Ong Bee Heng
Summary
- Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
- Adept at analyzing data to identify trends and developing strategies to improve efficiency.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Trading Representative
UOB Kay Hian Pte Ltd
2006.02 - Current
- Executed customers' orders in securities, exchange-traded derivatives, and collective investment schemes across Singapore, Hong Kong, and U.S Stock markets
- Conducted due diligence to identify customer risk profiles, controlled credit risk assessment, and maintained default rate below 1%
- Developed and implemented trading strategies using technical and fundamental analysis, increasing sales revenue by 30%
- Engaged by Singapore Stock Exchange to conduct training for retail investors, successfully training over 500 individuals to date.
- Increased customer satisfaction by addressing and resolving complaints in timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
- Delivered presentations at industry events, showcasing company offerings and demonstrating subject matter expertise to enhance credibility and generate new business opportunities.
Member of Technical Staff
DSO National Laboratories
2000.07 - 2005.12
- Coordinated and completed large-scale project two months ahead of schedule, earning certificate of recognition
- Researched and implemented advanced signal processing algorithms for communication systems
- Designed, developed, and validated mixed-signal analog-digital electronics for data acquisition, achieving error tolerance of less than 1%
- Led coordination in data acquisition, system analysis, design, prototyping, and integration
- Demonstrated capabilities of communication systems both in lab and in field, realizing robust solutions.
- Developed innovative solutions to complex technical problems, improving overall efficiency and productivity of team.
- Delivered successful projects under tight deadlines while maintaining excellent communication with stakeholders throughout process.
- Established effective troubleshooting techniques for faster issue resolution and minimized downtime during critical system failures.
- Increased system functionality by researching emerging technologies and integrating cutting-edge solutions into existing platforms.
Education
Diploma in Wealth Management -
Asian Centre For Professional Excellence
Singapore10.2005
Bachelor of Engineering (Hons) - Electrical and Electronics Engineering
Nanyang Technological University
Singapore05.2000
Skills
- Problem Solving
- Data Analytics and Visualization with Excel, python, power BI and Tableau
- Client Relationship Management
- Training Development
- Structured Query Language (SQL)
- Market Research
- Market intelligence
- Lead prospecting
Professional Programs And Certifications
- Making Business Decisions with Google Analytics, FirstCom Academy, 10/01/23, Website Data Analysis & Interpretation, Goal Tracking & Campaign Effectiveness Measurement: Set up campaign tracking and analyze campaign-specific metrics., Data-Driven Decision Making: Generate comprehensive reports using Google Analytics 4 to aid in data-driven decision making.
- Business & Data Analytics Program (Data Analyst Track), BCG RISE Academy, 02/27/23 to 07/31/23, Built foundations in digital and business essentials through structured problem-solving and case development., Developed expertise in data preparation, analytics, visualization, and machine learning essentials., Gained proficiency in tools like Excel, SQL, Power BI, Tableau, and Python., Applied learning in a Capstone project to solve a real business problem., Completed the program with distinction., Distinction in Tableau, Python, and Machine Learning Projects
- SQL: A Practical Introduction for Querying Database, IBM Skills Network, 12/01/22
- Data Analytics Certification, Vertical Institute, 10/01/22 to 11/01/22, Data analytics and visualization techniques using Excel, SQL, and Tableau.
Cmfas Examination Qualification Modules
- CMFAS Examination, Module 1A: Rules and Regulations for Dealing in Securities (SGX_ST Members)
- CMFAS Examination, Module 6: Securities Products and Analysis
- CMFAS Examination, Module 6A: Securities and Futures Product Knowledge
- CMFAS Examination, Module 5: Rules and Regulations for Financial Advisory Services
Personal Information
- Available: March 2024
- Citizenship: Singapore Citizen
Languages
English
Chinese (Mandarin)
Timeline
Trading Representative
UOB Kay Hian Pte Ltd
2006.02 - Current
Member of Technical Staff
DSO National Laboratories
2000.07 - 2005.12
Diploma in Wealth Management -
Asian Centre For Professional Excellence
Bachelor of Engineering (Hons) - Electrical and Electronics Engineering
Nanyang Technological University
Similar Profiles
Tomy Ng Chee SengTomy Ng Chee Seng
Trading Representative at UOB Kay Hian Pte LtdTrading Representative at UOB Kay Hian Pte Ltd
Terence FongTerence Fong
IT Auditor (Internal Auditing Department) at UOB Kay HianIT Auditor (Internal Auditing Department) at UOB Kay Hian
Cho Yan ChanCho Yan Chan
ASSISTANT COMPLIANCE OFFICER at UOB KAY HIAN (HK) LIMITEDASSISTANT COMPLIANCE OFFICER at UOB KAY HIAN (HK) LIMITED