Patrick Cheong
Summary
Mechanical engineering graduate who have worked in global pharmaceutical company, travelled to most south east asia countries involving in installation and qualification projects. I work well with others and can work long hours. I have strong collaborative and problem-solving skills. Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment. Resourceful professional in installation, maintenance, and repair with a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excel in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule. Resourceful Field Service Engineer known for high productivity and efficient task completion. Specialized skills include troubleshooting complex machinery, implementing preventive maintenance strategies, and managing field operations with precision. Excel in communication, adaptability, and problem-solving, ensuring seamless collaboration with teams and clients to deliver exceptional service outcomes.
Overview
9
9
years of professional experience
Work History
Field Service Engineer
Fedegari Asia
07.2019 - Current
- Perform cycle development for customer optimizing output for production
- Perform SAT/ Installation and Operation qualifications for new machines
- Preventive maintenance for customer
- Steam quality test for customer steam performance analysis
- Carry out quality assurance tests to discover errors and optimize usability
- Complex troubleshooting for autoclaves and washers
- Assist with the review and enhancement of existing validation documentation, where appropriate
- Provide end users training to customer
- Ensure smooth hand-over to end user
- Overseas attachment to southeast Asia countries to liaise and build relationships with customers helping them solve pending issues and suggesting improvements to their current production line
- Leading technicians and operators in operations of machineries and providing safety training in machine operations
- Organizing meeting with project managers and customer engineers to plan out workflow of project installation to ensure smooth progression of work
- Customers include: GlaxoSmithKline, Alcon, Novartis, Biocon, Beximco etc
- Implemented preventive maintenance procedures to reduce downtime and improve performance levels.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Responded promptly to customer inquiries via telephone or email communication.
- Troubleshot and repaired hydraulic, mechanical and electrical systems.
- Coordinated work between team, other departments, subcontractors and customers.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Installed new components or replaced defective parts to restore functionality.
- Adhered strictly to safety guidelines when performing service tasks onsite.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Provided onsite installation and configuration of hardware, software and related peripherals for customers.
- Recommended equipment design changes and upgrading.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Supervised unloading and positioning of equipment and provided instructions to site staff during installation.
- Developed technical solutions to resolve customer issues.
- Provided technical support to customers via telephone, email and on-site visits.
- Established positive relationships with customers through friendly interactions.
- Completed scheduled appointments on time to drive quality service.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Wetbench Engineer
Siltronic Silicon Wafer Pte Ltd
09.2017 - 08.2019
- Assist Project Manager in monitoring and managing daily project operations
- Liaise with consultants and/or sub-contractors on the project matters
- Attend meetings with client/contractors/sub-cons on the project matters
- Check drawings and raise technical queries to resolve the discrepancies in between drawings and as well as those arisen during the project execution
- Carry out in-progress inspection and joint inspection and to ensure that the works were executed to the required quality standard
- Update the project quality plan as and when appropriate
- Assist Project Manager on the tasks assigned
Utilities Engineer
Cyclect Electrical
07.2016 - 08.2017
- Company Overview: (Attachment to Abbvie Pharmaceutical)
- Manage daily utilities operations
- Manage technicians shift schedules
- Manage alarms of BMS Systems (DeltaV, StruxureWare and Continuum), troubleshoot HVAC system, Black Utilities and Clean Utilities system for API and Bio Plant
- Comply with project QA/QC procedures
- Consults with other authorities to ensure the smooth flow of vital information necessary for scheduled completion of construction
- Supports the construction management team during construction and commissioning of new plant
- Regularly visit the site to inspect the utility installation progress and identify non-conformances
- Provide utility related insight on construction issues
- Arrange regular meetings with the contractor to review progress on utility submittals and site issues
- Work with black utilities equipment such as boiler, chiller, compressed air system and waste water system management
- Work with clean utilities equipment such as WFI (water for injections) and purified water systems
- Facilitate in alarm reduction program to minimize and clear away nuisance alarm for smoother operation of plant
- Involved in the startup of the new Bio plant and assist in the commissioning of HVAC system, Chiller, WFI Systems, Process waste, Chemical waste and CSG systems
- Participate in Site acceptance test and Final acceptance test for various Utility systems during the startup of the Bio Plant
- Liaise with relevant authorities on facilities and EHS related matters
- (Attachment to Abbvie Pharmaceutical)
Education
Autoclave Competent Engineer - Start up, End User Training, Electrical and Electronic repairs, Piping and pneumatics repairs, Mechanical repairs, Maintenance activities, Analog signals calibration, Installation and Operational Qualifications
Fedegari Asia
01.2023
Bachelor of Engineering - Mechanical Engineering, Offshore Oil and Gas Technology
National university of singapore
06.2016
GCE ‘A’ Levels -
Serangoon junior college
12.2009
GCE ‘O’ Levels -
MACPHERSON SECONDARY SCHOOL
12.2007
Skills
- Microsoft Office
- Delta V
- AutoCad
- Solidworks
- Matlab
- Continuum series building management
- StruxureWare Building operation system
- P&ID and Wiring diagram
- PLC controls and system
- Maintenance and repair
- Work order management
- Field operations management
- Remote support
- Mechanical troubleshooting
- Engineering operational functions
- Schematic reading
- Instrumentation calibration
- Safety and compliance
- Technical support
- Customer service
- Service documentation
- On-site support
- Preventive Maintenance
- Worksite supervision
- Customer service management
Timeline
Field Service Engineer
Fedegari Asia
07.2019 - Current
Wetbench Engineer
Siltronic Silicon Wafer Pte Ltd
09.2017 - 08.2019
Utilities Engineer
Cyclect Electrical
07.2016 - 08.2017
Autoclave Competent Engineer - Start up, End User Training, Electrical and Electronic repairs, Piping and pneumatics repairs, Mechanical repairs, Maintenance activities, Analog signals calibration, Installation and Operational Qualifications
Fedegari Asia
Bachelor of Engineering - Mechanical Engineering, Offshore Oil and Gas Technology
National university of singapore
GCE ‘A’ Levels -
Serangoon junior college
GCE ‘O’ Levels -
MACPHERSON SECONDARY SCHOOL
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