Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ong Wen Shun "Marcus"

Ong Wen Shun "Marcus"

Summary

Dynamic Cloud NOC Engineer at MINDEF, adept at enhancing network performance through proactive troubleshooting and system monitoring. Proven ability to minimize downtime while leveraging virtualization technologies. Strong analytical skills complemented by effective communication, driving successful outcomes in cloud-based infrastructure management.


Marketing professional with broad expertise in developing and implementing digital strategies that enhance brand awareness and customer engagement. Recognized for fostering collaborative team environments and delivering impactful results. Skilled in social media marketing, SEO, and analytics, valued for adaptability and reliability.



Overview

3
3
years of professional experience

Work History

Cloud NOC Engineer

MINDEF
04.2024 - Current
  • Primary Purpose: To ensure the continuous availability, performance, and security of cloud-based network services and infrastructure, minimizing downtime and proactively identifying and resolving issues.
  • Improved network performance by monitoring, troubleshooting, and resolving complex technical issues.
  • Real-time Monitoring: Continuously monitor cloud network health, performance metrics (latency, throughput, packet loss), and security events using various monitoring tools (e.g., Prometheus, Grafana)

Digital Marketing Manager

Busch & Byron PTE. LTD.
10.2023 - 03.2024

Digital Marketing Strategy & Execution

  • Develop, implement, and manage comprehensive digital marketing strategies across all channels, including SEO, SEM (PPC), social media, email marketing, content marketing, and display advertising.
  • Plan and manage digital advertising campaigns (e.g., Google Ads, Facebook Ads) to maximize ROI and achieve marketing objectives.

Website Management & Development

  • Manage content updates, landing page creation, and website enhancements using a CMS (e.g., WordPress, Shopify, Wix).
  • Knowledge of HTML, CSS, and JavaScript for minor front-end adjustments and troubleshooting.
  • Implement SEO best practices on the website to improve organic search rankings and drive traffic.

Graphic Design & Visual Content Creation

  • Design and produce engaging visual assets for all digital marketing channels, including social media graphics, website banners, email templates, infographics, display ads, and presentation slides.
  • Ensure all visual content aligns with brand guidelines and maintains a consistent, high-quality brand image.
  • Collaborate with content creators

Digital Marketing Manager

MAXI HOME FURNISHING PTE. LTD.
01.2022 - 08.2023
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
  • Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
  • Optimized content strategy across multiple channels to support search engine rankings, brand recognition, and user engagement goals.
  • Analyzed competitor activity in the marketplace to inform adjustments in positioning, messaging, and promotional strategies.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
  • Boosted brand awareness through the creation of engaging social media campaigns.

Education

No Degree - Nitec in Technology

Institute of Technical Education
ITE College West
06-2023

Skills

  • System monitoring
  • Virtualization technologies
  • Load balancing
  • Network troubleshooting

Timeline

Cloud NOC Engineer

MINDEF
04.2024 - Current

Digital Marketing Manager

Busch & Byron PTE. LTD.
10.2023 - 03.2024

Digital Marketing Manager

MAXI HOME FURNISHING PTE. LTD.
01.2022 - 08.2023

No Degree - Nitec in Technology

Institute of Technical Education
Ong Wen Shun "Marcus"