Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Property Officer/Administrative Assistant
Chambers Property Management Services Pte Ltd
05.2021 - 05.2022
Established positive rapport with tenants through regular communication channels such as newsletters or community events.
Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
Facilitated seamless tenant move-ins and move-outs by coordinating logistics and providing clear communication throughout the process.
Developed strong relationships with vendors, securing competitive pricing for services rendered.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Intern Trainee
Chambers Property Management Services Pte Ltd
10.2020 - 01.2021
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both tenants and the company alike.
Enhanced tenants satisfaction by promptly addressing concerns and providing accurate information.
Investigated and resolved tenants inquiries and complaints quickly.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Improved resolution time with effective problem-solving for customer complaints.
Education
Bachelor of Business (Management) - Business Management
RMIT University
Singapore
08.2024
Diploma in Integrated Facility Management - Integrated Facility Management
Temasek Polytechnic
Singapore
05.2021
Skills
Customer Service
Teamwork and Collaboration
Friendly, Positive Attitude
Problem-Solving
Flexible and Adaptable
Time Management
Problem Resolution
Computer Skills
Multitasking
Active Listening
Interests
Basketball
Pool
Pets
Languages
English
Chinese (Mandarin)
Timeline
Property Officer/Administrative Assistant
Chambers Property Management Services Pte Ltd
05.2021 - 05.2022
Intern Trainee
Chambers Property Management Services Pte Ltd
10.2020 - 01.2021
Bachelor of Business (Management) - Business Management
RMIT University
Diploma in Integrated Facility Management - Integrated Facility Management
Internship Student at Chambers International Property Management Services Pte LtdInternship Student at Chambers International Property Management Services Pte Ltd
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting