Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Oza Fitriah Binte Omar

Summary

Dynamic professional with a proven track record in customer service and kitchen operations, notably at TSA Service. Skilled in maintaining hygienic standards and enhancing customer satisfaction. Holds a Food and Hygiene Certificate and excels in workforce skills. Demonstrated ability to adapt and thrive in varied work cultures, aiming for continuous improvement and operational excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Kitchen Assistant

TSA Service
09.2019 - 11.2019

- Managed sanitation of dishware effectively.

- Performed end-of-day closing procedures effectively.

- Ensured hygienic standards by performing routine kitchen cleaning such as mopping and sweeping.


Reason For Leaving:

- Non-Leave, fulfilled all contractual obligations consistently.

Customer Service Assistant

P-Serv PTE LTD
04.2015 - 12.2017

- Ensured accuracy and validity of road tax documentation.

- Facilitated sales of autopass card consistently.

- Managed front desk operations effectively.

- Managed data entry tasks.


Reason for leaving:

- Responsible for managing father's healthcare needs.

Stocker

Capita PTE LTD
10.2014 - 12.2014

- Performed frequent audits of stock levels.

- Ensure correctness of quantities and item states.

- Removed inventory from storage.

- Monitored and documented stock levels to maintain inventory records.

- Organized items systematically on racks.


Reason for leaving:

- Adapted to varied work cultures.

Service Crew Member

Mac Donald's
10.2013 - 02.2014

- Completed milkshakes and ice cream desserts for customers.

- Brewed coffee and tea and changed out drink station syrups.

- Maintained effective supply levels by monitoring and reordering food stock and dry goods.

- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

- Kept kitchen, counter and dining areas cleaned and sanitized.

- Prepared products following restaurant, health, and safety standards and procedures.


Reason For Leaving:

- Revamped workplace atmosphere to enhance efficiency.

Education

GCE N Levels -

Marsiling Secondary School
Singapore
11.2012

Primary School Leaving Examination -

Si Ling Primary School
Singapore
11.2008

Skills

    - Microsoft Word

    - Microsoft Excel

    - Power Point Slide

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Certification

- Food and Hygiene

- Genetic Computer School Productivity

- Workforce Skills and Techniques

Additional Information

Address: 2 Marsiling Drive #02-17

Nationality: Singaporean

ID: S9504320H

Date Of Birth: 9 February 1995

Email: fitriahfervour@gmail.com

Timeline

Kitchen Assistant

TSA Service
09.2019 - 11.2019

Customer Service Assistant

P-Serv PTE LTD
04.2015 - 12.2017

Stocker

Capita PTE LTD
10.2014 - 12.2014

Service Crew Member

Mac Donald's
10.2013 - 02.2014

GCE N Levels -

Marsiling Secondary School

Primary School Leaving Examination -

Si Ling Primary School
Oza Fitriah Binte Omar