Ong Tin Tat
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Sales Associate (Part-Time)
Car4mation Pte Ltd
01.2024 - 05.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate vehicles based on their needs.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Negotiated sales successfully, securing favorable terms for both seller and buyer.
- Educated customers on vehicles features, benefits, pricing options, warranties and financing options.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Auxillary Police
Aetos Security Management
01.2022 - 01.2024
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
- Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Provided backup support for police officers on duty, increasing their efficiency in responding to emergencies.
- Conducted security checks at various locations, deterring potential criminal activities and safeguarding the community.
- Participated in ongoing training sessions, enhancing personal skills and knowledge relevant to auxiliary policing duties.
- Conducted searches of individuals, vehicles and premises.
National Service
MINDEF
11.2018 - 11.2020
- 3rd Guuards
- GPMG Operator
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Banquet Waiter
Sheraton Towers Singapore
01.2017 - 10.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guests' needs.
- Delivered exceptional dining experiences for guests through expert knowledge of menu offerings and wine pairings.
- Contributed to successful events by setting up tables, buffets, and beverage stations according to established standards.
- Maintained clean and organized dining areas throughout events, ensuring an enjoyable experience for all attendees.
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Expedited food service by efficiently communicating with kitchen staff regarding special dietary requests or modifications.
- Maintained flexible work schedule to meet event needs.
Education
GCE (N) Level -
Naval Base Secondary School
12.2015
PSLE -
Jiemin Primary School
12.2011
Skills
- Teamwork
- Independent in completing tasks at work
- Positive working attitude
- Good organizational skills to ensure tasks are done in an orderly manner
- Able to multi-task
- Flexible and adaptable to changing environments
- Good communication skills with work mates
- Able to pick up new things efficiently
Military Service
national SERVICE, 2018-2020, 3rd Guards Battalion, GPMG Operator
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Sales Associate (Part-Time)
Car4mation Pte Ltd
01.2024 - 05.2024
Auxillary Police
Aetos Security Management
01.2022 - 01.2024
National Service
MINDEF
11.2018 - 11.2020
Banquet Waiter
Sheraton Towers Singapore
01.2017 - 10.2018
GCE (N) Level -
Naval Base Secondary School
PSLE -
Jiemin Primary School
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