19+ years in Program/Project Management, Solution Architecture, and Business Development. Expertise in Data & AI strategies, optimizing business processes, and application integration. Proven success designing scalable, efficient architectures. Managed $100M+ revenue programs, with 200+ resources and multiple partners. Strong track record in presales, solution design, and delivery in Analytics & AI. Skilled in building high-performance teams, developing talent, and enhancing business processes.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Project Director, Data Engineering and AI
NCS
04.2024 - Current
Oversee the implementation of the ITE Data Lake using Databricks, Azure Data Factory (ADF) for data processing and integration to web app modules
Manage resources and coordinate with cross-functional teams to ensure timely delivery of project milestones
Identify potential risks and execute mitigation strategies to keep the project on track
Project Director/QAL Lead, Data Engineering and AI
NCS
10.2024 - Current
Lead end-to-end delivery of the LTA AI/ML project, implementing Azure Document Intelligence, Deregistration, and VITAS modules for automated document processing
Coordinate with stakeholders (LTA teams, vendors) to define requirements, manage expectations, and provide regular project updates
Oversee risk management, resolve issues, and ensure the quality, accuracy, scalability, and compliance of AI/ML models within the Azure environment
Project Director, Data Engineering and AI
NCS
09.2024 - Current
Lead the implementation and onboarding of new source systems for MOH policy-based users, ensuring seamless integration
Oversee the maintenance of the MOH MCDR system, ensuring timely updates, issue resolution, and alignment with evolving healthcare data requirements
Manage Informatica and Spark-based pipelines for big data acquisition and processing (terabytes of data) on Cloudera/Hive platforms
Ensure compliance with regulatory requirements, providing regular progress updates and detailed reports to senior leadership
Project Director, Data Engineering and AI
NCS
04.2024 - Current
Manage the ongoing maintenance and optimization of Talend pipelines, ensuring smooth ETL processes and reliable data flow into the Data Lake
Lead the timely resolution of issues related to Tableau and Talend, minimizing disruptions and ensuring consistent data availability
Coordinate with technical teams to ensure regular updates and improvements to both Tableau visualizations and Talend pipelines
Oversee data quality checks to ensure the integrity of the data in the Data Lake and its presentation in Tableau
Project Director/Lead Project Manager
NCS
01.2018 - 03.2024
Managed project stakeholder, vendor, and financial management for projects exceeding $100M, ensuring scope, quality, time, and budget compliance with strict governance
Implemented embedded analytics for public service officers, enabling real-time decision-making using strategic analytics and trend analysis
Implemented Agile methodologies, improving project delivery speed and flexibility, resulting in increased stakeholder satisfaction and project success
Collaborated with business stakeholders to gather requirements, define project scope, and develop solution designs meeting business needs
Managed cross-functional teams, providing leadership and guidance to ensure on-time, within-budget project completion
Lead Project Manager
NCS
01.2018 - 03.2019
Led the planning, execution, and successful implementation of SAP BPC, BI, and BO
Implemented SAP BPC, BI, and BO solutions including system configuration, data modeling, and report development
Automated several finance processes avoiding manual interventions
Collaborated with business stakeholders to gather requirements, define project scope, and develop solution designs that meet business needs using Justperform tools
Managed cross-functional project teams, providing leadership, direction, and support to ensure project success
Solution Architect
NCS
07.2016 - 12.2017
Led end-to-end solution design for applications and analytical modules, including operational coordination for SPF
Designed and implemented Operational Analytics and Historical Data Warehouse for real-time and batch reporting on HANA platform
Managed a team of HANA and BW/BI consultants, ensuring successful delivery of requirements for the Singapore Police Force
Contributed to the development of best practices and methodologies for SAP Analytics solution implementation and support
Acted as a subject-matter expert, providing guidance and support to project teams and junior consultants
Lead Project Manager
NCS
11.2015 - 12.2016
Led SAP BI reporting implementation, aligning with business needs and project goals
