Patricia Marie Balagtas
Summary
Driven to start a career in marketing, where I can combine my creativity, strong communication skills, and passion for connecting with people. Eager to contribute to impactful campaigns, help build brands, and grow alongside a dynamic team in a fast-paced environment.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Admin Executive
Burnt Ends
10.2023 - 09.2024
- Enhanced customer satisfaction by efficiently handling reservation inquiries and providing accurate information.
- Coordinated with other departments to ensure seamless guest experiences from reservation through checkout.
- Prepared daily reports on reservations activity for management review and analysis.
- Resolved guest complaints professionally and efficiently, ensuring a positive experience despite any initial issues with the reservation process.
Playgroup & After School Programme Teacher
Mosaic Play Academy
05.2023 - 10.2023
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Conducted enrichment and tuition classes for after-care students.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
Creative Educator
Little Forest
12.2022 - 05.2023
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Chose materials and developed lesson plans to enhance skills for individual students.
Front Desk & Administrative Executive
Trium Fitness
07.2022 - 11.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Confirmed appointments, communicated with clients, and updated client records
Project Staff
FAST
01.2022 - 06.2022
- Collaborated with International Labour and Organization (ILO) and Safe and Fair Programme (SAF) to facilitate Financial Literacy programmes
- Mentored and monitored the conduct of the mentee partner organizations of the financial literacy training among Migrant Domestic Workers
- Assisted in the conduct of the training of co-facilitators, including organizing the venue, participants and other technical requirements for the training
Operations Assistant
FAST
06.2021 - 12.2021
- Managed daily operations at the residence of the Women Migrant Domestic Worker (MDW) such as, attending to the social support needs of the residents
- Liaised with Ministry Of Manpower officers regarding MDW residents' legal cases, including repatriation updates, mediation sessions and employment status
- Organized activities for MDW's well-being including instructed yoga classes, Zumba, and Pilates
Service Crew
Jimmy Monkey
02.2020 - 09.2020
- Provided customer service including greeting guests as a host
- Introduced customers to the menu and announces daily specials
- Engaged with customers to get feedback on the service and food
Enrichment Teacher
Club Coco Nut
12.2018 - 01.2020
- Conducted classes and engaged with students through established curriculums and materials
- Maintained good communication and rapport with students' parents
- Collaborated with colleagues to plan lessons that integrate curriculum objectives across disciplines
Corporate Finance Associate
Honestbee
06.2018 - 10.2018
- Reported financial data and updated financial records in ledgers and journals
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready
- Supported management by processing invoices and documents with consistent on-time delivery
General Receptionist
Starhub
11.2017 - 05.2018
- Managed the reception area by answering incoming calls, responding to inquiries, and directing calls to appropriate personnel
Dental assistant & Receptionist
Q & M dental clinic
09.2016 - 09.2017
- Assisted dentist during dental consultations, surgical and minor operations
Education
Business
Kaplan Higher Education
Singapore01-2018
Skills
Verbal and written communication
Timeline
Admin Executive
Burnt Ends
10.2023 - 09.2024
Playgroup & After School Programme Teacher
Mosaic Play Academy
05.2023 - 10.2023
Creative Educator
Little Forest
12.2022 - 05.2023
Front Desk & Administrative Executive
Trium Fitness
07.2022 - 11.2022
Project Staff
FAST
01.2022 - 06.2022
Operations Assistant
FAST
06.2021 - 12.2021
Service Crew
Jimmy Monkey
02.2020 - 09.2020
Enrichment Teacher
Club Coco Nut
12.2018 - 01.2020
Corporate Finance Associate
Honestbee
06.2018 - 10.2018
General Receptionist
Starhub
11.2017 - 05.2018
Dental assistant & Receptionist
Q & M dental clinic
09.2016 - 09.2017
Business
Kaplan Higher Education
Similar Profiles
John BartczakJohn Bartczak
Line Cook at Burnt Ends BBQLine Cook at Burnt Ends BBQ
Makoto MiyaharaMakoto Miyahara
Bar Manager at Burnt Ends RestaurantBar Manager at Burnt Ends Restaurant
Colton WellottColton Wellott
Front of House Staff Member at Burnt Ends BarbequeFront of House Staff Member at Burnt Ends Barbeque
Purbi DixitPurbi Dixit
Admin Executive at New Light InstituteAdmin Executive at New Light Institute
Vaibhavi ShuklaVaibhavi Shukla
Admin Executive at ESPI Visa ConsultancyAdmin Executive at ESPI Visa Consultancy