Summary
Overview
Work History
Education
Skills
Awards
Personal Information
Software
Certification
Hobbies
Timeline
Generic
PANG LINGXIA

PANG LINGXIA

Assistant Director, Nursing

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

As a nursing professional with over 20 year's personal experience in healthcare, passionate in providing person centered care for the individuals. Have 13 years working experience in the Aged Care (Elderly Care) Industry and 7 years as health care professional in acute hospital Singapore.

Have been enjoying teaching, coaching and developing others. Being a fast learner and team builder, possess excellent interpersonal skills with an open mind, willing to take on challenges while at the same time remaining approachable and open to constructive feedback.

Overview

21
21
years of professional experience
7
7
years of post-secondary education
18
18
Certifications
2
2
Languages

Work History

Assistant Director, Nursing

NTUC Health Nursing Homes
2021.09 - Current

▪ Coordinate overall nursing care and services across 6 nursing homes (1721 beds).

▪ Assess, plan, implement, and evaluate nursing standards and services.

▪ Establish and nursing service policies and procedures.

▪ Recruit and hire nursing team members for 6 nursing homes.

Senior Nurse Clinician, Nursing Department

NTUC Health Nursing Home (Jurong West)
2019.04 - 2021.08

▪ Serve as resource person in education/nursing training and clinical matters across 3 nursing homes.

▪ Review and update nursing SOPs, conduct training, and competency assessments for nursing staff.

▪ Direct and facilitate staff development and skills upgrading.

▪ Lead Clinical Quality Improvement across 3 centers of NTUC Health Nursing Home.

▪ Committee member of the Pressure Injury Prevention Committee led by St Luke's Hospital.

Nurse Clinician, Nursing Department

NTUC Health Nursing Home (Jurong West)
2017.04 - 2019.03

▪ Serve as resource person in education/nursing training and clinical matters.

▪ Review and update nursing SOPs, conduct training, and competency assessments for nursing staff.

▪ Lead the Continence Management program and Wound Management.

▪ Function as Nurse Manager and Nurse Clinician concurrently.

Nurse Clinician, Nursing Department

Bethany Methodist Nursing Home
2016.07 - 2017.03

▪ Serve as a resource person in education/nursing training and clinical matters.

▪ Review and update nursing SOPs, conduct training, and competency assessments for nursing staff.

▪ Act as committee member in various committees, including ACP Committee and Infection Control Committee.

Vice Director of Nursing and Health Management Department

Tai Kang Community Aged Care
2014.10 - 2016.05

▪ Lead the establishment and development of care standards, systems, policies, and procedures.

▪ Manage and develop training and auditing for aged care community staff.

▪ Provide advice and suggestions for aged care facility designation and operation planning.

Assistant Director of Nursing

Yong Tai Vcanlan Aged Care Group
2012.10 - 2014.09

▪ Establish and develop care standards, systems, policies, and procedures

▪ Recruit, manage and train nursing home staff.

▪ Act as a resource person in facility designation and operation planning and management.

Assistant Director of Nursing

General's Garden (Jiang Fu Zhuang Yuan) Aged Care Beijing Ltd
2010.10 - 2012.09

▪ Assist in nursing management and staff training programs.

▪ Develop policies and update nursing SOPs.

▪ Lead incident reviews and continuous quality improvement of resident care


Additional roles:

- Project Manager (Nov 2011-Jun 2012)

▪ Coordinated the development of the research and education centre through collaboration with Tsinghua University.

▪ Played a key role in the development of community care services.

-Service Manager (Nov 2011-Jun 2012)

▪ Led and supervised nursing management and staff training programs.

▪ Took charge of ensuring high service quality among nursing home staff.

Clinical Database Specialist

Department of Cardio-thoracic-Vascular Surgery (CTVS Department), NATIONAL UNIVERSITY HOSPITAL (NUH)
2009.07 - 2010.04

▪ Support CTVS team in data acquisition and maintaining duties.

▪ Monitor and analyse charging process and issues in CTVS surgeries.

Clinical Instructor/Senior Staff Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
2006.05 - 2009.06

▪ Provide guidance, supervision, and training to preceptors, junior nurses, nursing students, and new staff.

▪ Act in various roles including Infection Control Liaison Nurse and wound and stoma care champion.

Preceptor/Registered Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
2004.04 - 2006.05

▪ Collaborate with healthcare staff in patient care delivery.

▪ Precept new staff and coach junior staff to improve nursing skills.

Registered Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
2003.05 - 2004.03

▪ Specialized in various surgical disciplines and deliver safe and competent patient care.

