Osama Assad
Senior Finance Analyst
Kuala Lumpur
Summary
Experienced Senior Finance Analyst with a strong background in billing, claims processing, and client communications across diverse sectors, including medical, automotive, and tourism industries. Known for attention to detail, a collaborative approach in multinational settings, and expertise in financial reporting and quality assurance. Skilled in Microsoft Office, billing systems, and technology, with a quick learning curve and adaptability to new environments.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Senior Finance Analyst
International SOS
09.2019 - Current
- Manage and process high-volume medical insurance claims for multiple regions, including the Middle East, Europe, UK, Ukraine, Russia, Singapore, and Hong Kong
- Ensure all claims and invoices are processed within strict deadline periods to meet compliance and client expectations, avoiding any delays
- Provide weekly reports to management detailing challenges faced during claims processing, along with proposed solutions to improve efficiency and address recurring issues
- Collaborate with international insurance providers to resolve discrepancies, expedite approvals, and ensure seamless claim settlement
- Support team members during urgent or high-volume periods to maintain smooth operations and timely claim resolution
- Generate detailed reports on claims status, billing accuracy, and account reconciliations, providing critical insights to management
- Handle sensitive medical and financial data with a high level of attention to detail across diverse entities and regions
- Consistently meet and exceed performance targets in a fast-paced, high-pressure environment, demonstrating adaptability and efficiency
Claiming and billing
Itfaq Iklemi
01.2017 - 01.2019
- Processed invoices for automotive tires and coordinated with Middle Eastern clients for smooth billing and payment processes
- Supported the finance team, managed customer inquiries, and resolved billing-related issues
- Oversaw trade negotiations and maintained key relationships with clients and suppliers in the region
Education
Bachelor of Science - Computer And Information Sciences
Limkokwing University of Creative Technology
Malaysia 04.2001 -
Skills
Claims Processing
Awards
Certificate of Recognition, International SOS, 01/01/21, Global finance Quarterly Peer to Peer Recognition Quarter 1 of 2021
Timeline
Senior Finance Analyst
International SOS
09.2019 - Current
Claiming and billing
Itfaq Iklemi
01.2017 - 01.2019
Bachelor of Science - Computer And Information Sciences
Limkokwing University of Creative Technology
04.2001 -
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