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Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
As a nursing professional with over 20 year's personal experience in healthcare, passionate in providing person centered care for the individuals. Have 13 years working experience in the Aged Care (Elderly Care) Industry and 7 years as health care professional in acute hospital Singapore.
Have been enjoying teaching, coaching and developing others. Being a fast learner and team builder, possess excellent interpersonal skills with an open mind, willing to take on challenges while at the same time remaining approachable and open to constructive feedback.
▪ Coordinate overall nursing care and services across 6 nursing homes (1721 beds).
▪ Assess, plan, implement, and evaluate nursing standards and services.
▪ Establish and nursing service policies and procedures.
▪ Recruit and hire nursing team members for 6 nursing homes.
▪ Serve as resource person in education/nursing training and clinical matters across 3 nursing homes.
▪ Review and update nursing SOPs, conduct training, and competency assessments for nursing staff.
▪ Direct and facilitate staff development and skills upgrading.
▪ Lead Clinical Quality Improvement across 3 centers of NTUC Health Nursing Home.
▪ Committee member of the Pressure Injury Prevention Committee led by St Luke's Hospital.
▪ Serve as resource person in education/nursing training and clinical matters.
▪ Review and update nursing SOPs, conduct training, and competency assessments for nursing staff.
▪ Lead the Continence Management program and Wound Management.
▪ Function as Nurse Manager and Nurse Clinician concurrently.
▪ Serve as a resource person in education/nursing training and clinical matters.
▪ Review and update nursing SOPs, conduct training, and competency assessments for nursing staff.
▪ Act as committee member in various committees, including ACP Committee and Infection Control Committee.
▪ Lead the establishment and development of care standards, systems, policies, and procedures.
▪ Manage and develop training and auditing for aged care community staff.
▪ Provide advice and suggestions for aged care facility designation and operation planning.
▪ Establish and develop care standards, systems, policies, and procedures
▪ Recruit, manage and train nursing home staff.
▪ Act as a resource person in facility designation and operation planning and management.
▪ Assist in nursing management and staff training programs.
▪ Develop policies and update nursing SOPs.
▪ Lead incident reviews and continuous quality improvement of resident care
Additional roles:
- Project Manager (Nov 2011-Jun 2012)
▪ Coordinated the development of the research and education centre through collaboration with Tsinghua University.
▪ Played a key role in the development of community care services.
-Service Manager (Nov 2011-Jun 2012)
▪ Led and supervised nursing management and staff training programs.
▪ Took charge of ensuring high service quality among nursing home staff.
▪ Support CTVS team in data acquisition and maintaining duties.
▪ Monitor and analyse charging process and issues in CTVS surgeries.
▪ Provide guidance, supervision, and training to preceptors, junior nurses, nursing students, and new staff.
▪ Act in various roles including Infection Control Liaison Nurse and wound and stoma care champion.
▪ Collaborate with healthcare staff in patient care delivery.
▪ Precept new staff and coach junior staff to improve nursing skills.
▪ Specialized in various surgical disciplines and deliver safe and competent patient care.
Strategic Planning
Effective Communication
Analytical Thinking
Task Prioritization
Staff Management
Team Collaboration
Problem-Solving
Team Leadership
Process Improvement
Decision-Making
Recruitment and hiring
Training and Development
Negotiation and Conflict Resolution
Project Management
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