Summary
Overview
Work History
Education
Skills
Awards
Personal Information
Software
Certification
Hobbies
Timeline
Generic
PANG LINGXIA

PANG LINGXIA

Assistant Director, Nursing

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

As a nursing professional with over 20 year's personal experience in healthcare, passionate in providing person centered care for the individuals. Have 13 years working experience in the Aged Care (Elderly Care) Industry and 7 years as health care professional in acute hospital Singapore.

Have been enjoying teaching, coaching and developing others. Being a fast learner and team builder, possess excellent interpersonal skills with an open mind, willing to take on challenges while at the same time remaining approachable and open to constructive feedback.

Overview

21
21
years of professional experience
7
7
years of post-secondary education
18
18
Certifications
2
2
Languages

Work History

Assistant Director, Nursing

NTUC Health Nursing Homes
09.2021 - Current

▪ Coordinate overall nursing care and services across 6 nursing homes (1721 beds).

▪ Assess, plan, implement, and evaluate nursing standards and services.

▪ Establish and nursing service policies and procedures.

▪ Recruit and hire nursing team members for 6 nursing homes.

Senior Nurse Clinician, Nursing Department

NTUC Health Nursing Home (Jurong West)
04.2019 - 08.2021

▪ Serve as resource person in education/nursing training and clinical matters across 3 nursing homes.

▪ Review and update nursing SOPs, conduct training, and competency assessments for nursing staff.

▪ Direct and facilitate staff development and skills upgrading.

▪ Lead Clinical Quality Improvement across 3 centers of NTUC Health Nursing Home.

▪ Committee member of the Pressure Injury Prevention Committee led by St Luke's Hospital.

Nurse Clinician, Nursing Department

NTUC Health Nursing Home (Jurong West)
04.2017 - 03.2019

▪ Serve as resource person in education/nursing training and clinical matters.

▪ Review and update nursing SOPs, conduct training, and competency assessments for nursing staff.

▪ Lead the Continence Management program and Wound Management.

▪ Function as Nurse Manager and Nurse Clinician concurrently.

Nurse Clinician, Nursing Department

Bethany Methodist Nursing Home
07.2016 - 03.2017

▪ Serve as a resource person in education/nursing training and clinical matters.

▪ Review and update nursing SOPs, conduct training, and competency assessments for nursing staff.

▪ Act as committee member in various committees, including ACP Committee and Infection Control Committee.

Vice Director of Nursing and Health Management Department

Tai Kang Community Aged Care
10.2014 - 05.2016

▪ Lead the establishment and development of care standards, systems, policies, and procedures.

▪ Manage and develop training and auditing for aged care community staff.

▪ Provide advice and suggestions for aged care facility designation and operation planning.

Assistant Director of Nursing

Yong Tai Vcanlan Aged Care Group
10.2012 - 09.2014

▪ Establish and develop care standards, systems, policies, and procedures

▪ Recruit, manage and train nursing home staff.

▪ Act as a resource person in facility designation and operation planning and management.

Assistant Director of Nursing

General's Garden (Jiang Fu Zhuang Yuan) Aged Care Beijing Ltd
10.2010 - 09.2012

▪ Assist in nursing management and staff training programs.

▪ Develop policies and update nursing SOPs.

▪ Lead incident reviews and continuous quality improvement of resident care


Additional roles:

- Project Manager (Nov 2011-Jun 2012)

▪ Coordinated the development of the research and education centre through collaboration with Tsinghua University.

▪ Played a key role in the development of community care services.

-Service Manager (Nov 2011-Jun 2012)

▪ Led and supervised nursing management and staff training programs.

▪ Took charge of ensuring high service quality among nursing home staff.

Clinical Database Specialist

Department of Cardio-thoracic-Vascular Surgery (CTVS Department), NATIONAL UNIVERSITY HOSPITAL (NUH)
07.2009 - 04.2010

▪ Support CTVS team in data acquisition and maintaining duties.

▪ Monitor and analyse charging process and issues in CTVS surgeries.

Clinical Instructor/Senior Staff Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
05.2006 - 06.2009

▪ Provide guidance, supervision, and training to preceptors, junior nurses, nursing students, and new staff.

▪ Act in various roles including Infection Control Liaison Nurse and wound and stoma care champion.

Preceptor/Registered Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
04.2004 - 05.2006

▪ Collaborate with healthcare staff in patient care delivery.

▪ Precept new staff and coach junior staff to improve nursing skills.

Registered Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
05.2003 - 03.2004

▪ Specialized in various surgical disciplines and deliver safe and competent patient care.

