Experienced with identifying client needs and delivering customized solutions that drive business success. Utilizes strong analytical skills to develop effective strategies and implement them seamlessly. Track record of fostering strong client relationships and ensuring satisfaction through consistent, results-driven performance.
Overview
16
16
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
Legal Solutions Advisor (AI/Software/Content)
Thomson Reuters
11.2021 - Current
Consistently achieving 100% of my quota.
Spearheaded the rollout of TR's legal GenAI solution CoCounsel in Singapore.
Advise and lead discussions on GenAI legal tech adoption for corporate legal departments and large law firms (strategic accounts) to enhance efficiency.
Leveraged industry expertise to provide valuable insights during the sales process, ultimately securing new clients for the organization.
Established trusted and long-term relationships with key strategic accounts, including VPs, and C-suite level.
Gathering insights and feedback from the C-Level of our customer base, effectively communicating their needs internally to drive improvements in our GenAI’s direction and development.
Conduct thorough market research to identify potential business opportunities, contributing to company growth and expansion.
Regularly participate in AI and legal tech panel discussions for staying up-to-date with emerging trends and best practices relevant to the industry.
Spearheaded GTM strategy for TR’s SaaS, Cloud, and data platforms in ASEAN.
Enhanced client satisfaction by providing tailored solutions and personalized advice.
Empowered clients to streamline spend management, contract management and intake processes through innovative tech solutions.
Pioneered new methodologies in problem-solving techniques that resulted in innovative solutions for clients' challenges.
Product Specialist, Legal (pre-sales)
Thomson Reuters
03.2018 - 11.2021
Driving the overall growth of the ASEAN Thomson Reuters content business by continuously showcasing the competitiveness of TR’s products in this space (Practical Law and Westlaw).
Continuously increasing retention rates of customers in ASEAN for legal content products, by driving new use cases in existing accounts to increase utilization.
Leading to team in SEA and Hong Kong to build a customer support portal, where clients could access guides, training videos and attend webinars, thereby increasing retention.
Paralegal / Business Development Manager
James Berry & Associates
01.2016 - 02.2017
Setting up and operating the Compliance Department to sell a new legal service.
Bringing in new clientele from all industries across the UAE market.
Ensuring that existing and potential clients were compliant with the Commercial Companies Law.
Continuously finding opportunities to network with prospects across various platforms, to introduce the business and sell them the available legal services.
Presented and raised awareness to attendees of the annual JBA Forum about the importance of observing corporate governance and compliance in the UAE.
Throughout my tenure I managed to bring in 20+ new clients that have signed retainers at different values with the company and became long term customers.
Paralegal
Arabtec Holdings PJSC & Arabtec Construction LLC
11.2013 - 08.2015
Supporting Corporate, Mergers & Acquisitions and the Head of Construction departments in their review and drafting of legal documents.
Assisting the Company Secretary of an Arabtec subsidiary in carrying out his duties by preparing and collating agendas and documents for Board Meetings, Annual General Meetings and meetings of the Board’s committees.
Conducting a comprehensive review of the corporate governance and compliance framework for Arabtec and its group of subsidiary companies.
Drafted a corporate governance manual based upon my findings of “best practice” policies and procedures and reviewed drafts of its related compliance policies.
The recommendations made to the board of directors regarding the “best practice” corporate governance framework were subsequently approved, adopted and implemented.
Created a corporate governance and compliance training programme for Arabtec’s board of directors, senior management and employees.
Paralegal
Hussain Lootah & Associates
12.2012 - 05.2013
Assisted Legal Counsel in connection with arbitration, mediation, commercial and real estate matters (including preparing draft correspondence to clients and other parties).
Handled several cases under supervision including dealing directly with clients.
Litigation Assistant
Barlow Lyde & Gilbert
10.2009 - 08.2010
Company Overview: Now Clyde & Co after merger.
Drafted letters to clients, prepared documents for disclosure in High Court proceedings and prepared bundles of documents for use in several high-profile cases as lead Litigation Assistant.
Education
LPC -
The University of Law
Manchester
08.2011 - 08.2013
LLB - undefined
The University of Manchester
09.2006 - 07.2009
University Foundation Programme - undefined
David Game College
09.2005 - 06.2006
High School - undefined
Lahore American School
08.1999 - 06.2005
Skills
Sales strategy development
Extra-Curricular Activities
Global Volunteer Network at Thomson Reuters, 01/01/21, 01/01/25, Lead the initiative internally to raise awareness of and volunteer at a soup kitchen in Singapore, Willing Hearts. Travel to Nepal, 06/01/15, Delivered supplies in support of the relief effort for earthquake victims in the Lamjung District. Climbed Mount Snowden, Wales, 04/01/12, Raised over £500 for charity.
Communications Lead for India at LSEG (London Stock Exchange Group) (Formerly Thomson Reuters, Refinitiv)Communications Lead for India at LSEG (London Stock Exchange Group) (Formerly Thomson Reuters, Refinitiv)