Nurwidayu Binte Zainal

• Perform testing of patient samples in clinical chemistry and immunology, ensuring accuracy and adherence to laboratory standards.
• Timely reporting of critical results in accordance with clinical urgency protocols.
• Proficient in the operation, quality control, and routine maintenance of a wide range of clinical laboratory analyzers, including: Siemens Atellica Solution Analyzer, Roche Cobas 6000, Cobas Pro, and Cobas 4800, Abbott Architect i2000SR, Biorad D-10, POCOne Infrared Spectrometer Breath Analyzer and Euroimmun Analyzer I-2P
• Responsible for the monthly collation of quality control (QC) data.
• Manage inventory of reagents and consumables for the Atellica Solution Analyzer, Abbott Architect, and Roche Cobas platforms, ensuring uninterrupted workflow.
• Perform additional laboratory duties as delegated by the section manager, supporting operational efficiency and compliance with regulatory standards.

• Perform routine diagnostic testing for STIs and COVID-19 on patient specimens.
• Responsible for procurement of laboratory consumables and coordination of calibration services for laboratory equipment, ensuring compliance with quality standards and uninterrupted lab operations.
• Responsible in the operation, maintenance, and troubleshooting of advanced laboratory systems, including:
  Abbott Cell-Dyn Ruby (Hematology Analyzer)
  Seegene Nimbus (Automated Nucleic Acid Extraction & PCR Setup)
  Bio-Rad CFX96 (Real-Time PCR Detection System)
  CellTracks AutoPrep System
  CellTracks Analyzer II (Circulating Tumor Cell Analysis)
• Participated in College of American Pathologists (CAP) external quality assessments for STI and COVID-19 testing.

Molecular Diagnostics – RT-PCR COVID-19 Testing

• Performed RNA extraction and RT-PCR testing for SARS-CoV-2 using the PerkinElmer Pre-NAT II automation system and Resolute 2.0 test kit.
• Analyzed amplification data and results interpretation using the QuantStudio 5 Real-Time PCR System.
• Ensured proper documentation, packaging, and submission of positive samples to the National Public Health Laboratory (NPHL).

Clinical Chemistry and Immunology Training (2 Months)

• Conducted diagnostic testing for Dengue fever and HbA1c monitoring in patient samples using appropriate immunoassay and chemistry analyzers.
• Performed urine drug testing (UDT) and Cocaine/Cori-Knee drug testing on patient specimens according to standard protocols.
• Interpreted, validated, and reported test results under the supervision of senior laboratory personnel, ensuring compliance with quality and confidentiality standards.

• Provided assistance and information to visitors, ensuring a welcoming and informative guest experience.
• Handled public and group admissions, ticketing, and membership registration efficiently.
• Performed additional administrative and operational tasks as assigned, supporting smooth daily operations.

• Delivered frontline services including ticketing, general admissions, and group bookings, ensuring a smooth and welcoming visitor experience.
• Responded to visitor enquiries regarding general information and membership, providing accurate and helpful guidance to enhance customer satisfaction.