Nwe Nwe Tun (jasmine)
F & B Service Crew Position
Singapore
Work Preference
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
2
2
Languages
1
1
Certificate
5
5
years of post-secondary education
Work History
F & B Service Crew Position
Vietnamese Dining Restaurant
Singapore
09.2025 - 03.2026
- Assisted in food preparation and beverage service
- Managed takeaway and delivery orders
- Restocked supplies and maintained inventory levels
- Maintained cleanliness of dining area and service counters
- Responded to customer feedback professionally
- Served 30-50 customers per shift in a fast-paced Vietnamese casual dining environment, ensuring prompt and friendly service.
- Maintained over 95% order accuracy by carefully confirming orders and coordinating efficiently with kitchen staff.
- Increased daily sales by promoting signature dishes such as pho and Vietnamese beverages through suggestive selling techniques.
- Reduced customer waiting time during peak lunch and dinner periods by managing table turnover efficiently.
- Handled POS transactions and cash reconciliation with zero discrepancies at end-of-day closing.
- Ensured compliance with Singapore food hygiene standards and maintained cleanliness of dining and service areas.
- Assisted in takeaway and delivery order preparation, ensuring correct packaging and timely dispatch.
- Received positive customer feedback for attentive service and polite communication.
Food and Beverage Attendant
Dining Restaurant
Singapore
03.2025 - 08.2025
- Greet customers warmly and escort them to their tables if required
- Preparation for Takeaway food and Packaging
- Processed over 40 order per shift with 100% accuracy
- Serve food and drinks promptly and professionally.
- Efficiently cleared and reset tables,maintaining a 15 minutes table turnover rate to maximum restaurant capacity during busy hours
- Maintain cleanliness and organization of the dining area
- Follow food safety and hygiene standards and Assist with opening and closing duties
- Maintained clean and organized dining areas for an enjoyable guest experience and Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Improved customer satisfaction by quickly addressing and resolving any complaints or concerns.
- Provided attentive service and proactively assessed guest needs.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Arranged tables and chairs for special occasions and events.
- Greeted customers and provided menus upon arrival to dining room.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
Guest Service Representative
Park Royal
Yangon
12.2023 - 12.2024
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates
- Provided personalized recommendations for local attractions, dining options, and transportation services based on guest preferences.
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Streamlined check-in and check-out processes for over 50 guests daily,reducing average wait time 15%
- Collaborated with housekeeping to ensure 100% room readiness for arriving guests,managing turnover of over 30 room per shift
- Maintained high standards of cleanliness and organization in lobby and guest areas, contributing to welcoming environment.
- Fostered positive atmosphere, greeting guests warmly upon arrival.
- Streamlined communication with kitchen and dining staff to ensure timely room service deliveries
- Conducted regular inventory checks of front desk supplies to prevent shortages.
- Streamlined reservation handling, significantly reducing wait times for guests.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Product Development Associate
MDG Distribution Group Co.,LTD
yangon , Yangon
01.2021 - 12.2023
- Streamlined the development process for faster time-to-market, implementing agile methodologies and effective communication strategies.
- Facilitated smooth transitions between project phases by developing detailed schedules and allocating resources effectively.
- Reduced production costs through strategic negotiations with suppliers and efficient resource allocation.
- Kept abreast of industry trends to inform future product direction proactively staying ahead of competitors in terms of innovation.
- Developed new products to meet market demands, conducting competitive analysis and identifying opportunities for growth.
Accounts &Admin Cum Executive
Client Focus Technology Group CO.,LTD( Yangon )
Yangon
01.2014 - 12.2020
- Managed end to end AP and AR Processes ,processing over 50 invoice monthly with 100 % accuracy
- Prepare and Issue invoices, receipts and Payment Vouchers
- Maintain Accurate accounting records and Documentation
- Streamlined monthly closing procedure by coordinating with department ,reducing report time by 3 days
- Coordinate with external auditor and Accountants
- Management office Administration and Daily Operation
- Controlled office supply procurement and inventory for thirty staff of number ,reducing waste and overhead costs by10%
- Digitalized and Organized over 200 company record and files ,improving document retrieval speed for the management team
- Coordination travel arrangement ,meetings and office Schedules
- Support HR related Admin tasks such as attendance records and staff documentation etc
Education
Master of Science - Food Science
University of Yangon
Myanmar 05.2007 - 02.2012
Higher Postgraduate Diploma - Hospitality And Tourism Management
Landon of School Business & Finance (LSBF)
Singapore03-2026
Skills
Customer Service Excellence
Food & Beverage Serving
POS & Cash Handling
Order Taking &Upselling
Team Work & Communication
Table Setup & Clearing
Hygiene & food Safety Compliance
Ability to work in Fast-Paced Environment
Food packaging for Takeaway order
Experience handling payroll and HR admin tasks
Strong Communication & Presentation Skill
Proficiency in Microsoft Office
Customer service
Calm under pressure
Certification
Marketing Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with Kitchen team and members
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Food and Beverage Management Association
Languages
English
Advanced (C1)
Software
MYOB , Microsoft Office , Advanced Excel
Interests
Cooking & Gastronomy , Wine tasting, Travel & Cultural Exploration ,Fitness ,Reading & Self development
Timeline
F & B Service Crew Position
Vietnamese Dining Restaurant
09.2025 - 03.2026
Food and Beverage Attendant
Dining Restaurant
03.2025 - 08.2025
Guest Service Representative
Park Royal
12.2023 - 12.2024
Product Development Associate
MDG Distribution Group Co.,LTD
01.2021 - 12.2023
Accounts &Admin Cum Executive
Client Focus Technology Group CO.,LTD( Yangon )
01.2014 - 12.2020
Master of Science - Food Science
University of Yangon
05.2007 - 02.2012
Higher Postgraduate Diploma - Hospitality And Tourism Management
Landon of School Business & Finance (LSBF)