Pamela Chua
Summary
A committed Paramedic with a proven history of exercising strong judgment in high-pressure situations. Skilled in patient needs assessment and critical care. Detail-oriented and compassionate with expansive knowledge of emergency medicine. Manages daily emergency, non-emergency, and administrative operations effectively and independently. Successful in encouraging team members to work efficiently and safely. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work.
Knowledgeable in materials and make complex concepts easier to understand while challenging course students to think critically. Monitor students' progress and adjust instruction as needed for them to grasp unfamiliar information readily. Familiar with different assessments and pedagogical methods to help gauge understanding and learning.
On the academic coach front, well-equipped with skills and passionate about helping students reach their academic and personal goals. Active listening to identify hidden issues and make students feel heard.
Overview
16
16
years of professional experience
Work History
Paramedic Specialist
Singapore Civil Defence Force
10.2008 - Current
- Skilled at working effectively, and collaboratively in highly stressful, time-sensitive, fast-paced environment, attending to 8 to 10 emergency calls in 12-hour shift.
- Proven ability to learn quickly and adapt to new situations. Displayed in various in-charge roles I had taken up such as logistics, audit, training, and administrative.
- Worked well in team setting, providing support and guidance for junior and senior paramedics. Train unit with continuous education from updates by higher management.
- Managed time efficiently in order to complete all tasks such as online courses or administrative within deadlines.
- Passionate about learning and committed to continual improvement. Displayed in advanced medical courses attended and taking up of instructor role.
- Strengthened communication skills through regular interactions with others as I work with higher management and junior and National Servicemen.
- Used critical thinking to break down problems, evaluate solutions and make decisions, such as in critically unstable emergency cases.
- Identified issues, analyzed information, and provided solutions to problems for unit and organisation.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
Academic Coach
Singapore University of Social Sciences
02.2021 - Current
- Collaborate with undergraduate students to provide individualised coaching focusing on academic skills and revision strategies, time and stress management, goal settings.
- Students reported increased in self-confidence in managing studies and other commitments. Resulted in better grades too.
Prehospital Trauma Life Support Instructor
Tan Tock Seng Hospital
07.2017 - Current
- Facilitate and teach NAEMT accredited pre-hospital trauma life support (PHTLS) courses to medical professionals including doctors, paramedics, outward bound instructors, army personnel, etc.
- Facilitation and teaching includes, but not limited to, scenarios testings, teaching a medical skill, presenting a lecture.
Intern
Youth For Autism, School
06.2020 - 12.2020
- Gained classroom and students' profile knowledge to supported classroom needs. For example, deescalate a building meltdown, or calling crisis helpline for help from Psychologists
- Cultivated positive relationships with administration, teaching staff, and students.
- Used visual cues and methods suitable for students with autism to monitor classrooms for safety and good behavior, guiding students in their academic.
HR Admin Assistant
Workforce Development Agency
09.2007 - 01.2008
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Answered and redirected incoming phone calls for office.
Attraction Host
Sentosa
03.2007 - 09.2007
- Deliver enjoyable experiences to guests visiting Sentosa's attractions.
- Perform crowd control, queue management, assist with guests' queries, and provide recommendation.
- Most importantly, to let the guests experience the meaning of fun and that there are much to discover and explore in the little island.
Education
Bachelor of Science - Psychology
Singapore University of Singapore (SUSS)
Singapore2021
Diploma - Biomedical Science
Ngee Ann Polytechnic
2007
No Degree - GCE O Levels
Yishun Town Secondary School
Singapore2003
Skills
- Training development
- Classroom management
- Microsoft proficiency
- Data analysis and visualisation
- Critical thinking
- Interpersonal skills
- Effective collaboration with others
Additional Information
- 2019 Long Service Award (10 Years)
- 2014 SCDF Good Service Medal
- 2011 SCDF Overseas Service Medal
- COMMUNITY ACTIVITIES/CCA 2005 - 2006
- National Youth Achievement Award, Honourary Treasurer 2005 - 2007
- Group/Student Leader, Student Union & Life Science Society 2006
- National Youth Acheivement Award, Swiss Exchange Programme
Baking, reading
Enjoys baking and modifying recipes to ingredients at hand.
Leisure reading on various topics at different seasons in life.
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Timeline
Academic Coach
Singapore University of Social Sciences
02.2021 - Current
Intern
Youth For Autism, School
06.2020 - 12.2020
Prehospital Trauma Life Support Instructor
Tan Tock Seng Hospital
07.2017 - Current
Paramedic Specialist
Singapore Civil Defence Force
10.2008 - Current
HR Admin Assistant
Workforce Development Agency
09.2007 - 01.2008
Attraction Host
Sentosa
03.2007 - 09.2007
Bachelor of Science - Psychology
Singapore University of Singapore (SUSS)
Diploma - Biomedical Science
Ngee Ann Polytechnic
No Degree - GCE O Levels
Yishun Town Secondary School
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