Pamela Low
Summary
Results-driven Vice President with 17+ years of experience in global investment banking, specializing in Treasury & Cash Management, Payment Operations, and Clearing Cash Collateral. Proven track record in regional governance, risk management, and operational excellence across Asia. Adept at leading diverse teams, driving process improvements, and ensuring regulatory compliance. Currently overseeing 14 Asia branches at JP Morgan, with a strong focus on stakeholder engagement, risk mitigation, and people development.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Vice President, Wholesale Payment Operations
JP Morgan Chase
09.2019 - Current
- Lead regional governance and oversight for 14 Asia branches, ensuring compliance with global and local regulatory standards
- Drive operational excellence by implementing best practices and identifying improvement opportunities across the region
- Manage risk and control governance, including error reduction, outsourcing oversight, and branch control scorecard reporting
- Spearhead COVID-19 resiliency planning, resource allocation, and Return-to-Office strategies
- Oversee People-related initiatives, including recognition, engagement, wellness, diversity, and training programs across Asia Cash Operations
- Present monthly business updates, risk assessments, and People-related metrics to senior executives
Vice President, Listed Derivatives Clearing (Cash Collateral/Regulatory Reporting)
Morgan Stanley
07.2017 - 07.2019
- Managed escalations, audits, and regulatory reporting for Listed Derivatives across Asian markets
- Ensured compliance with firm policies, local regulations, and risk control frameworks
- Led Singapore outsourcing governance and supervisory reviews for Asia Derivatives Clearing
- Built strong relationships with internal and external stakeholders, including exchanges, brokers, and compliance teams
- Championed diversity and inclusion initiatives as a member of the Asia Ops Diversity Committee and Singapore Women’s Business Alliance
Director/Vice President, Cash Management
Morgan Stanley
11.2009 - 11.2016
- Oversaw a team of 7 in forecasting and intraday liquidity management for AP Treasury-funded currencies
- Managed funding for regulated entities and client money accounts, ensuring compliance and preventing regulatory breaches
- Conducted Risk Control Self-Assessments (RCSA) to identify gaps, review risks, and improve control robustness
- Led the migration of cash forecasting functions from Singapore to Shanghai in 2009
- Played a key role in recruitment for Summer Interns, Campus, and Lateral hires in the Shanghai office
Associate, Global Bank Services
Morgan Stanley
03.2008 - 11.2009
- Managed bank account opening/closing and supported pre-investment applications for clients
- Led migrations of internal bank account setups from Glasgow and Tokyo to Singapore
- Maintained relationships with external agent banks and key internal stakeholders
Operations Specialist, Reference Data
Credit Suisse
09.2005 - 03.2008
- Supported APAC region with product and client data setup, sanctions monitoring, and client documentation coordination
- Acted as the main point of contact between Legal, Compliance, Front Office, and clients for account setup and documentation
Senior Officer, Call Centre Division
United Overseas Bank
06.2003 - 09.2005
- Provided one-stop banking solutions for customer inquiries, loans, and investment accounts
- Handled customer complaints and feedback as a duty supervisor
Recruitment Consultant
Recruit Express Pte Ltd
07.2002 - 06.2003
- Recruited and assessed candidates for client positions, meeting monthly sales targets
Education
Bachelor of Arts (Merit) - Economics & Japanese Studies
National University of Singapore
05.2002
Skills
- Cash Management & Payment Systems
- Risk & Control Governance
- Stakeholder Management
- Process Optimization
- Leadership & Diversity
- Regulatory Compliance
Home
+65, 69120226
Mobile
+65, 97766970
Certification
CMFAS Module 5
Timeline
Vice President, Wholesale Payment Operations
JP Morgan Chase
09.2019 - Current
Vice President, Listed Derivatives Clearing (Cash Collateral/Regulatory Reporting)
Morgan Stanley
07.2017 - 07.2019
Director/Vice President, Cash Management
Morgan Stanley
11.2009 - 11.2016
Associate, Global Bank Services
Morgan Stanley
03.2008 - 11.2009
Operations Specialist, Reference Data
Credit Suisse
09.2005 - 03.2008
Senior Officer, Call Centre Division
United Overseas Bank
06.2003 - 09.2005
Recruitment Consultant
Recruit Express Pte Ltd
07.2002 - 06.2003
Bachelor of Arts (Merit) - Economics & Japanese Studies
National University of Singapore
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