Patricia Nyan
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Property Officer/Administrative Assistant
Chambers Property Management Services Pte Ltd
2021.05 - 2022.05
- Established positive rapport with tenants through regular communication channels such as newsletters or community events.
- Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Facilitated seamless tenant move-ins and move-outs by coordinating logistics and providing clear communication throughout the process.
- Developed strong relationships with vendors, securing competitive pricing for services rendered.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Intern Trainee
Chambers Property Management Services Pte Ltd
2020.10 - 2021.01
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both tenants and the company alike.
- Enhanced tenants satisfaction by promptly addressing concerns and providing accurate information.
- Investigated and resolved tenants inquiries and complaints quickly.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Improved resolution time with effective problem-solving for customer complaints.
Education
Bachelor of Business (Management) - Business Management
RMIT University
Singapore08.2024
Diploma in Integrated Facility Management - Integrated Facility Management
Temasek Polytechnic
Singapore05.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Flexible and Adaptable
- Time Management
- Problem Resolution
- Computer Skills
- Multitasking
- Active Listening
Interests
- Basketball
- Pool
- Pets
Languages
English
Chinese (Mandarin)
Timeline
Property Officer/Administrative Assistant
Chambers Property Management Services Pte Ltd
2021.05 - 2022.05
Intern Trainee
Chambers Property Management Services Pte Ltd
2020.10 - 2021.01
Bachelor of Business (Management) - Business Management
RMIT University
Diploma in Integrated Facility Management - Integrated Facility Management
Temasek Polytechnic
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