Okto Hidayat
Sales Profesional
Bandung
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Head of Mitra Management
Agriaku
5 2022 - Current
- We offer price transparency, delivery services, promotions, and financing options for qualified partners to help them grow their businesses.
- We are currently present in 6 provinces with over 30,000 partners, and we manage more than 300 field teams.
- We have successfully increased the company's revenue by more than 100% in the last 3 months, while maintaining the number of users transacting and the sales mix to enhance profitability.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Head Of O2O Sales
Bukalapak
01.2020 - 04.2022
- We are helping a small local FMCG store (Warung) to access the digitalization process to fulfill the goods they need via our mitra apps, and also expand their business with non-physical products by selling prepaid cellular and PPOB/digital send.
- We are currently available in 150 cities and serve more than 500,000 partners.
- We currently manage more than 500 sales teams and are responsible for planning, budgeting, targeting, and sales performance to ensure company profitability.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Regional Merchant Head
GO-JEK
09.2017 - 12.2019
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Conducted market research to identify trends, enabling introduction of in-demand products.
- Mentored junior team members, fostering a culture of continuous improvement and professional growth within the organization.
- Streamlined inventory management tasks for increased efficiency and accuracy.
- Performed regular competitor analysis to stay informed about industry trends and adjust strategies accordingly.
- Utilized excellent communication skills to resolve customer complaints promptly and professionally.
- Organized promotional events to increase store traffic and promote new products.
Area Manager
Novartis Indonesia
02.2015 - 08.2017
- Managed the Cardiometabolic Business Sales Area (Exforge and Galvus) in the West Java Region, developed markets in the hospital and regular sectors, and maintained good relationships with Key Opinion Leaders.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
District Manager
Roche Indonesia
04.2013 - 01.2015
- Managed the Specialty Care (Xenical) in Jakarta and Banten, developed markets in the hospital, and maintained good relationships with Key Opinion Leaders.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Sales & Marketing Supervisor
Kalbe Farma
07.2007 - 03.2013
- Improved team productivity by providing ongoing training and coaching sessions for sales representatives.
- Analyzed sales performance data regularly and adjusted strategies accordingly for continuous improvement in results.
- Overcame competitive challenges by conducting thorough competitor analysis and adjusting product positioning accordingly.
Education
Associate Degree - Business Administration And Management
Politeknik Negeri Semarang
Indonesia 05.2002 - 10.2005
Skills
Sales Effectiveness
Sales Management
Project Management
Networking and sales
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Team Management
Languages
Bahasa Indonesia
Advanced (C1)
English
Upper intermediate (B2)
Training
- James Gwe – “How to be a Positive Proactive & Enthusiastic Employee”
- Tanadi Santoso - “Going Extra Mile”
- David Lim - "Against the Giants"
- Mind Gym - "Motivational Styles"
Awards
- Best Regional Merchant Head, Q4 2019
- Best Sales Manager, Q1 2018
Timeline
Head Of O2O Sales
Bukalapak
01.2020 - 04.2022
Regional Merchant Head
GO-JEK
09.2017 - 12.2019
Area Manager
Novartis Indonesia
02.2015 - 08.2017
District Manager
Roche Indonesia
04.2013 - 01.2015
Sales & Marketing Supervisor
Kalbe Farma
07.2007 - 03.2013
Associate Degree - Business Administration And Management
Politeknik Negeri Semarang
05.2002 - 10.2005
Head of Mitra Management
Agriaku
5 2022 - Current
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