Switching
Additional Information
- CSC01245134 , April 2010 Philippine Licensed Electronics Engineer 45749
Timeline
Senior Systems Engineer
NCS PTE Ltd
02.2020 - Current
Senior Network Engineer
NTT Ltd, Global Networks
01.2018 - 01.2020
Datacom Team Leader, Services Project
Huawei Technologies Philippines Inc
01.2015 - 01.2017
Datacom Engineer
Huawei Technologies Philippines Inc
01.2014 - 01.2015
Cisco Certified Network Professional (CCNP) – Service Provider CSC01245134 -
Bachelor of Science - Electronics and Communications Engineering
De La Salle University
Silver Peak SDWAN Expert - undefined
Silver Peak SDWAN Professional - undefined
Cisco Certified Network Professional (CCNP) – Enterprise CSC01245134 - undefined
Cisco Certified Network Professional (CCNP) – Routing and Switching CSC01245134 - undefined
Cisco Certified Network Associate (CCNA) – Routing and Switching CSC01245134 - undefined
Philippine Licensed Electronics Engineer - undefined
Similar Profiles
Gautham KarthikGautham Karthik
Transition Manager at ITCAN Pte Ltd / NCS Pte LtdTransition Manager at ITCAN Pte Ltd / NCS Pte Ltd
Venus G. DionisioVenus G. Dionisio
Senior/Network Engineer at NCS PTE Ltd / NEC PTE LtdSenior/Network Engineer at NCS PTE Ltd / NEC PTE Ltd
Sivan GovindharajiSivan Govindharaji
Systems Engineer at Persolkelly Pte Ltd (Client: NCS Pte Ltd)Systems Engineer at Persolkelly Pte Ltd (Client: NCS Pte Ltd)
Eugene ShiEugene Shi
Business Development Director at NCS Pte LtdBusiness Development Director at NCS Pte Ltd
Peter HitchcockPeter Hitchcock
Systems Engineer / Senior Systems Engineer at Evergreen Healthcare / EmpRes Healthcare / Couve Healthcare ConsultingSystems Engineer / Senior Systems Engineer at Evergreen Healthcare / EmpRes Healthcare / Couve Healthcare Consulting