Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Teo olenzoeu

Teo olenzoeu

Summary

Results-driven Sales Manager with a strong background in operations, customer service, and executive roles. Experienced in managing teams, optimizing workflows, and delivering exceptional customer experiences. Skilled in sales strategies, process improvement, and client relationship management. Adept at working in fast-paced environments and adapting to new challenges efficiently.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Mtm Xclusive
03.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Increased new car sales by effectively communicating features and benefits of various models to potential buyers.
  • Served as a knowledgeable resource for peers seeking guidance on industry trends, emerging technologies, and best practices in car sales.
  • Increased used car sales by implementing effective marketing strategies and promotional campaigns.
  • Streamlined new car sales processes by implementing efficient administrative strategies and organizational tactics.

Sales Manager

Iron Maid Employment
01.2023 - Current
  • - Lead sales efforts, driving business growth and revenue generation.
  • - Build and maintain strong relationships with clients to ensure satisfaction and retention.
  • - Develop sales strategies and oversee their implementation to achieve targets.
  • - Train and mentor sales team members to improve performance.

Car Salesperson

Ascentia Motor
08.2024 - 12.2024
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Operations Analyst

Syfe Pte Ltd
01.2020 - 01.2021
  • - Managed operational processes to enhance efficiency and streamline workflows.
  • - Analyzed data to provide insights and improve decision-making.
  • - Supported cross-functional teams in daily operations and project execution.

Service Executive

Haratan Servicing Pte Ltd
01.2017 - 01.2020
  • - Provided top-tier customer service, ensuring client satisfaction.
  • - Managed service operations, addressing customer inquiries and resolving issues efficiently.
  • - Assisted in business development and operational improvements.

Waiter

MDM Saigon Restaurant
01.2016 - 01.2017
  • - Delivered excellent customer service in a high-paced dining environment.
  • - Assisted with food and beverage service, ensuring an enjoyable dining experience for guests.
  • - Maintained cleanliness and organization of the restaurant.

Education

Diploma - Financial Business Informatics

Temasek Polytechnic
Singapore
01.2021

Skills

  • Sales & Business Development
  • Customer Relationship Management
  • Operations & Process Improvement
  • Data Analysis & Reporting
  • Team Leadership & Training

Certification

certificate of employment intermediaries

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Intermediate (B1)
Malay
Elementary (A2)
Thai
Elementary (A2)

Timeline

Sales Associate

Mtm Xclusive
03.2025 - Current

Car Salesperson

Ascentia Motor
08.2024 - 12.2024

Sales Manager

Iron Maid Employment
01.2023 - Current

Operations Analyst

Syfe Pte Ltd
01.2020 - 01.2021

Service Executive

Haratan Servicing Pte Ltd
01.2017 - 01.2020

Waiter

MDM Saigon Restaurant
01.2016 - 01.2017

Diploma - Financial Business Informatics

Temasek Polytechnic

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