PANKAJ ANEJA
Singapore
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
16
16
years of professional experience
Work History
Sales Associate
NCH Corporation
01.2019 - 01.2022
- Cleaning water, conserving energy and delivering maintenance solutions since 1919
- Led national team with highest sales growth at 13%
- Developed and implemented an aggressive sales campaign by gathering market trends which resulted in 10% increase in market quota.
Restaurant Manager
Chappati dot Com
01.2018 - 01.2019
- Serves Contemporary, Fresh, Delectable and Authentic North Indian Cuisine
- Helped achieve a 20% increase of profit for the restaurant
- Developed strategic and operational sales plans which resulted in 40% increase in overall sales and gross margins
- Established a team of 27 people covering every key role in an early-stage startup.
Area Business Manager
Intas Pharmaceuticals
01.2015 - 01.2017
- Managed key accounts and developed sales and marketing strategies resulting in 15% increase in sales revenue
- Give training to sub-ordinates on company strategy implementation
- Meets A Class `doctor to give brief knowledge of new molecule launched in market
- Monitor my subordinate day to day activities for achieve their monthly and annual targets of company.
Business Manager
SRL Diagnostic PVT LTD
01.2014 - 01.2015
- Developed and implemented marketing plans resulting in 20% increase in product sales
- Taking care of the sale of the sales department to achieve company's monthly and annual targets
- Managed relationships with key accounts and increased sales revenue by 15%.
Medical Representative
Zuventus Health care PVT LTD
01.2013 - 01.2014
- Developed and executed marketing campaigns resulting in 10% increase in customer engagement
- Monitor the primary and secondary sale to enhance the company business
- Collaborated with internal teams to create in-store promotions resulting in 12% increase in sales.
Medical Representative
Bayer Zydus Pharmaceutical PVT LTD
01.2010 - 01.2013
- Managed key accounts and developed sales and marketing strategies resulting in 15% increase in sales revenue
- Identified opportunities and sold new products and ranges resulting in 20% growth in customer base
- Delivered sales and profit targets through proactive development of relationships with existing customers
- Conducted regular competitor analysis and used market knowledge to advise on strategic brand and communications activity.
Customer Service Representative
TATA BUSINESS SUPPORT SERVICES LTD
05.2008 - 08.2009
- Provided empathetic support for customers experiencing personal difficulties, building rapport and trust in our brand.
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
- Reduced call resolution time through efficient problem-solving and communication skills.
Technical Support Executive
Kochar Infotech
03.2007 - 05.2008
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Marketing Manager
GT COMPUTER HARDWARE ENGINEERING COLLEGE
03.2006 - 03.2007
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
- Developed key account relationships for improved client retention and long-term partnerships.
Education
Higher Secondary Education -
Punjab School Edu. Board
Skills
- Marketing strategy
- Market research
- Competitive analysis
- Microsoft office
- Upselling
- Business Development
- Customer Needs Assessment
- Customer service
Additional Information
PR Singapore
Timeline
Sales Associate
NCH Corporation
01.2019 - 01.2022
Restaurant Manager
Chappati dot Com
01.2018 - 01.2019
Area Business Manager
Intas Pharmaceuticals
01.2015 - 01.2017
Business Manager
SRL Diagnostic PVT LTD
01.2014 - 01.2015
Medical Representative
Zuventus Health care PVT LTD
01.2013 - 01.2014
Medical Representative
Bayer Zydus Pharmaceutical PVT LTD
01.2010 - 01.2013
Customer Service Representative
TATA BUSINESS SUPPORT SERVICES LTD
05.2008 - 08.2009
Technical Support Executive
Kochar Infotech
03.2007 - 05.2008
Marketing Manager
GT COMPUTER HARDWARE ENGINEERING COLLEGE
03.2006 - 03.2007
Higher Secondary Education -
Punjab School Edu. Board
Languages
- English Proficient
- Hindi Proficient
- PunjabI Native
Personal Information
Title: SALE AND MARKETING/CUSTOMER SUPPORT
Similar Profiles
Garrat PhelpsGarrat Phelps
Chemical Packer at NCH CorporationChemical Packer at NCH Corporation
Zach CousarZach Cousar
Account Manager at NCH CorporationAccount Manager at NCH Corporation
Blake PollardBlake Pollard
Account Manager at NCH CorporationAccount Manager at NCH Corporation
Mohamad Isyanto Bin HasimMohamad Isyanto Bin Hasim
Policy Analyst(Model Policy) at TiktokPolicy Analyst(Model Policy) at Tiktok
Carson SngCarson Sng
International School Science Teacher (Primary) at Siam Singapore International SchoolInternational School Science Teacher (Primary) at Siam Singapore International School