Developed project plans with resources, timelines, and risk strategies using Waterfall methodology
Specialized in data modeling, dashboard design, and report development
Delivered 50+ reports using SAP BusinessObjects and other visualization tools
Ensured on-time delivery and budget compliance, monitoring project KPIs
Lead Project Manager
NCS
10.2014 - 09.2015
Led SAP BODS and BI upgrade projects, ensuring alignment with business goals and objectives
Managed cross-functional teams and external vendors, fostering collaboration and clear communication
Provided expertise in data integration, data warehousing, and reporting using SAP BODS and BI solutions
Designed and implemented BI solutions with SAP BODS, SAP BW, and SAP BusinessObjects to meet client requirements
Lead Project Manager
NCS
06.2013 - 07.2014
Led cross-functional teams in delivering projects on time and within budget, ensuring successful outcomes
Designed data models and developed reports for betting duties and interfaces to government
Managed complex PI interfaces, project budgets, and resource utilization
Facilitated communication across teams and stakeholders, achieving high customer satisfaction and early milestone completion
ERP Development Lead
SCS Computer Systems Pte. Ltd
01.2012 - 05.2013
Led a team of analysts in developing analytics solutions for SAP FI and Plant Maintenance modules
Conducted feasibility studies, prototype development, and sizing assessments for the project
Analyzed financial data to identify trends, anomalies, and cost-saving opportunities
Collaborated with teams to develop predictive maintenance models, reducing equipment downtime
Senior Consultant
SCS Computer Systems Pte. Ltd
09.2011 - 12.2011
Led implementation of analytics reporting for purchasing workflows (PO, Requisition, Contracts)
Developed real-time dashboards and reports to track document release statuses and SLA performance
Use data analytics to identify trends, optimize workflows, and improve decision-making
Provided actionable insights through analytics to enhance process efficiency and reduce delays
Track Lead
SCS Computer Systems Pte. Ltd
07.2007 - 09.2011
Managed the technical team to resolve issues within set timelines
Provided operational support to users and ensured system functionality
Delivered technical expertise to solve critical programming issues in production
Designed and implemented data models and reporting frameworks for business insights
Optimized data processing and reporting workflows across multiple SAP modules
Research Associate
Intellisys, Centre of Singapore Technologies Engineering
09.2004 - 05.2007
Conducted R&D for intrusion detection applications
Designed new protocol architecture, procedures, and intrusion detection algorithms
Education
Master of Science - undefined
Nanyang Technological University
01.2004 - 12.2004
Bachelor of Engineering - undefined
Madurai Kamaraj University
01.2002 - 12.2002
Skills
Program/Project Management
undefined
Accomplishments
Awarded 'NCS Making IT Happen' award as an Outstanding Consultant by NCS
Developed real-time dashboards and reports to track document release statuses and SLA performance.
Used data analytics to identify trends, optimize workflows, and improve decision-making.
Provided actionable insights through analytics to enhance process efficiency and reduce delays.
Summary
19, Program/Project Management, Solution Architecture, Business Development, Data & AI strategies, Optimizing business processes, Application integration, Managed $100M+ revenue programs, Led teams of 200+ resources, Strong track record in presales, solution design, and delivery in Analytics & AI
Timeline
Project Director/QAL Lead, Data Engineering and AI
NCS
10.2024 - Current
Project Director, Data Engineering and AI
NCS
09.2024 - Current
Project Director, Data Engineering and AI
NCS
04.2024 - Current
Project Director, Data Engineering and AI
NCS
04.2024 - Current
Project Director/Lead Project Manager
NCS
01.2018 - 03.2024
Lead Project Manager
NCS
01.2018 - 03.2019
Solution Architect
NCS
07.2016 - 12.2017
Lead Project Manager
NCS
11.2015 - 12.2016
Lead Project Manager
NCS
10.2014 - 09.2015
Lead Project Manager
NCS
06.2013 - 07.2014
ERP Development Lead
SCS Computer Systems Pte. Ltd
01.2012 - 05.2013
Senior Consultant
SCS Computer Systems Pte. Ltd
09.2011 - 12.2011
Track Lead
SCS Computer Systems Pte. Ltd
07.2007 - 09.2011
Research Associate
Intellisys, Centre of Singapore Technologies Engineering
09.2004 - 05.2007
Master of Science - undefined
Nanyang Technological University
01.2004 - 12.2004
Bachelor of Engineering - undefined
Madurai Kamaraj University
01.2002 - 12.2002
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