Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arlene Toralde

Summary

To secure a responsible career opportunity to fully utilize my training and skills,while making a significant contribution to the success of the company.

Overview

25
25
years of professional experience

Work History

Waitress/for School Attachment Training

TANI BRISTRO/ TANDOORI
07.2022 - 10.2022
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Customer Service Associate

Executive Optical
08.2012 - 05.2014
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Delivered prompt service to prioritize customer needs.

Waitress

Chicken Etcetera
05.1997 - 06.1999
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Inspected dishes and utensils for cleanliness.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

HOSPITALITY Management

EDUSPHERE COLLEGE of Management And Technolgy
Sam Leong Road
10.2022

Undergraduate - Bachelor of Science And Custom Administration

John B.Lacson Colege
Alijis,Bacolod City,Philipines
06.1999

Skills

  • Food Spoilage Prevention
  • Supply Restocking
  • Accurate Money Handling
  • Verbal communication
  • Excellent customer service
  • Resolve conflict, teamwork, persistence,high energy
  • Menu knowledge
  • Register operation

Timeline

Waitress/for School Attachment Training

TANI BRISTRO/ TANDOORI
07.2022 - 10.2022

Customer Service Associate

Executive Optical
08.2012 - 05.2014

Waitress

Chicken Etcetera
05.1997 - 06.1999

HOSPITALITY Management

EDUSPHERE COLLEGE of Management And Technolgy

Undergraduate - Bachelor of Science And Custom Administration

John B.Lacson Colege
Arlene Toralde