Summary
Overview
Work History
Education
Skills
Education And Certifications
Timeline
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Patrick Chua Hak Hai

Patrick Chua Hak Hai

Yishun

Summary

Customer-focused sales leader with over a decade of automotive experience, including EV-focused sales and team supervision. Adept at product demonstrations, financing coordination, and CRM lead management. Known for exceeding targets, coaching junior consultants, and delivering transparent, multilingual service. Passionate about sustainable mobility and eager to contribute to BYD’s mission of transforming the future of transport in Singapore.

Overview

23
23
years of professional experience

Work History

Sales Supervisor

CAR TIMES AUTOMOBILE PTE LTD
09.2022 - 03.2025
  • Supervised sales team and showroom operations, leading monthly performance reviews.
  • Delivered EV and pre-owned vehicle demos, converting ~40+ leads per month.
  • Maintained 90%+ customer satisfaction rating through responsive, personalized engagement.
  • Coordinated financing and COE renewal processes for over 150 clients annually.
  • Mentored junior consultants in upselling techniques and relationship-building best practices.

Sales Associate

CAR TIMES AUTOMOBILE PTE LTD
04.2020 - 08.2022
  • Engaged walk-in prospects and nurtured leads via showroom promotions and digital channels.
  • Demonstrated vehicle features with enthusiasm and product knowledge.
  • Supported documentation, COE applications, and showroom admin support.

Sales Executive

EDMUND MOTOR PTE. LTD.
03.2017 - 03.2020
  • Facilitated purchase consultations for new and used vehicles, specializing in customer-first interactions.
  • Closed an average of 25 sales monthly, exceeding quarterly targets by 20–30%.
  • Collaborated with finance partners to streamline approvals and insurance coverage.
  • Delivered post-sale follow-up that resulted in 35% repeat customer rate.

Real Estate Consultant

REA Realty Network Pte Ltd
01.2010 - 01.2014
  • Guided clients through HDB resale procedures, including eligibility and renovation checks.
  • Negotiated deals based on client instructions and facilitated full documentation workflows.

IT Support Engineer

Getronics Solution (S) PTE LTD
01.2002 - 01.2010
  • Provided on-site tech support across hardware, software, and networking systems.
  • Managed server stability and oversaw relocation projects with precision.

Education

Singapore-Cambridge GCE 'O' & 'N' Level Certificates -

SEAB

Diploma in Computer Studies - Incomplete

Informatics Computer School

Skills

  • EV Product Demonstration
  • Customer Engagement
  • Sales Negotiation
  • Deal Closing
  • CRM Pipeline Management
  • Lead Management
  • Financing
  • COE Coordination
  • Insurance Advisory
  • Multilingual Communication
  • Service Coaching
  • Team Mentorship
  • Organisational Relationship Building
  • Personal Effectiveness
  • Time Management
  • After-Sales Relationship Management

Education And Certifications

Singapore-Cambridge GCE 'O' & 'N' Level Certificates, SEAB, Diploma in Computer Studies (Incomplete), Informatics Computer School, Organisational Relationship Building-3, Relationship Studio Pte. Ltd., 02/24, Personal Effectiveness-5, Automobile Singapore Academy Pte. Ltd., 03/23, Service Coaching, Automobile Singapore Academy Pte. Ltd., 08/21, Facilitate Effective Communication & Work Teams, Eagle Infotech, 01/15 - 12/16, Provide Go-the-Extra-Mile Service, Eagle Infotech, 10/15

Timeline

Sales Supervisor

CAR TIMES AUTOMOBILE PTE LTD
09.2022 - 03.2025

Sales Associate

CAR TIMES AUTOMOBILE PTE LTD
04.2020 - 08.2022

Sales Executive

EDMUND MOTOR PTE. LTD.
03.2017 - 03.2020

Real Estate Consultant

REA Realty Network Pte Ltd
01.2010 - 01.2014

IT Support Engineer

Getronics Solution (S) PTE LTD
01.2002 - 01.2010

Diploma in Computer Studies - Incomplete

Informatics Computer School

Singapore-Cambridge GCE 'O' & 'N' Level Certificates -

SEAB

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Patrick Chua Hak Hai