Education

Master of Science Applied in Gerontology -

Nanyang Technological University (NTU, Singapore)
07.2020 - 05.2022

Bachelor of Health Science (Nursing) - undefined

University of Sydney, Australia
01.2005 - 05.2007

Diploma in Nursing - undefined

Nan Yang Polytechnic, Singapore
07.2000 - 05.2003

Skills

  • Strategic Planning

  • Effective Communication

  • Analytical Thinking

  • Task Prioritization

  • Staff Management

  • Team Collaboration

  • Problem-Solving

  • Team Leadership

  • Process Improvement

  • Decision-Making

  • Recruitment and hiring

  • Training and Development

  • Negotiation and Conflict Resolution

  • Project Management

Awards

  • Community Care Excellence Award - Individual (Silver) , AIC, Singapore (2022)
  • Community Care Manpower Development Award (CCMDA), AIC, Singapore (2020)
  • Nurses' Merit Award - MOH, Singapore (2020)
  • Continence Management project awarded with Best Team, Intermediate & Long-Term Care, Clinical Practice Improvement,Singapore Health Quality Service Awards (SHQSA) (2020)
  • Continence Management project awarded with Team Award,Clinical Quality Improvement,Community Care Excellence Awards (CCEA) (2020)
  • Singapore Health Quality Service Awards- Individual Gold - Singhealth, Singapore (2020)
  • Service Excellence,NTUC Health (2018)
  • Service Excellence,NTUC Health (2017)
  • Long Service Award - NUH, Singapore (2009)
  • Excellence Service Award (Silver) - NUH, Singapore (2006)

Personal Information

  • Date of Birth: 06/02/1978
  • Nationality: Singaporean
  • Marital Status: Married

Software

Microsoft Words, Excel and PowerPoints

Google Drive/ Sheet/ Doc/Slides

Looker Studio

Certification

Certificate of Implement Namaste Care, Dementia Singapore Ltd

Hobbies

Listening to music, reading, badminton, jogging

Timeline

Certificate of Implement Namaste Care, Dementia Singapore Ltd

11-2022

Certificate of Implementing the Eden Alternatives, Eden In Oz & NZ - 2022

11-2022

Certificate of Future Leaders Programme, NUS, Singapore - 2022

10-2022

Certificate of IMPACT Leadership, SMU, AIC, Singapore - 2022

08-2022

Certificate of G-RACE Advanced Mental Health Workshop , G-RACE, NUH, Singapore - 2022

05-2022

Assistant Director, Nursing

NTUC Health Nursing Homes
09.2021 - Current

Master of Science Applied in Gerontology -

Nanyang Technological University (NTU, Singapore)
07.2020 - 05.2022

Senior Nurse Clinician, Nursing Department

NTUC Health Nursing Home (Jurong West)
04.2019 - 08.2021

Mental Health First Aid Older Person

03-2019

Infection Prevention & Control Training Program- Level 3

02-2019

End-of-Life Nursing Education Consortium Geriatric Train the Trainer

09-2018

Certificate of Wound Management (Intermediate) Course, SLH, Singapore

08-2018

Certificate of Change Management Workshop, AIC, Singapore

10-2017

Nurse Clinician, Nursing Department

NTUC Health Nursing Home (Jurong West)
04.2017 - 03.2019

Certificate of ACP / PCC Facilitator, AIC, Singapore

11-2016

Intermediate Continence Management Course

11-2016

Nurse Clinician, Nursing Department

Bethany Methodist Nursing Home
07.2016 - 03.2017

Aged Care training program held by ABHOW ( American Aged Care Company)

11-2014

Vice Director of Nursing and Health Management Department

Tai Kang Community Aged Care
10.2014 - 05.2016

Assistant Director of Nursing

Yong Tai Vcanlan Aged Care Group
10.2012 - 09.2014

Assistant Director of Nursing

General's Garden (Jiang Fu Zhuang Yuan) Aged Care Beijing Ltd
10.2010 - 09.2012

7 Habits of Highly Effective People, Signature Programme, NUHS, Singapore

08-2010

Certificate of Completion Fourth Asian cardiothoracic surgical Update courses

11-2009

Clinical Database Specialist

Department of Cardio-thoracic-Vascular Surgery (CTVS Department), NATIONAL UNIVERSITY HOSPITAL (NUH)
07.2009 - 04.2010

Certificate of Completion NUH-WAY, NUH, Singapore

02-2008

Certificate of Resolving Conflict, NUH, Singaporelinical Educator Course, NUH, Singapore

07-2006

Clinical Instructor/Senior Staff Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
05.2006 - 06.2009

Clinical Educator's Course, NUH

05-2006

Bachelor of Health Science (Nursing) - undefined

University of Sydney, Australia
01.2005 - 05.2007

Preceptor/Registered Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
04.2004 - 05.2006

Registered Nurse, Surgical Ward

NATIONAL UNIVERSITY HOSPITAL (NUH)
05.2003 - 03.2004

Diploma in Nursing - undefined

Nan Yang Polytechnic, Singapore
07.2000 - 05.2003
PANG LINGXIAAssistant Director, Nursing