Technology and Innovation
Nyein Ei Ei Tun
Assistant Manager, Product Delivery
Summary
Passionate about technology, driven to discover innovative bridges that enhance productivity and efficiency. Possessing a natural inclination to think expansively and a curiosity that fuels effective problem-solving. Adept at fostering a strong team spirit to collaboratively build impactful solutions. Thrives on assuming ownership and empowering team members to contribute meaningfully, with a focus on prioritizing essential objectives. Actively pursues continuous improvement and engages with stakeholders to drive successful outcomes, contributing to the ongoing success of the team.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Senior Solution Analyst
PCCW Solution PTE Ltd.
10.2022 - Current
- - Collaborated with upper management to drive strategy and implement new processes.
- Troubleshot incidents reported by end-users, scheduling system changes and identifying permanent solutions.
- Spearheaded iOS application development at PCCW Solution, contributing to OneServiceApp for the Ministry of National Development.
- Demonstrated leadership in facilitating meetings between developers and clients to brainstorm and implement effective solutions.
- Ensured efficient and timely communication between developers and clients, fostering a collaborative environment.
- Assumed project management responsibilities in the absence of the project manager, overseeing the end-to-end app deployment process.
- Post-launch responsibilities:
- Regularly checked the App Store rating.
- Monitored production support emails for potential issues.
- Assessed the critical level of reported issues; if P1, promptly informed the entire team and clients.
- Coordinated debugging efforts and ensured swift resolution.
- Crafted business process documents and solution deck documents to effectively communicate feature details and obtain approvals for development.
Senior IOS Developer
Crypto.com
07.2021 - 10.2022
- Translated basic design plans into full iOS app frameworks, delegating project components to appropriate team members.
- Worked within the feature team of 11 members, practicing agile and scrum methodologies for efficient project delivery.
- Contributed significantly to the development of the Crypto Wallet app, focusing on features such as Crypto Pay and User Profit and Loss.
- Led the integration of Multi-Factor Authentication (MFA) during 2 days, responding to emergencies and enhancing app security in iOS.
- Collaborated closely with cross-functional teams to ensure seamless feature integration and optimal user experience.
Senior IOS Developer
UOB Bank
10.2020 - 07.2021
- Part of a large development team working on the banking app for UOB Bank.
- Contributed to the enhancement and development of features to improve the user experience and functionality of the banking app to keep the 4.8 App Store Rating.
- Collaborated with team members to ensure the timely delivery of high-quality software solutions in a dynamic banking environment.
- Adhered to industry best practices and security standards while contributing to the development and maintenance of the banking application.
IOS Team Lead
Haulio Pte Ltd
11.2018 - 07.2020
- Spearheaded the development of an app for container drivers, optimizing their workflow for faster job execution.
- Joined as the first iOS developer in the team and took the initiative to learn and contribute effectively.
- Took over the app from a vendor, leading the development until its successful publication on the App Store.
- Demonstrated self-initiative by independently learning various aspects crucial to the project's success.
- Integrated test frameworks within a short timeframe to ensure the delivery of a robust application and prevent P1 issues.
- Led the iOS team, fostering a collaborative environment and ensuring timely delivery of high-quality software solutions.
- Contributed to the development of features enhancing user experience and efficiency for container drivers.
Education
Master of Science - Post Graduate Diploma in System Analysis
National University of Singapore
Singapore 04.2001 -
Bachelor of Science - Bachelor of Science in Business IT
National University of Singapore
UK 04.2001 -
Skills
Software Development
Certification
Foundation of Project Management (Google)
Interests
Roject Management Excellence
Continuous Learning and Growth
Leadership and Mentorship
Business and Investment
Timeline
Project Initiation: Starting a Successful Project (Google)
03-2023
Senior Solution Analyst
PCCW Solution PTE Ltd.
10.2022 - Current
Foundation of Project Management (Google)
06-2022
Senior IOS Developer
Crypto.com
07.2021 - 10.2022
Senior IOS Developer
UOB Bank
10.2020 - 07.2021
IOS Team Lead
Haulio Pte Ltd
11.2018 - 07.2020
Master of Science - Post Graduate Diploma in System Analysis
National University of Singapore
04.2001 -
Bachelor of Science - Bachelor of Science in Business IT
National University of Singapore
04.2001 -
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