Ong Po Fan
Summary
Passionate and driven, fueled by unwavering dedication to achieving success. Strong sense of purpose, motivated to excel in every endeavor. Committed to continuous improvement and self-discipline, staying focused and persevering through challenges. Combining passion with discipline, able to initiate and complete projects, exceeding goals.
Overview
9
9
years of professional experience
Work History
Fitness Manager
Fitness First Singapore
05.2024 - Current
- Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
Fitness Team Leader
Fitness First Singapore
02.2023 - 05.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Personal trainer
Fitness first
07.2021 - 02.2023
- Job scopes includes doing sales ranging from $700-$6000 each time, training clients, administrative work and also attending to membersʼ enquiries
Retail assistant
Hugo Boss
04.2019 - 07.2019
- Job scope includes serving customers, attending customers ʼ enquiries, promote products and also checking the inventory
Retail assistant
Blackbarrett by Neil Barrett
12.2017 - 03.2018
- Job scope includes serving customers, attending customers ʼ enquiries, promote products and also checking the inventory
Customer Service
Celebrity Fitness
11.2015 - 07.2017
- Job scope includes registering new members, attending membersʼ enquiries, handling phone calls and also checking the inventory
Education
Diploma - Electronics Engineering
Temasek Polytechnic
04.2019
Skills
- Ability to work as a team
- Microsoft words
- Microsoft PowerPoint
- C programming
- Customer service and communication
- Sales
- Personal training foundation
- Company standards enforcement
- Team Collaboration
- Effective Communication
- Verbal and written communication
- Client Relations
- Scheduling Management
- Employee performance assessment
- Recruiting and interviewing
- Facility Management
- Sales management
- Facility Maintenance
- Performance Analysis
- Program Development
- Staff advancement measures
- Meeting participation
- Membership Sales
- Fitness Assessments
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Class Management
- Task Prioritization
- Interpersonal Skills
- Self Motivation
- Analytical Thinking
- Goal Setting
- Professionalism
- Interpersonal Communication
- Time management abilities
- Continuous Improvement
Languages
Chinese
English
Personal Information
- Place of Birth: Singapore
- Date of Birth: 10/08/1999
- Gender: Male
- Nationality: Singapore
- Marital Status: Single
Hobbies and Interests
Powerlifting
Muay Thai
Boxing
CrossFit
Olympic Weightlifting
Timeline
Fitness Manager
Fitness First Singapore
05.2024 - Current
Fitness Team Leader
Fitness First Singapore
02.2023 - 05.2024
Personal trainer
Fitness first
07.2021 - 02.2023
Retail assistant
Hugo Boss
04.2019 - 07.2019
Retail assistant
Blackbarrett by Neil Barrett
12.2017 - 03.2018
Customer Service
Celebrity Fitness
11.2015 - 07.2017
Diploma - Electronics Engineering
Temasek Polytechnic