Overview
Work History
Education
Skills
Personal Information
Activities
Academic Status
Project Achievements
Achievements Award
Interpersonal Traits
Ic
Home
Visibility
References
References
Timeline
Generic
Pathmesri d/o Jayapalan

Pathmesri d/o Jayapalan

Kuala Lumpur

Overview

18
18
years of professional experience

Work History

Security Officer

Katz Security
08.2022 - Current
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Telesales Executive

Alliance Bank Malaysia Berhad
12.2014 - Current
  • Company Overview: Alliance Bank Malaysia Berhad is a banking group offering end-to-end banking and financial solutions through its consumer banking, business banking, Islamic banking, investment banking and stock broking businesses as well as unit trust and asset management.
  • Telesales in a Fast Cash, Balance Transfer, Credit card and Personal Loans.
  • Alliance Bank Malaysia Berhad is a banking group offering end-to-end banking and financial solutions through its consumer banking, business banking, Islamic banking, investment banking and stock broking businesses as well as unit trust and asset management.

Global Support Executive

HSBC Electronic Data Processing (Malaysia) Sdn Bhd
06.2012 - Current
  • Company Overview: The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 in Hong Kong and Shanghai to finance the growing trade between China and Europe.
  • Adding special instruction message such as avoid duplicate, cancel tt (need to be completed within 15 minutes), block payment and stop payment in Global Processing System.
  • Receive incoming phone calls from internal customers daily.
  • Redesign the process of any loss for Lost ID card in REM system (OBS K-screen and R-screen) based on the GWIS Fax item.
  • Generated the financial monthly report, summary and EOD after daily processing by 7.00p.m.
  • The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 in Hong Kong and Shanghai to finance the growing trade between China and Europe.
  • Awarded with a certificate for the best Global Support Executive in the month of June 2013 for my achievements in processing team.

Global Support Executive

HSBC Electronic Data Processing (Malaysia) Sdn Bhd
06.2012 - Current
  • Company Overview: The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 in Hong Kong and Shanghai to finance the growing trade between China and Europe.
  • Adding special instruction message such as avoid duplicate, cancel tt (need to be completed within 15 minutes), block payment and stop payment in Global Processing System.
  • Receive incoming phone calls from internal customers daily.
  • Redesign the process of any loss for Lost ID card in REM system (OBS K-screen and R-screen) based on the GWIS Fax item.
  • Generated the financial monthly report, summary and EOD after daily processing by 7.00p.m.
  • The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 in Hong Kong and Shanghai to finance the growing trade between China and Europe.
  • Awarded with a certificate for the best Global Support Executive in the month of June 2013 for my achievements in processing team.

Project Executive

National Kidney Foundation of Malaysia
09.2016 - 07.2018
  • Company Overview: National Kidney Foundation of Malaysia is registered in year 1969. Our main focus is to strive to raise the standards of care we provide to patients with kidney failure and those who are suffering from various kidney related diseases.
  • Calculate life check cholesterol cash received from Public Education Department and pass the finance to issue receipts.
  • Prepare Thank You letters to donor who have donated to us.
  • Participate in events in schools to raise funds.
  • Collection of donation box in pharmacies and shopping malls and pass the cash to finance department to issue receipts.
  • Monthly report update on cash payment received via maybank2u and cimb click from monthly donor.
  • Attend meeting monthly once to update on the monthly reports and accounts.
  • Attend to walk in donor for donation.
  • Receive incoming calls and emails received from the donor.
  • National Kidney Foundation of Malaysia is registered in year 1969. Our main focus is to strive to raise the standards of care we provide to patients with kidney failure and those who are suffering from various kidney related diseases.