Education

Master of Science Applied in Gerontology -

Nanyang Technological University (NTU, Singapore)
2020.07 - 2022.05

Bachelor of Health Science (Nursing) - undefined

University of Sydney, Australia
2005.01 - 2007.05

Diploma in Nursing - undefined

Nan Yang Polytechnic, Singapore
2000.07 - 2003.05

Skills

  • Strategic Planning

  • Effective Communication

  • Analytical Thinking

  • Task Prioritization

  • Staff Management

  • Team Collaboration

  • Problem-Solving

  • Team Leadership

  • Process Improvement

  • Decision-Making

  • Recruitment and hiring

  • Training and Development

  • Negotiation and Conflict Resolution

  • Project Management

Awards

  • Community Care Excellence Award - Individual (Silver) , AIC, Singapore (2022)
  • Community Care Manpower Development Award (CCMDA), AIC, Singapore (2020)
  • Nurses' Merit Award - MOH, Singapore (2020)
  • Continence Management project awarded with Best Team, Intermediate & Long-Term Care, Clinical Practice Improvement,Singapore Health Quality Service Awards (SHQSA) (2020)
  • Continence Management project awarded with Team Award,Clinical Quality Improvement,Community Care Excellence Awards (CCEA) (2020)
  • Singapore Health Quality Service Awards- Individual Gold - Singhealth, Singapore (2020)
  • Service Excellence,NTUC Health (2018)
  • Service Excellence,NTUC Health (2017)
  • Long Service Award - NUH, Singapore (2009)
  • Excellence Service Award (Silver) - NUH, Singapore (2006)

Personal Information

  • Date of Birth: 06/02/1978
  • Nationality: Singaporean
  • Marital Status: Married

Software

Microsoft Words, Excel and PowerPoints

Google Drive/ Sheet/ Doc/Slides

Looker Studio

Certification

Certificate of Implement Namaste Care, Dementia Singapore Ltd

Hobbies

Listening to music, reading, badminton, jogging

Timeline

Certificate of Implement Namaste Care, Dementia Singapore Ltd

2022-11

Certificate of Implementing the Eden Alternatives, Eden In Oz & NZ - 2022

2022-11

Certificate of Future Leaders Programme, NUS, Singapore - 2022

2022-10

Certificate of IMPACT Leadership, SMU, AIC, Singapore - 2022

2022-08

Certificate of G-RACE Advanced Mental Health Workshop , G-RACE, NUH, Singapore - 2022

2022-05

Assistant Director, Nursing

NTUC Health Nursing Homes
2021.09 - Current

Master of Science Applied in Gerontology -

Nanyang Technological University (NTU, Singapore)
2020.07 - 2022.05

Senior Nurse Clinician, Nursing Department

NTUC Health Nursing Home (Jurong West)
2019.04 - 2021.08

Mental Health First Aid Older Person

2019-03

Infection Prevention & Control Training Program- Level 3

2019-02

End-of-Life Nursing Education Consortium Geriatric Train the Trainer

2018-09

Certificate of Wound Management (Intermediate) Course, SLH, Singapore

2018-08

Certificate of Change Management Workshop, AIC, Singapore

2017-10

Nurse Clinician, Nursing Department

NTUC Health Nursing Home (Jurong West)
2017.04 - 2019.03

Certificate of ACP / PCC Facilitator, AIC, Singapore

2016-11

Intermediate Continence Management Course

2016-11

Nurse Clinician, Nursing Department

Bethany Methodist Nursing Home
2016.07 - 2017.03

Aged Care training program held by ABHOW ( American Aged Care Company)

2014-11

Vice Director of Nursing and Health Management Department

Tai Kang Community Aged Care
2014.10 - 2016.05

Assistant Director of Nursing

Yong Tai Vcanlan Aged Care Group
2012.10 - 2014.09

Assistant Director of Nursing

General's Garden (Jiang Fu Zhuang Yuan) Aged Care Beijing Ltd
2010.10 - 2012.09

7 Habits of Highly Effective People, Signature Programme, NUHS, Singapore

2010-08

Certificate of Completion Fourth Asian cardiothoracic surgical Update courses

2009-11

Clinical Database Specialist

Department of Cardio-thoracic-Vascular Surgery (CTVS Department), NATIONAL UNIVERSITY HOSPITAL (NUH)
2009.07 - 2010.04

Certificate of Completion NUH-WAY, NUH, Singapore

2008-02

Certificate of Resolving Conflict, NUH, Singaporelinical Educator Course, NUH, Singapore

2006-07

Clinical Instructor/Senior Staff Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
2006.05 - 2009.06

Clinical Educator's Course, NUH

2006-05

Bachelor of Health Science (Nursing) - undefined

University of Sydney, Australia
2005.01 - 2007.05

Preceptor/Registered Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
2004.04 - 2006.05

Registered Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
2003.05 - 2004.03

Diploma in Nursing - undefined

Nan Yang Polytechnic, Singapore
2000.07 - 2003.05
PANG LINGXIAAssistant Director, Nursing