Paleerat Boonchum (SINGAPORE PR)
Summary
Collaborative supply chain professional with 8 years of experience, recognized for building strong partnerships and driving operational excellence through simplification, automation, and data analytics. Skilled in working closely with cross-functional teams—both internal and external—to strengthen end-to-end supply chain operations with resilient workflows, standardized SOPs, and continuous process improvement. Adept at fostering alignment across stakeholders, guiding teams in risk management and compliance, and balancing service quality with cost efficiency to deliver sustainable results.
Overview
6
6
years of professional experience
Work History
Regional Demand to Cash Senior Executive
Motul Asia Pacific
06.2024 - 07.2025
- Led end-to-end Demand-to-Cash (D2C) operations for Singapore Domestic Market, South Korea, and Mongolia, covering distributors, dealers, and direct workshop accounts.
- Oversaw full operational lifecycle, including order acquisition, processing, master data correctness, credit management, fulfillment, shipment coordination, invoicing, shipping documentation and its retention, returns, rejections, and credit/debit settlements—executed seamlessly via B2B platforms, SAP, and Dynamics 365, while ensuring strict compliance and governance.
- Directed demand forecasting on a 12-month rolling basis, partnering with Country Manager, Sale Director and Sales, Supply Planning, and Finance to align demand, supply, and operational priorities for optimal inventory and service level
- Led ASEAN BUs on SOPs and WIs - process deployment to ensure operational compliance.
- Enhanced customer and distributor engagement through robust onboarding processes, clear communication channels, and proactive updates—setting accurate expectations from purchase order to product delivery.
- Drove operational efficiency by spearheading automation initiatives, including KNIME workflow implementation for order processing, master data validation, and monthly OTIF performance tracking. - reducing manual workload and enhancing data accuracy. Reduced FTE by 65%
- Served as key user (KU) for two strategic projects—Demand Forecast Machine Learning Tool and Dynamics 365—actively contributing from design and development through testing, deployment, and go-live.
Regional Senior Customer Service and Logistic Exec
Motul Asia Pacfic
04.2024 - 06.2024
- Managed end-to-end Order-to-Cash operations for regional accounts (affiliates and direct customers), overseeing the full process from order
Acquisition, to logistics arrangements via B2B platforms, SAP ECC6, and freight booking systems. - Handled operational challenges including shipment delays, backorder
management, claims, and issue resolution—ensuring orders were delivered on time and in full (OTIF). - Led account management and stakeholder communication, keeping
external partners (3PLs, warehouses, customers) and internal teams (Sales Director, Sales, Supply Chain Managers) fully informed through structured trackers covering order status, shipment deliveries, backorders, vessel delays, and supply availability.
Customer Intelligence Analyst
Procter & Gamble Co
06.2021 - 10.2022
- Managed end-to-end Order to Cash for Thailand and Myanmar, covering distributors and modern retail.
- Acted as an escalation point between operations and distribution teams, ensuring accurate order processing; sales order, and rejection and return orders, delivery, and timely payments and led daily meetings with internal stakes holders. SAP SD and FI Module
- Served as the crucial link for account receivables, guaranteeing timely payments and resolving Order to Cash challenges; credit limit exceeded.
- Leveraged data analysis on monthly basis on case fill rates, reduce rejection and return orders, overdue invoices, DSO and unearned cash discounts to drive insightful initiatives and implement algorithms for touchless operations across the supply chain network.
- Reduced FTE via automation and process simplification - 58%
- Ensured processes owned (SOPs and WIs) are kept up to date, improved, shared across and onboarded new hires for the same department and counterparts of different departments.
International Trade Operations Analyst
Procter & Gamble Co
05.2019 - 05.2021
- Supervised international cross border activities for Thailand, Myanmar and Laos; operations, compliance, and governance while managing both 3PL and 4PL vendors, handling movement of 9,000 containers/pa - 40 trade lanes, consisting of Raw Materials, Packaging Materials, Finished Goods, Inter-plant transfer of machinery through all modes; Sea, Air, and Land.
- Initiated and led cost saving projects such as vehicle fill rate improvement and import shipment's vessel schedule for cost avoidance on detention and demurrage of USD100K/p.a
- Played part in global projects as market key user on transportation management system (TMS) from technical planning phase to complete and accurate data maintenance, testing phrase, managing and educating stakeholders and go-live successfully.
- Oversaw Duty Drawback under section 19 BIS for re-export of finished goods locally produced in Thailand and duty refund for importation and exportation to and from Thailand, attended meetings held by Thai customs department for opportunity of being pilot company for Electronic Duty Drawback.- combined total of USD3.4millions/p.a
- In charge of monthly and quarterly KPIs reviews, driving process improvements and cost-saving initiatives for both importing and exporting activities.
- SAP and TMS Market KU
Education
BBA - Logistics And Supply Chain Management
Curtin University Singapore
07-2017
Skills
- Operations management
- Report preparation
- Cross-functional team coordination
- English: Fluent and Thai: Native
- SAP - SD, LE, MM, FI Module
- KNIME Analytic and PowerBI
Timeline
Regional Demand to Cash Senior Executive
Motul Asia Pacific
06.2024 - 07.2025
Regional Senior Customer Service and Logistic Exec
Motul Asia Pacfic
04.2024 - 06.2024
Customer Intelligence Analyst
Procter & Gamble Co
06.2021 - 10.2022
International Trade Operations Analyst
Procter & Gamble Co
05.2019 - 05.2021
BBA - Logistics And Supply Chain Management
Curtin University Singapore
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