Project Executive

National Kidney Foundation of Malaysia
09.2016 - 07.2018
  • Company Overview: National Kidney Foundation of Malaysia is registered in year 1969. Our main focus is to strive to raise the standards of care we provide to patients with kidney failure and those who are suffering from various kidney related diseases.
  • Calculate life check cholesterol cash received from Public Education Department and pass the finance to issue receipts.
  • Prepare Thank You letters to donor who have donated to us.
  • Participate in events in schools to raise funds.
  • Collection of donation box in pharmacies and shopping malls and pass the cash to finance department to issue receipts.
  • Monthly report update on cash payment received via maybank2u and cimb click from monthly donor.
  • Attend meeting monthly once to update on the monthly reports and accounts.
  • Attend to walk in donor for donation.
  • Receive incoming calls and emails received from the donor.
  • National Kidney Foundation of Malaysia is registered in year 1969. Our main focus is to strive to raise the standards of care we provide to patients with kidney failure and those who are suffering from various kidney related diseases.

Clerk 1

Symphony Share Registrars Sdn Bhd
08.2007 - 04.2011
  • Company Overview: Currently specializing the provision of share(stock) registration, issuance and IPO services. It is one of two companies offering this service in Malaysia.
  • Receiving all incoming mails at front counter, Once received I need to record and distribute to the respective team.
  • Preparing record for small fees & cheque on daily received.
  • To issue for official receipt to customer for small fees received.
  • To prepare disbursement summary of telephone calls, courier, postage and photo stating within 1st week of the following month.
  • To answer in-coming calls within three ringing.
  • To scan and send attendance record to HR once a month by 1st day of the following month.
  • Currently specializing the provision of share(stock) registration, issuance and IPO services. It is one of two companies offering this service in Malaysia.
  • Meet the customers satisfaction 100% and able to handle customer complaints.
  • Awarded with 3 years service in my organizations on 9 March 2011.
  • With my 3 years of work experience I have been exposed on how to manage clients.
  • I’m able to manage 10 clients in a week.
  • Receiving 40 incoming calls from client in a day and making 20 outgoing calls in a day.
  • The monthly disbursement summary produced with zero errors and all the duty done is up-to-date.

Clerk 1

Symphony Share Registrars Sdn Bhd
08.2007 - 04.2011
  • Company Overview: Currently specializing the provision of share(stock) registration, issuance and IPO services. It is one of two companies offering this service in Malaysia.
  • Receiving all incoming mails at front counter, Once received I need to record and distribute to the respective team.
  • Preparing record for small fees & cheque on daily received.
  • To issue for official receipt to customer for small fees received.
  • To prepare disbursement summary of telephone calls, courier, postage and photo stating within 1st week of the following month.
  • To answer in-coming calls within three ringing.
  • To scan and send attendance record to HR once a month by 1st day of the following month.
  • Currently specializing the provision of share(stock) registration, issuance and IPO services. It is one of two companies offering this service in Malaysia.
  • Meet the customers satisfaction 100% and able to handle customer complaints.
  • Awarded with 3 years service in my organizations on 9 March 2011.
  • With my 3 years of work experience I have been exposed on how to manage clients.
  • I’m able to manage 10 clients in a week.
  • Receiving 40 incoming calls from client in a day and making 20 outgoing calls in a day.
  • The monthly disbursement summary produced with zero errors and all the duty done is up-to-date.

Education

B. Management (Hons) - HRM, Human Resource Management, Pure Management

Open University Malaysia
Ipoh
05.2010

Advance Dip - Business Management

Nottingham Trent University
03.2005

Diploma - Management

Olympia Business School Malaysia
Ipoh
11.2004

Diploma - Business Administration

Kolej Utara Campus
Ipoh
12.2002

SPM - undefined

SMK Dr Megat Khas
Ipoh
12.2001

Skills

Microsoft Word

Personal Information

  • Age: 41
  • Expected Salary: RM3000
  • Ethnicity: Indian
  • Height: 165cm
  • Weight: 56kg
  • Health Status: Excellent
  • Date of Birth: 11 September 1984
  • Gender: Female
  • Nationality: Malaysian
  • Marital Status: Married
  • Availability: Immediatey
  • Religion: Hindu
  • ID Number: 840911-08-6346

Activities

Participated in 'Berjalan Untuk Negara' program, 1999-11-06, Participated in the English society as a President, 2001-01-01, Actively involved in Perak Malayalee Association as a Treasurer, 2009 to 2011

