Proactive individual with managerial experience in product design, project management, business development and operations. Research and development enthusiast with a keen attitude towards how to efficiently improve products and their user experience.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Product & Operations Manager
Eazitap Information Technology Limited
Lagos, Nigeria, Nigeria
01.2021 - Current
UI/UX design design of Eazitap cloud platform.
Organized work to meet according to product goals.
Collected over 500 potential clients survey for product validation and development of MVP for early adopters.
Analyzed over 100 feedback for user experience improvement.
Established marketing strategies for product launch.
Oversee daily operations to ensure consistent productivity.
Increased client retention and satisfaction rate by 25%.
Identified target audience via statistical analysis for promotional efforts.
Managed cross-functional reliability team that reduced product failures at customer sites by 18%.
Senior Product Manager
Paycom Nigeria Limited, OPay
, Nigeria
05.2019 - 06.2020
Business development and management for various Opay businesses.
Established 10 Oride hubs across Lagos.
Launched Opay business operation in over 7 cities across Nigeria within 8 months.
Introduced strategic operations policies and implementation follow-up for team.
Achieved fastest operations target of 10,000 trips/day within 17 days of launch.
Analyzed daily and weekly overall operations metrics.
Participated in weekly general meeting with chairman, engineers, and other cross- functional team across Beijing and Nigeria.
Partnered with Nigerian government agencies for obtaining appropriate licenses and enhance products based on customer interest data.
Developed marketing plans and strategy to broadcast specific business to target audience.
Processed existing bugs report analyses to design software update roadmaps.
Provided training and support to team members.
International Sales Manager
Liaoning Hongtai Company
Tieling, China, China
10.2015 - 05.2019
Conducted feasibility study and Nigerian market research for import of diary products.
Facilitated registration of branch company in Nigeria.
Established contacts with over 30 potential clients, reached out and visited interested individual or companies for further trading opportunities.
Went on 75% business trip yearly to assist with clients demand and support.
Attended to over15 request daily and managed inventory and supply chain process.
Exceeded yearly target of 20 clients acquisition and increased revenue to over 40%.
Keeping good relationship with clients in China and Nigeria.
Automation Engineer- Robot Engineer
Suzhou Esstec Automation Ltd
, China
12.2014 - 07.2015
Executed mechanical design and assembly project for retooling of gantry and conveyor belt at Isuzu Motors, China.
Worked with Symacon GmbH to redesign and install new model shaft product line at VW Dalian, China.
95% business trip for robot operations, commissioning and customer support.
Designed new reporting sheet that reduced time for creating daily report by 50%.
Attended short Siemens training for PLC support engineer to conduct I/O and function test.
Resolved conflicts caused by misunderstanding between local and foreign engineers.
Generated process models illustrating automation engineering progress, specifications and details
Coordinated technicians to rapidly give feedback to external clients on project progress.
Masters Thesis technical Support
BMW Brilliance Automotive Ltd
Shenyang, China, China
05.2014 - 12.2014
Daily calibration of equipment for stable and quality production.
Assist in developing and managing procedures for 5s implementation across various departments.
Coordinated MoM for daily meeting with Chinese and German colleagues.
Attended weekly supplier audit, performed qualification test in accordance with BMW standards.
Defined proper actions in relation to findings during audit and prepare report for follow-up.
Learned about root cause analysis, design solution and follow up.
Education
Masters of Engineering - Mechanical Manufacture And Automation
Northeastern University
Shenyang, China
09.2012 - 06.2014
Bachelors of Engineering - Aeronautical Engineering (Aircraft Manufacturing)
Shenyang Aerospace University
Shenyang, China
09.2008 - 06.2012
Skills
Business Development & Operations
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Certification
Become a Product Manager
Interests
Willingness to Travel (90%)
Timeline
Product & Operations Manager
Eazitap Information Technology Limited
01.2021 - Current
Become a Product Manager
04-2020
Introduction to Fleet Management
04-2020
Senior Product Manager
Paycom Nigeria Limited, OPay
05.2019 - 06.2020
International Sales Manager
Liaoning Hongtai Company
10.2015 - 05.2019
Automation Engineer- Robot Engineer
Suzhou Esstec Automation Ltd
12.2014 - 07.2015
Masters Thesis technical Support
BMW Brilliance Automotive Ltd
05.2014 - 12.2014
Masters of Engineering - Mechanical Manufacture And Automation
Northeastern University
09.2012 - 06.2014
Bachelors of Engineering - Aeronautical Engineering (Aircraft Manufacturing)
Shenyang Aerospace University
09.2008 - 06.2012
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