Patricia Mei Lin Lee
Summary
Adept at expanding donor bases and streamlining operations, I leveraged fundraising and budget management skills at BCF to diversify revenue streams significantly. My knack for fostering partnerships and my strategic insight into fund development have consistently enhanced brand visibility and client satisfaction. I excel in nurturing key relationships and driving innovative solutions, underpinning organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fundraising Consultant
BCF
08.2019 - 10.2023
- Oversaw the successful execution of special events, including fundraising galas and community engagement activities, that showcased the organization''s impact and attracted new supporters.
- Established effective partnerships with local businesses for mutually beneficial collaborations during fundraising events.
- Collaborated with team members to create marketing materials for fundraising events, raising awareness and generating interest.
- Implemented fundraising strategies that expanded the organization''s donor base and diversified revenue streams.
- Enhanced donor relationships through regular communication, personalized outreach, and prompt acknowledgment of gifts.
- Built strong partnerships with local businesses for sponsorship opportunities at fundraising events or ongoing support of organizational programs.
- Provided ongoing stewardship to existing donors, ensuring their continued engagement with the organization''s mission and initiatives.
- Streamlined donation processes by implementing efficient systems for gift processing and acknowledgement letters.
- Developed compelling grant proposals that secured funding from foundations, corporations, and government agencies.
- Boosted volunteer involvement by organizing opportunities for supporters to engage more deeply in fundraising efforts.
- Increased fundraising revenue by developing and implementing strategic plans for donor cultivation and solicitation.
- Mentored junior staff members on best practices in nonprofit development work, fostering a collaborative team environment focused on achieving success together.
- Organized successful fundraising events, collaborating with vendors and volunteers for optimal execution and guest experience.
- Created engaging social media content that drove online donations during special campaigns like Giving Tuesday or year-end appeals.
Operations Manager
Nature Landscape Pte Ltd
01.2019 - 06.2019
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Defined and tracked campaign effectiveness and adjusted strategies accordingly.
- Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
- Organized events and trade shows to showcase company products and services, generating valuable leads.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
Brand Ambassador
Hong Leong Finance Limited
02.2016 - 12.2018
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
Administrative Executive
SV Pro Pte Ltd
03.2015 - 12.2015
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
Sales & Marketing Manager
Juz Mookata Pte Ltd
12.2012 - 02.2015
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Analyzed sales and marketing data for improved strategies.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Managed cross-functional teams to execute successful product launches and marketing initiatives.
- Collaborated with internal departments to develop cohesive messaging across multiple platforms.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
- Cultivated and maintained strategic alliances with key partners and vendors.
Key Accounts Manager
Singtel
01.2009 - 11.2012
- Streamlined internal processes to ensure timely delivery of products and services to clients.
- Provided valuable insights to product development teams based on customer feedback, driving innovation in offerings.
- Tracked key performance metrics regularly, ensuring constant improvement in account management strategies over time.
- Mentored junior account managers in best practices for managing key accounts efficiently and effectively.
- Established trust-based relationships with clients by consistently exceeding expectations regarding communication, responsiveness, and issue resolution.
- Resolved customer issues promptly, fostering loyalty and strengthening long-term relationships.
- Conducted regular account reviews to monitor progress, identify opportunities, and address concerns.
- Delivered tailored presentations showcasing the company''s unique value proposition to prospective clients.
- Boosted client satisfaction by developing and maintaining strong relationships with key accounts.
- Built and maintained strong client relationships to drive business growth.
Key Accounts Manager
Biz Trends Pte Ltd
03.2005 - 12.2008
- Provided valuable insights to Recruitment industry with development teams based on customer feedback, driving innovation in offerings.
- Mentored junior team members in best practices for managing key accounts efficiently and effectively.
- Maximized revenue growth for strategic clients through effective management of sales opportunities.
- Negotiated contract terms and pricing, securing profitable deals for the company.
- Resolved customer issues promptly, fostering loyalty and strengthening long-term relationships.
- Optimized resource allocation by monitoring budgets closely while overseeing projects from inception till conclusion.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Developed and delivered presentations to key customers to position products and services.
Education
High School Diploma -
Thomson Secondary School
12-1986
Skills
- Fundraising ethics
- Fundraising handling
- Budgeting and fundraising
- Fundraising assistance
- Funding accountability
Fundraising event planning
- Fund allocation
- Fundraising and promotion
- Fundraising objectives
- Fundraising and budget management
- Fundraising and donations
Certification
Certificate in Tourism
Private Secretarial Certificate
How to Effectively Create and Market Your Giving.sg campaign
Strategic Fundraising Webinar
Mastering online Fundraising in Pandemic World
Data Driven Social Media Marketing
Be Cyber Safe For Charities
Timeline
Fundraising Consultant
BCF
08.2019 - 10.2023
Operations Manager
Nature Landscape Pte Ltd
01.2019 - 06.2019
Brand Ambassador
Hong Leong Finance Limited
02.2016 - 12.2018
Administrative Executive
SV Pro Pte Ltd
03.2015 - 12.2015
Sales & Marketing Manager
Juz Mookata Pte Ltd
12.2012 - 02.2015
Key Accounts Manager
Singtel
01.2009 - 11.2012
Key Accounts Manager
Biz Trends Pte Ltd
03.2005 - 12.2008
Certificate in Tourism
Private Secretarial Certificate
How to Effectively Create and Market Your Giving.sg campaign
Strategic Fundraising Webinar
Mastering online Fundraising in Pandemic World
Data Driven Social Media Marketing
Be Cyber Safe For Charities
High School Diploma -
Thomson Secondary School
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