Academic Status

Open University Malaysia (Ipoh), B.Management (Hons) Human Resource Management, Pure Management, Faculty of Management, Principles of Management, Learning skills for open and distance learners, English for written communication, Malaysian Studies, English for oral communication, Business communication, Marketing Management 11, Introduction to Statistics, Financial accounting, Information Technology for management, Employment and Industrial Law, Financial Management 1, Moral Education, Professional Ethics, Industrial Relations, Strategic Management, Business Research Method, Human Resource Management, Business Law, Preparatory Mathematics, Principles of Microeconomics, Mathematics for Management, Marketing Management 1, English for workplace communication, Entrepreneurship, Management Accounting, International Business, Cross-Cultural Management, Principles of Macroeconomics, Organisational Behavior, Financial Management 11, Compensation Management, Human Resource Development, Hazard Management, 2006-09-01 to 2010-05-31, Open University Malaysia, Ipoh, B. Management (Hons) HRM, 2010-11-20, 2004-12-01 to 2005-03-31, Nottingham Trent University, Advance Dip in Business Management, 2006-04-01, 2003-01-01 to 2004-11-30, Olympia Business School Malaysia, Ipoh, Diploma in Management, 2005-11-01, 2002-01-01 to 2002-12-31, Kolej Utara Campus, Ipoh, Diploma in Business Administration, 2002-12-31, 2001-01-01 to 2001-12-31, SMK Dr Megat Khas, Ipoh, SPM (3rd Grade)

Project Achievements

  • Research regarding in Marketing: marketing strategy, 80
  • Research on finance assignment, the annual report and the financial performance of EON Bank and Public Bank, 68
  • Presentation in Business communication, 80
  • Presentation in Business Environment analysis, 83

Achievements Award

  • Listed in Dean’s List in degree programme for semester May 2011
  • Top performer in HSBC Bank for the month of June 2013

Interpersonal Traits

  • Independent person
  • High Self-confidence
  • Good problem solver
  • Fast learner
  • Good communication skills
  • Able to work under tremendous pressure
  • Able to lead a team in an organization
  • Excellent in leadership and management skills
  • Positive attitude, flexible in approach and willing to learn
  • Committed to the jobs assigned and efficient

Ic

840911-08-6346

Home

+603-79820745

Visibility

Good

References

  • Ms Chiew Cindy, 60-05-5474833, Assistant Manager, Symphony Corporatehouse Sdn Bhd, Previous Employer
  • Mrs Hemalatha, 016-3190081, Sales Manager, Alliance Bank Malaysia Berhad, Sales Manager
  • Mrs Lily, 011-32200888, Head of Finance, National Kidney Foundation of Malaysia, Manager

References

  • Ms Chiew Cindy, 60-05-5474833, Assistant Manager, Symphony Corporatehouse Sdn Bhd, Previous Employer
  • Mrs Hemalatha, 016-3190081, Sales Manager, Alliance Bank Malaysia Berhad, Sales Manager
  • Mrs Lily, 011-32200888, Head of Finance, National Kidney Foundation of Malaysia, Manager

Timeline

Security Officer

Katz Security
08.2022 - Current

Project Executive

National Kidney Foundation of Malaysia
09.2016 - 07.2018

Project Executive

National Kidney Foundation of Malaysia
09.2016 - 07.2018

Telesales Executive

Alliance Bank Malaysia Berhad
12.2014 - Current

Global Support Executive

HSBC Electronic Data Processing (Malaysia) Sdn Bhd
06.2012 - Current

Global Support Executive

HSBC Electronic Data Processing (Malaysia) Sdn Bhd
06.2012 - Current

Clerk 1

Symphony Share Registrars Sdn Bhd
08.2007 - 04.2011

Clerk 1

Symphony Share Registrars Sdn Bhd
08.2007 - 04.2011

B. Management (Hons) - HRM, Human Resource Management, Pure Management

Open University Malaysia

Advance Dip - Business Management

Nottingham Trent University

Diploma - Management

Olympia Business School Malaysia

Diploma - Business Administration

Kolej Utara Campus

SPM - undefined

SMK Dr Megat Khas

Similar Profiles

CREATE PROFILE
Pathmesri d/o Jayapalan